Smooch Wedding Rings Avis 

From my initial enquiry all the way through to delivery the team were exemplary! I asked for a simple wedding band but made using the melted down rings of my passed on family members. What they provided was of the upmost elegance and simplicity and everything I wanted. Fantastic pricing for such beautiful craftsmanship. Thank you team smooch!

Lovely, friendly service! Felt really comfortable during our appointment and felt no pressure to purchase anything.
Highly recommend! Thank you 😊

Wr bought our wedding rings from SMOOCH back in 2013 and from the initial home visit up until now they've been brilliant at providing a really personal and quality service. Excellent at responding to queries quickly and the after sales service is top notch. I recently had to have my ring repaired and cleaned and its come back looking brand new. Thank you SMOOCH. I will continue to recommend you!

After a few rearranged appointments as I was waiting for my ring to come back, me and my fiancé finally met Nick tonight at our home! We were left so super happy with the service we recieved and we now have our wedding rings! I’d reccomend Smooch and Nick to everyone wanting that care free experience and with a lot more choice and freedom than some of the shops at a super price too!! Can’t wait to recieve our rings and we cant thank Nick enough for helping us find our forever rings 😭🥹

Ash was very friendly and helpful! Honestly a great salesman who made you feel welcome throughout the whole experience.

The ring itself is lovely and we can't fault it.

* Only reason for not giving the full 5 stars is we were promised originally 9 of their 'freshwater pearl bracelets' as a free gift for purchasing. This was when my ring was included (the more expensive of the two), then when I mentioned I was going elsewhere for my ring just as I fell in love with another one post appointment, it went down to only 4, probably because my ring was the more expensive of the two, We Ended up not receiving them with our original order as promised. I messaged Ash and he was great at resolving this and posted them straight away- however the 'freshwater pearls we got were in actual fact plastic. I appreciate the thought but just a bit disappointing as I was going to use these for my bridesmaids as they were advertised, but now they can't be used as they are the cheap alternative, so will have to now buy these seperatly. A part of me feels if I got my ring with them then they would have honoured the original offer of the 9 freshwater pearls bracelets as that's what swayed us into Smoosh's service..

Honestly cannot believe the incredible service my partner and I received today!
I popped a callback request through at around 2pm today, by 5pm I'd had phonecall from the lovely Nick, who just so happened to live round the corner! 2 hours later we'd pick our perfect rings! I almost immediately found exactly what I was looking for, and Nick was great with my partner, helping him create exactly as he was looking for.
The selection is insane and totally customisable, just a wonderful company, cant wait for our rings to arrive!

My wife and I got married 4 weeks ago,we are very pleased with our white gold and diamond wedding rings! 😀😀

Amazing experience! Ash was so friendly and helpful when he came to our home, gave us great advice and was very patient as we made our decisions. So happy with our beautiful wedding rings!

Great looking rings. Excellent customer service from them even with me changing things before rings were made. Managed to make my partners ring even though it was not in their selection. Bit of an issue with mans ring size as i had to have it resized twice but they were excellent responding and done this extremely quick. It fits great now so worth sorting ot to get it right. Nice and clear engraving and fingerprint looks good.

Nick was very knowledgeable about the rings he showed us and didn't try to oversell, the service had the personal touch of taking place in our own home at a time to suit us we would recommend him to anyone and the rings we got were beautiful and exactly what we wanted

Having received our wedding ring from Smooch ‘pre-covid’, I contacted them for some help 3 years later when our wedding was finally going ahead! The customer service was fantastic! Stephen went the extra mile to help me out. It was so lovely to deal with a company who helped me out purely out of good will! It gave me one less thing to worry about and I am really grateful for that.
Great service from start to finish and I look forward to finally being able to wear my beautiful wedding ring.

Just wanted to say a big thank you to Nick Richards for helping us to find the perfect wedding rings.
✅ Excellent service!
✅Came to our home and helped us to choose the perfect rings.
✅Gave us time to think about it so we didn’t feel pressured.
✅Price matched!
✅Arrived within the time stated and packaged well.
✅ Beautifully engraved.
✅ Two very happy customers.

Smooch are brilliant (shout out to Stephen S in particular!). My ring had an issue after polishing so I had to send it back and they sorted it with no problem completely free of charge, even reimbursed me the postage. I then forgot to send as much info as I should have, and they tracked my ring down for me and ensured it's safe return. Their rings are really good quality too, and absolutely beautiful

Couldn’t have been easier, no traipsing around the shops, we got to choose our wedding rings from the comfort of our own home We received an A1 service from start to finish and would definitely recommend.

Found Smooch in a wedding fayre and noticed a ring I liked straight away. Ash made an appointment and came to my house with a range of rings but I fell in love with the original one with a few tweaks. They listened to exactly what I wanted and I received my ring within a few weeks and it’s everything I could’ve wished for and more. Can’t recommend Smooch enough!

Really disappointed, my fiancé's ring was far too small. We have to return it at our cost to get it changed. Apparently they will refund very expensive postage but unclear how.
Or how they will supply the ring sizer to know the right size. The rings are beautiful but I have no idea how they got the size so wrong. This is really stressful so close to our wedding. I did ask for a reassurance phone call but all I got was an email. Reading all the other reviews I'm sad we are going through this! A shop would have definitely been easier.
Also they failed to engrave my ring so both have to be returned.

We bought our wedding rings from smooch nearly 6 years ago.
My husbands broke and both needed cleaned. I sent them away and they can back less the 2 weeks looking like they were when we first bought them.
Highly recommend smooch for wedding rings

What a fantastic experience, so at ease and comfortable. Ash was brilliant, knowledgeable and left us to make our decisions with no pressures at all. From start to finish I would recommend Smooch to everyone, you get exactly what you want with no fuss, the range is complete, thank you for making the experience of buying our wedding rings so relaxed, easy and enjoyable. We know we have picked the perfect rings for us, this wouldn’t have happened in a shop setting. We highly recommend Smooch, especially Ash.

We ordered rings with Smooch for our wedding and the process couldn't have been easier. Andrea came to our house and was absolutely lovely - she was very knowledgable on all the rings and helped us find the perfect ones. We had some issues with a wrong ring being delivered, however the customer service was great and the issue was resolved very quickly (even with Christmas and Royal Mail strikes!). We are so happy with our rings from Smooch and can't recommend them enough.