Easy to use, cheaper than going to the local passport photo place. Great customer service. Loved getting the photos in my email inbox
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We thought this service would print and deliver the passport-size photos we uploaded, but instead, it just edited our existing photo and sent back a digital version, something we had already done ours... Voir plus
L'entreprise a répondu
Sooooo much better than the old days of going to the post office or FedEx or Walgreens. Fast, done from anywhere, and sized for your specific need. I’ll be using Snap2Pass for all my document photo ne... Voir plus
Tried to get passport pictures did separate orders and none of them gave access to pictures. Iwas vgarge bothvtimes for nothing. Ended up going to Walgreens. Out money with this company
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Transform your portrait photos into a compliant visa or passport photo with AI technology. Our machine learning model accurately detects faces, removes background, and resizes images to meet the document requirements with ease.
Coordonnées de contact
WestTown, 60642, Chicago, Etats-Unis
- info@snap2pass.com
- snap2pass.com
4,1
Bien
131 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The easiest way to get a visa photo…
The easiest way to get a visa photo done for uploading
5 mai 2025
Excellent guidance to obtain a sharp…
Excellent guidance to obtain a sharp clear picture!
Dr Amarender Vadivelu
3 mai 2025
Picture did not work
Picture did not work. At a angle. They said it was fine.
Not clear at all how to print and verify Canadian passport photo. Had to go to Walgreens.
2 mai 2025
Réponse : Snap2Pass
Hi Jeff,
Thank you for your feedback, and we’re sorry to hear about your experience.
We’d like to make this right. If your photo was taken at an angle, it should have been flagged during our expert review. If it was mistakenly approved, you’re fully covered by our money-back guarantee.
Also, for printing help, we provide a step-by-step guide here, especially useful for Canadian passport prints.
Please reach out to us at support@snap2pass.com so we can assist directly or issue a refund if needed.
– Snap2Pass Support Team
Sooooo much better!!
Sooooo much better than the old days of going to the post office or FedEx or Walgreens. Fast, done from anywhere, and sized for your specific need. I’ll be using Snap2Pass for all my document photo needs and have already told multiple friends and coworkers!
30 avril 2025
Total waste of money
Total waste of money. Don’t use this!! There is absolutely no way to contact them. They approved a photo and when I had it developed at the drugstore I was told it would not be acceptable because of a shadow next to my ear. Tried repeatedly to contact support and the emails are all undelivered.
28 mars 2025
Avis spontané
Réponse : Snap2Pass
Hi Jennifer, we’re really sorry for the experience you had. We recently discovered a technical issue with our email service that prevented us from receiving some support messages, including yours. The issue has now been fixed.
We’d love to make this right for you. Please reach out again at support@snap2pass.com or reply here with your order email, and we’ll process a full refund or replacement immediately.
Thanks for your patience and understanding.
– The Snap2Pass Team
They approved the photo but when I…
They approved the photo but when I measured it, the face was smaller than the requirement. I tried to email them at the 3 emails provided and all my emails were returned as undelivered. I will reverse the credit card charge.
8 avril 2025
Avis spontané
Réponse : Snap2Pass
Hi Marylin,
We’re very sorry for the trouble and confusion. We’re currently experiencing issues with our email system, and we sincerely apologize if your messages weren’t delivered.
We’ve gone ahead and refunded your payment in full. If you need any further assistance, please reach out to us at support@snap2pass.com – our team is actively monitoring it and ready to help.
Thanks for your patience, and again, we’re truly sorry for the inconvenience.
– Snap2Pass Team
I submitted photo twice
I submitted photo twice. It could not be worked with. I had fo go somewhere else and get new photos made. I should be able to get a refund
7 avril 2025
Réponse : Snap2Pass
Hi Gina,
We’re sorry to hear about your experience. We’ve just issued a full refund to your original payment method. If you need any further help or would like to try again for free, feel free to reach out to us at support@snap2pass.com.
– Snap2Pass Team
Réponse : Snap2Pass
Thanks for your feedback, and we’re sorry you had trouble. We’ve gone ahead and refunded your payment in full. If you’d like to give it another try, feel free to reach out to us at support@snap2pass.com — we’re happy to help!
– Snap2Pass Team
There were multiple things wrong with…
There were multiple things wrong with the photo, but you okayed it. A brown thing in the background,body not straight on to camera, and I had a very big smile, which is not allowed. I wasted my money with your company and now I will have to redo photos, in order for them to be accepted. .
8 mars 2025
Réponse : Snap2Pass
Hi there, we’re really sorry to hear about your experience. Our expert review process is designed to catch exactly these kinds of issues, so it’s concerning that your photo was approved if it didn’t meet the requirements. We’d like to make it right—please reach out to us at support@snap2pass.com and we’ll either help you redo your photo at no cost or issue a full refund under our acceptance guarantee. Thank you for your feedback—it helps us improve.
Réponse : Snap2Pass
We’re sorry to hear that your photo was rejected. Our service includes an expert review to ensure compliance, and we also offer a money-back guarantee if your photo is not accepted by the official agency. Please reach out to our support team with details, and we’ll be happy to assist you or issue a refund. Your satisfaction is our priority!
Excellent Passport Photos
Fast easy photo assistance for passports. Cheaper and more convenient than going to a big box store.
2 février 2025
Simple to use and fast turnaround!
3 février 2025
Happy customer
They delivered quickly and as advertised. I received an e-mail approving the photo within 20 minutes of submission.
7 février 2025
stupid system - no communication
This is such a stupid system. The website said they would let us know within 10 minutes if the picture was OK he took them an hour. Also, they rejected the photo because the baby was smiling. I am still not sure if this picture I submitted was OK. I sent them an email still have not heard back. But it’s saying I can go pick up the photo. If the application gets rejected because of this photo, I’m gonna have you guys pay for all the fees to rush this.
3 février 2025
Réponse : Snap2Pass
I’m sorry for any frustration you experienced. I checked your last submission, and the only issue detected was photo blur—the baby’s smile was not a problem. To ensure approval, I recommend retaking the photo with better lighting and keeping the camera steady.
We strive to review photos as quickly as possible, but occasional delays can happen. I see that we just send a follow-up email with details about the issue and a free resubmission link. If you need any further assistance, please reach out—we’re happy to help!
Réponse : Snap2Pass
Thanks for your feedback! Passport photo requirements can feel strict, but they’re necessary to meet official guidelines. We’d be happy to help you retake your photo to ensure you’re satisfied while staying compliant. Feel free to reach out at support@snap2pass.com
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