I first bought a soft & warm mink throw blanket for our new born baby from Snug City a year ago after my sister's recommendation after moving to the UK. Since then, my wife and I only buy our blankets... Voir plus
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This mattress topper cover was advertised as cool max brand. When i received it, discovered it was not thee same as advertised and not cool max. Feeling misled. Tried calling Snug city and left messag... Voir plus
The reason why I bought this mattress topper was because the costumer service guy was such a good assistant and he made this recommendation which I decided to follow. And he was right, since I receive... Voir plus
Brilliant product. I bought two and they have transformed spare mattresses that, although not much used, had become so uncomfortable with springs that were far too evident and produced broken nights... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Snugcity.com offers premium quality pillows, duvets, mattresses, seat pads and blankets online for best price. Shop now and avail huge discounts
Coordonnées de contact
87 Carr Road, BB97SS, Nelson, Royaume-Uni
- +44 1282 505070
- contact@snugcity.com
- snugcity.co.uk
4,1
Bien
154 avis
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Excellent service
Excellent service, quick delivery and so happy with my purchase, so much so that I've ordered another 2..
Thanks Snugcity!!
15 septembre 2023
Ordering and delivery were seamless
Ordering and delivery were seamless . I haven’t used my goods yet , but I have had the same mattress topper before for single beds . Great quality at a great price
29 juin 2023
Great service all round. Thank you :)
Great communication before I purchased the foam mattress toppers, very helpful information was provided and they generally very considerate and courteous throughout. Mattress toppers are great and have made a significant difference to our beds.
16 mai 2023
Great customer experience
Easy to order, delivered on time, quality product & great value.
25 novembre 2022
Great matress
The matress topper i bought is very comfortable. It helped me improve my sleep and back pain from my sciatica. Highly recommended
16 novembre 2022
Surprisingly comfy - great value!
Mattress topper was sent very promptly.
When I unwrapped it I was a little unsure that it would be as comfortable as I'd hoped when ordering it, but I've been sleeping on it for over a week now and it is lovely. Incredible value for money!
22 septembre 2022
Good product (bamboo pillow)..
Good product (bamboo pillow)... delivered in good time... good comms.
22 septembre 2022
arrived on time and value for money
1 juin 2022
This mattress topper cover was…
This mattress topper cover was advertised as cool max brand. When i received it, discovered it was not thee same as advertised and not cool max. Feeling misled. Tried calling Snug city and left message, but they didn't call me back. Beware.
25 avril 2022
Fitted baby mattress was just what we…
Fitted baby mattress was just what we were looking for,and made of Terry Towelling,delivered by our friendly Hermes man within a few days - excellent!
7 avril 2022
Excellent service
Excellent service - kept informed - product was exactly what they said it would be - fast delivery.
11 mars 2022
Ordered goose feather quilt which i…
Ordered goose feather quilt which i haven't received it ....these people are scammers
2 janvier 2022
5 Star Customer Service
I'm giving SnugCity 5 stars because of their excellent, insurpassable Customer Service.
A good company not only provides you with a good product but also excellent customer service (especially when something goes wrong).
I was given a SnugCity single mattress topper as a gift, it is excellent quality. So I wanted to buy another for my wife for the other side of our £7k adjustable Opera bed for an extra luxurious feel and extra comfort (basically 2 large single beds fitted together with £1.5k mattresses on each side).
When I visited the SnugCity website I couldn't find the topper I wanted and ordered a feather and down one instead. It wasn't what we expected and their was a problem with the fabric with feathers coming through which should not have occurred with the correct Cambric feather proof fabric.
There was an obvious fault by the manufacturer using the wrong fabric and supplying SnugCity with an inferior product which was not their fault and not to SnugCitys standards. They took the matter very seriously and only asked me to send a photo.
SnugCity made every effort to ensure the problem was resolved. They sent us a replacement Dual Layer (exactly what we wanted) by express delivery and refunded the difference we paid for the slightly more expensive faulty topper.
I consider great customer service to be worth its weight in Gold and I shall certainly be buying more products from SnugCity's impressive range in the future.
26 décembre 2021
Brilliant product (mattress topper)
Brilliant product (mattress topper). Great price point & fast service. What more do you need? Thank you
30 octobre 2021
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