Husband ordered the anti snore device on 19/7 express delivery. No communication confirmation from Snore Doc. Item has not arrived and no response to emails. Very bad service, gone to the bank to get... Voir plus
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I've bought 3 devices in the past from Snoredoc, and they've always been delivered promptly, and responses from emails that have been sent have always been prompt.....until this last order. Ord... Voir plus
AVOID! You wont get a response I've bought one devices in the past from Snoredoc, and they promptly. However, this time no delivery despite express delivery option, no way to contact them, the... Voir plus
On 10th February I received an order confirmation #but no further information about delivery. I have e mailed at least 3 times, left messages on the website & tried phoning countless times. The phone... Voir plus
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Bad bad customer service and dishonest
The product came in, I just couldn't get comfortable with using it so requested for a refund. So much for a no quibble refund, I had constant back and forth emails, with lengthy delays. Suggestions as to how better to use the device with links. Eventually I sent back the item then they asked for proof of dispatch which I didn't have. After weeks of back and forth via email only (as the other forms of contact didn't work) I eventually got a refund. Quite surprised the company still exists IMHO!
Terrible customer service
Terrible customer service, mine came faulty, lots of emails asking for a replacement, had a response on Sunday asking for a picture, but a picture wouldn't show the problem as it was the mechanism not clicking into place and moves freely, my emails are being ignored, maybe busy dealing with lots of complaints, £50 down with a useless product
Bought this product after a few days it…
Bought this product after a few days it came away at the top. Tried emailing, no response, tried ringing no response, tried using the whattsapp apparently it's not even a whattsapp number. The returns address is based in bury st edmunds which belongs to fulfillable Ltd tried ringing them no answer. I deeply regret using this company as I was desperate for a device to stop me snoring. Wish I could of given it 0 stars
Easy to use and very effective
Easy to use and very effective. Can't believe I didn't try this sooner.
Life Saver
Since using snoremover, my snoring has reduced significantly. My partner and i can finally sleep through the night!
Delivery was swift and the product…
Delivery was swift and the product works as advertised. Very satisfied.
Exceptional Quality
I've tried other products before, but SnoreDoc stands out. The comfort and fit are unparalleled.
Only had a few days but the wife is…
Only had a few days but the wife is happy that she can sleep next to me without wanting to smother me!
I'm really impressed with SnoreDoc
I'm really impressed with SnoreDoc. it's been a game changer for my sleep quality. Highly recommend!
I was sceptical about whether it would…
I was sceptical about whether it would work. It stopped my snoring the very first night and for the following nights I kept asking my husband if I snored & it was always no. I did find the first few nights of wearing it my jaw and teeth ached but every night it got less and more comfortable to wear.
It doesnt't 100% stop terrible snoring
It doesnt't 100% stop terrible snoring, but it certainly helps.
Brilliant 10 out of 10!
Due to a sense of uneven pressure on my…
Due to a sense of uneven pressure on my teeth, I attempted to improve the fitting by remoulding the device. only to end up with it not fitting correctly and falling out in the night. Since obtaining a replacement, I still haven't managed to achieve fitting my lower teeth better than my upper, meaning that as it sticks to my lower teeth, the breathing hole is usually blocked by my lover lip or tongue not a great problem of itself, and the device tends to separate from my upper teeth when I fall asleep, when than makes it ineffective.
The first day I used the SnoRemover
The first day I used the SnoRemover, my wife was delighted that my snoring was instantly 'cured' So I'm happy with the effectiveness of the device in general and I haven't found it too uncomfortable to wear. though it is strange to have something in the mouth when falling asleep. My jaw feels fine in the morning although the teeth can feel slightly'out for the 20 minutes or so but then gradually feel back to normal. Also, there's no real build-up of saliva, which I've found with an alternative style of mandibular advancement device. The only issue I've had is with the custom fitting to be a bit tricky though that's probably down to me rather than the device itself.
Use them at your peril!
My husband order this. Item never arrived, despite 3 emails and trying to contact by phone absolutely NO comms. Now with his bank for investigation and refund.
Use them at your peril!
The device didn't work (for me) and the…
The device didn't work (for me) and the refund process was difficult, despite them advertising a 'no quibble' money back guarantee that, according to their email, is processed 1-2 working days after receiving the returned item (of which the buyer is responsible for the return shipping costs). After 7 days had elapsed since they received the return, they had no issued a refund and had failed to respond to 2 emails. Thus I opened a PayPal dispute and they accepted 2 out of 3 of the refund transactions within 2 hours!!!! Pure coincidence I'm sure. Just got the third transaction to get refunded (although PayPal are on the case for that one too!)
No stars rubbish product and rubbish company
This a rubbish product, and the company is a scumbags. I try to return the product but they don't respond...are the worst quality product, is fafing apart. Don't buy. 50 quid is a rip off.
Disgusting customer service
Like many others; trying to get a refund is like getting blood from a stone. I have followed their return procedures but they have not abided by theirs. Since providing them with my proof of delivery they have stopped responding to my polite requests. I have now reported them to trading standards and have contacted my credit company to retrieve my money. Do not use this company. The product does not even work!
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