Easy to use, cheaper than going to the local passport photo place. Great customer service. Loved getting the photos in my email inbox
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Lisez les avis des autres
We thought this service would print and deliver the passport-size photos we uploaded, but instead, it just edited our existing photo and sent back a digital version, something we had already done ours... Voir plus
L'entreprise a répondu
Sooooo much better than the old days of going to the post office or FedEx or Walgreens. Fast, done from anywhere, and sized for your specific need. I’ll be using Snap2Pass for all my document photo ne... Voir plus
Tried to get passport pictures did separate orders and none of them gave access to pictures. Iwas vgarge bothvtimes for nothing. Ended up going to Walgreens. Out money with this company
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Transform your portrait photos into a compliant visa or passport photo with AI technology. Our machine learning model accurately detects faces, removes background, and resizes images to meet the document requirements with ease.
Coordonnées de contact
WestTown, 60642, Chicago, Etats-Unis
- info@snap2pass.com
- snap2pass.com
4,1
Bien
131 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Amazing customer support!
22 octobre 2025
Even though I could not download the…
Even though I could not download the pic as promised on the confirmation customer service was very helpful and got the issue resolved. Thank
15 octobre 2025
Réponse : Snap2Pass
Hi Jesse, we’re sorry to hear your photo didn’t work for your China visa. Please contact us at support@snap2pass.com, and we’ll review it right away or provide a free replacement or a full refund under our acceptance guarantee.
It was good.
13 octobre 2025
It was as easy as a quick snap of the…
It was as easy as a quick snap of the camera . The price was lower than Walmart or Walgreens $14.90 for 4 perfect pictures. Three seconds later results, what the problem was and should you use the pic. Printing the pic at Walgreens was also quick and super easy with a price tag of just $0.58.
7 octobre 2025
My husbands picture didn’t work for his…
My husbands picture didn’t work for his e-visa and we finally fixed it ourselves . So waisted my money
11 octobre 2025
Réponse : Snap2Pass
Hi Colleen, we’re sorry to hear your husband’s photo didn’t work for his e-visa. Please reach out to us at support@snap2pass.com we’ll either fix the issue for free or provide a full refund under our acceptance guarantee.
Don't waste you money and time here
I wanted a digital picture for the Chinese Visa application. I paid $9.99 for the image. According to the website, if the picture is not approved, a full refund will be issued. Once I upload my picture, which I received from Snap2Pass, in seconds the picture was rejected by the Chinese Visa site, I sent a message to Snap2Pass that the picture you sent me got rejected, please issue me a refund, they replied that the picture was fine and they refuse to issue a refund, it's not about $9.99, it's abot the commitment and what you are claiming at your website. I went to my neighbourhood photographer, who took a picture and emailed me the digital image. I uploaded it to the Chinese Visa site, and it got approved in a second. If you need a picture for your visa, especially for a Chinese Visa, consider visiting a location that offers photo services and have them email the picture to you. Don't waste your time and money here.
2 octobre 2025
Réponse : Snap2Pass
Hi Amir,
We’re truly sorry to hear about your experience. After reviewing your order, we confirmed that your photo met all Chinese Visa specifications and passed both our automated and expert checks. However, the COVA visa system was recently updated, and since then many users have reported false rejection errors, even when their photos fully comply with official requirements.
In our email response, we shared a detailed guide to help resolve this specific upload issue and also offered you a full refund right away if you preferred. We’re sorry if that wasn’t clear at the time.
Our promise remains the same — you’ll always either get an accepted photo or your money back, no exceptions. We’ve gone ahead and reissued your refund to ensure this is fully resolved for you.
Thank you for sharing your feedback; it helps us continue improving our service and guidance for future users.
Snap2Pass Support
Disappointment
We thought this service would print and deliver the passport-size photos we uploaded, but instead, it just edited our existing photo and sent back a digital version, something we had already done ourselves. Ended up wasting nearly $15 for nothing useful. Total disappointment.
2 octobre 2025
Réponse : Snap2Pass
Hi Turfa,
We’re sorry for the misunderstanding and truly appreciate you taking the time to share your feedback. Snap2Pass is a digital photo service — we don’t print or mail physical photos, but instead provide expert-checked digital passport and visa photos that meet official requirements and are ready to print at home or at a photo center.
Your order included:
• A high-resolution digital photo for online applications
• A 4x6 print template with four photos, ready for printing
• Expert validation and our acceptance guarantee or full refund
We’ve updated our website recently to make this clearer and avoid similar confusion in the future. Please reach out to us at support@snap2pass.com and we’ll gladly offer a partial refund or a full refund if you didn’t get value from the service.
Thank you again for your feedback — it helps us improve the clarity of our service for all users.
Snap2Pass Support
I got a picture that worked for a China right away
I got a picture that worked for a China visa in like 1 minute. Something that Walgreens couldn't do.
2 septembre 2025
I tried and tried but…
I tried and tried but I couldn’t get my photo to upload in the passport renewal application. Less than 5 minutes using snap2pass, I was all set.
Well done!
2 septembre 2025
Fast & efficient
Fast & efficient - after repeatedly trying on my own to submit a photo for a visa it took less than 5 minutes for Snap2Pass to fix & review my pic which was accepted for my visa on the 1st try.
3 août 2025
It worked eventually
Twice they approved my photo for submission, twice it was rejected. I was told to resubmit the rejected photo 3 times and it would trick the review process and approve the photos. It did not. Eventually they were able to provide me with a photo that was approved.
They did the job they agreed to do and were prompt in answering my questions.
31 juillet 2025
Very disappointed
Very disappointed. I thought I would get passport pics for almost $14. I went to Walmart and got the pictures for less than $8.
7 juillet 2025
Réponse : Snap2Pass
Hi there, thanks for your feedback. We’re sorry for the confusion. Our service provides digital passport photos that you can print anywhere or use for online applications. We don’t send physical prints by mail.
We understand Walmart offers printed photos, but our goal is to offer a faster and more convenient at-home solution without the need for appointments or travel.
If you were expecting prints and feel our service didn’t meet your needs, please reach out at support@snap2pass.com. We’re happy to help make things right.
The Snap2Pass Team
baby’s passport photo
So easy to use for our baby’s passport photos! No fuss, just put your baby in your snuggle me and snap a picture. Snap2Pass did a great job editing! Highly recommend!
7 juillet 2025
Fast Excellent Trustwothy Resource
Service and support was quick and responsive. Upfront, honest information — no upselling. They delivered an exceptional product quickly, efficiently and accurately. This is a “no BS” company. We give them a wholehearted endorsement.
5 juin 2025
There’s no way a real person reviewed…
There’s no way a real person reviewed this, very clearly AI.
3 juin 2025
Réponse : Snap2Pass
Thanks for sharing your thoughts. You’re right we use advanced tools to speed things up, backed by human oversight whenever it counts. We’re always refining the balance to give customers the best results. If you’d like more details, just let us know.
The Snap2Pass Team
Nice quality
Nice quality, easy to follow directions, great convenience, saved us a lot of time!
2 juin 2025
Super easy to use
2 juin 2025
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