Terrible quality and service
I bought a pair of shoes from the Barcelona store and then continued my holiday (not returning to Barcelona on the rest of our trip). Once we’d left Barcelona, I went to wear the shoes and found that they had put two different shoes in the box. I tried to contact customer services to resolve this and they refused and said I’d have to return to the store… I’m not from Barcelona, I’m not going back to the store, and it’s not my fault they packed two different shoes into one box. I am absolutely shocked that they can make such a huge error then do nothing about it.








