Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to use, cheaper than going to the local passport photo place. Great customer service. Loved getting the photos in my email inbox

Noté 1 sur 5 étoiles

We thought this service would print and deliver the passport-size photos we uploaded, but instead, it just edited our existing photo and sent back a digital version, something we had already done ours... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sooooo much better than the old days of going to the post office or FedEx or Walgreens. Fast, done from anywhere, and sized for your specific need. I’ll be using Snap2Pass for all my document photo ne... Voir plus

Noté 2 sur 5 étoiles

Tried to get passport pictures did separate orders and none of them gave access to pictures. Iwas vgarge bothvtimes for nothing. Ended up going to Walgreens. Out money with this company

L'entreprise a répondu

À propos de l'entreprise

  1. Prestataire spécialisé dans le tirage de photos de passeport

Écrit par l'entreprise

Transform your portrait photos into a compliant visa or passport photo with AI technology. Our machine learning model accurately detects faces, removes background, and resizes images to meet the document requirements with ease.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

131 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles
Logo de Snap2Pass

Réponse : Snap2Pass

We're sorry to hear about the issue with your photos! We offer a money-back guarantee and free resubmissions if the photos aren’t accepted or meet the requirements. Please reach out to us at support@snap2pass.com and we'll help resolve this quickly.

Thank you for your feedback!

Noté 2 sur 5 étoiles

The passport office didn't accept the…

The passport office didn't accept the photo.

1 novembre 2024
Logo de Snap2Pass

Réponse : Snap2Pass

We're sorry to hear that your photo wasn't accepted by the passport office. Please contact us at support@snap2pass.com with the details, and we'll either help you fix the issue or offer a full refund as part of our money-back guarantee. Thank you for your feedback!

Noté 1 sur 5 étoiles

Didn't work

Didn't work. Waste of money.

8 octobre 2024
Logo de Snap2Pass

Réponse : Snap2Pass

We're very sorry to hear that you had a negative experience with our service. We offer a money-back guarantee if your photo was not accepted, and we're committed to making sure you're satisfied. Please reach out to us directly at support@snap2pass.com with your order details so we can either resolve the issue or provide a refund.

Noté 2 sur 5 étoiles

More info needed

I think this is probably a great service, only they need to have a message on the home page that tells you to wait to see if you get an email before you send your photo off to US immigration. I got an initial downloaded pic that said Fine and good to go. But after I'd submitted t the picture to the DV lottery I looked at my email and found a message to say that the pic wasn't up to scratch and needed to be re-shot. Too late. Bang goes my chance in the US diversity lottery

7 octobre 2024
Logo de Snap2Pass

Réponse : Snap2Pass

Thank you for your feedback, and we're sorry for the inconvenience. We do mention at the checkout page that users should wait for the expert review confirmation via email before submitting their photos, but we understand it may have been missed. We're already working on making this information more prominent to avoid any confusion in the future.

We truly appreciate your suggestion and will use it to improve our service. Please reach out to our support team if you'd like further assistance. We're here to help and committed to our money-back guarantee if needed.

Thank you again for choosing Snap2Pass!

Noté 1 sur 5 étoiles

Photo will not pass i took it to a…

Photo will not pass i took it to a photographer here and it will not pass to submit for a cabadian passport. I would like a full refund

5 octobre 2024
Logo de Snap2Pass

Réponse : Snap2Pass

I'm very sorry to hear that your photo didn't pass the requirements for the Canadian passport. We have a money-back guarantee if your photo is rejected by authorities, and I would be happy to assist you in getting this resolved.

Could you please contact our support team at support@snap2pass.com with your order details? We'll look into the issue immediately and process a full refund if the rejection is confirmed.

Thank you for your patience, and we apologize for any inconvenience this may have caused.

Best regards,
The Snap2Pass Team

Noté 1 sur 5 étoiles

They take the money and then say the…

They take the money and then say the photo is bad, please return the money otherwise I'm going to report

9 septembre 2024
Logo de Snap2Pass

Réponse : Snap2Pass

Thank you for your feedback, Nickson. We're sorry to hear about your experience. If your photo was flagged as needing adjustments, we provide a free resubmission option and expert guidance to ensure approval. However, if you'd prefer a refund, please reach out to us directly at support@snap2pass.com, and we'll resolve this right away. Your satisfaction is our priority, and we’d love to make things right for you.

Noté 5 sur 5 étoiles

I needed specific-sized photos for a…

I needed specific-sized photos for a visa application, and this service provided the service without me having to leave my home! It was fast and efficient. Thank you so much for saving me time!!

4 septembre 2024
Noté 1 sur 5 étoiles

You approved my picture for the Chinese…

You approved my picture for the Chinese visa but the Chinese Visa application did not. I have to pay again for another picture and then hope that one works!!!

31 août 2024
Logo de Snap2Pass

Réponse : Snap2Pass

Hi Shirley,

I'm sorry to hear about your experience with the Chinese Visa application. At Snap2Pass, we strive to ensure that all photos meet official requirements, and we stand by our approval process with a money-back guarantee.

If your photo was not accepted by the Chinese Visa application, please reach out to us directly at support@snap2pass.com so we can review the situation and offer a replacement photo free of charge or a refund if applicable. We're here to help and want to ensure you have a positive experience with our service.

Thank you for bringing this to our attention.

Best regards,
Snap2Pass Customer Support

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