Great quality products. Bought 2 down duvets, along with 2 x down pillows and also 2 side sleeper pillows. I absolutely love all and having great nights sleep. I forgot to add a 10% discount code... Voir plus
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I bought 2 x 2 pairs of feather and duck down pillows for my spare bedroom on my daughter’s recommendation. They seem good quality and I am pleased with them. The only slight downside was that they ar... Voir plus
I ordered a goose down duvet. Though it seemed good quality, I received one of the wrong size and tog. The support team has been slow to respond, however they have now sent me a return label and will... Voir plus
Quick delivery and item quality was as described. Very good sale price and we have really appreciated the light 4.5 tog Hungarian goose down and feather duvet in this hot weather. The casing is a nice... Voir plus
4,2
Bien
214 avis
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Réponse de Snuggledown
Hi, We have responded via email, we need you to confirm the number of parcels received as you chose a shipping company to forward your parcels to you abroad. Regards Snuggledown Team
I bought a quilt from you at least 25…
I bought a quilt from you at least 25 years ago and it still looks and feels as good as new. It washes a treat. I needed a new quilt and remembered about snuggledown so that’s why I bought my new king size from you.
16 mai 2025
Réponse de Snuggledown
Wow — 25 years! We're truly honored to hear that your original quilt has stood the test of time and still feels like new. Thank you for coming back to Snuggledown for your next one — it means a lot to us. Wishing you many more years of comfort with your new king size quilt. Regards Snuggledown Team
Excellent products
Easy website to navigate. Very prompt delivery (24 hrs)
Always very impressive quality. I have a B&B and all my pillows & duvets are Snuggledown fantastic products.
14 mai 2025
Réponse de Snuggledown
Thank you so much for your kind words and continued trust in Snuggledown! We're delighted to hear our products and service continue to impress — and it's an honour to be part of your B&B experience. We truly appreciate your loyalty. Regards Snuggledown Team
Already have a Snuggledown duvet 13.5
Already have a Snuggledown duvet 13.5 - good quality, -so ordered a lighter 10.5 for summer
Same good quality.
6 mai 2025
Réponse de Snuggledown
Thank you so much for your kind feedback! We're delighted to hear that you're happy with the quality of your Snuggledown 13.5 tog duvet and that the lighter 10.5 tog version has met your expectations as well. It's great to know both are providing the comfort you were looking for, whatever the season. Regards Snuggledown Team
Réponse de Snuggledown
Thank you for your lovely feedback! We're so pleased to hear you were happy with the service and that you're enjoying the comfort of your new pillows. We hope they bring you many restful nights. Regards Snuggledown Team
Réponse de Snuggledown
Thanks for your feedback! We're glad you found great value in your purchase and that your order arrived quickly. We appreciate your support. Regards Snuggledown Team
Great quilt
Delivered on time, The quilt is great quality, I bought the 7.5 tog for summer use but will definitely be purchasing a new winter quilt when the summer is over.
23 avril 2025
Réponse de Snuggledown
Thank you for your kind review! We're so pleased to hear the 7.5 tog quilt was just right for summer and that you're happy with the quality. We look forward to helping you stay cosy in winter too! Regards Snuggledown Team
Great quality,great value.
The ease of ordering online,plus the lovely quality and price,totally satisfied with the product,well done.
Thank you.
22 avril 2025
Réponse de Snuggledown
Thank you so much for your wonderful feedback! We're thrilled to hear you found our online ordering easy and are happy with the quality and price of your purchase. Your satisfaction means a lot to us—thanks again! Regards Snuggledown Team
Réponse de Snuggledown
Hi, thank you for your review, much appreciated. Kind regards Snuggledown Team
Thank you for this cosy Quilt 🤩I love…
Thank you for this cosy Quilt 🤩I love how it as been stitch so the feather don't go uneven ,very fast delivery excellent service 🤝🫶 happy customer kind regards Debra 🥰
12 avril 2025
Réponse de Snuggledown
Dear Debra,
Thank you so much for your wonderful feedback – we’re absolutely delighted to hear that you’re enjoying your new quilt! 🥰
We’re especially glad you noticed the stitching detail – it’s designed exactly for that reason, to keep everything evenly distributed for a cosy night’s sleep. Your kind words about our service and delivery mean a lot to us too. Regards Snuggledown Team
It’s very tricky buying pillows
It’s very tricky buying pillows, even at John Lewis having a bed to lie on and try them out solves the problem I was able to do this at the Olympia Home exhibition and delightful staff too
1 avril 2025
Réponse de Snuggledown
Dear [Customer's Name],
Thank you for your kind words! We completely agree—finding the perfect pillow can be surprisingly tricky, so we're really pleased to hear that being able to try them out at the Olympia Home Exhibition made such a difference.
It’s also wonderful to know our team helped make the experience enjoyable. We'll be sure to pass your lovely comments along to them!
If you ever need help choosing anything else, we're always happy to assist.
Warm regards, Snuggledown Team
Really comfortable side sleeper…
Really comfortable side sleeper pillows, the best we’ve had. Having been married for 67yrs we have bought quite a lot.
1 avril 2025
Réponse de Snuggledown
Thank you so much for your lovely feedback—67 years of marriage is truly inspiring, and we’re honoured our pillows are the best you've had in all that time!
It means a great deal to us to know we’ve helped make your sleep more comfortable. If there's ever anything else you need, we're always here to help.
Wishing you both continued comfort and happiness.
Warmest regards, Snuggledown Team
Delivery was good
1 avril 2025
Réponse de Snuggledown
Thank you for your message—we’re glad to hear the delivery met your expectations!
If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Best regards, Snuggledown Team
Mattress topper & pillows
Great quality mattress topper and pillows. Really comfortable and enjoying have a great night's sleep.
6 avril 2025
Réponse de Snuggledown
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying your new mattress topper and pillows—and most importantly, getting a great night’s sleep!
It’s always rewarding to know our products are making a real difference. If you ever need anything else, we’d be happy to help.
Sleep well and take care, Snuggledown Team
Communication good.
29 mars 2025
Réponse de Snuggledown
Thank you for your kind comment—we’re really pleased to hear that you were happy with our communication.
If there’s anything more we can assist you with, please don’t hesitate to reach out.
Best regards, Snuggledown Team
Réponse de Snuggledown
Thank you so much for your kind words! We're delighted to hear that you received good advice and that it helped you choose the right pillows.
It’s always our goal to guide customers toward what’s best for their comfort, so it’s wonderful to know that made a difference for you.
Wishing you many restful nights ahead!
Warm regards, Snuggledown Team
Hotel grade pillows for side sleepers
Really comfortable pillows delivered in super quick time
3 avril 2025
Réponse de Snuggledown
Thank you so much for your kind words! We're thrilled to hear you’re enjoying the pillows and that they arrived so quickly.
It’s always great to know our products and service are hitting the mark. If there's anything else you need, we’re just a message away.
Warm regards, Snuggledown Team
No customer service number!
You have sent the wrong item and haven't replied to my email.
I can't find any phone nos to call you?
3 avril 2025
Réponse de Snuggledown
Hi Daphne, Sorry to hear your email hasn’t been answered. We’ll be reaching out to you now to help resolve this—please keep an eye on your inbox. Regards Snuggledown
Comfortable pillow
26 mars 2025
Réponse de Snuggledown
Thank you so much for your kind words! We're thrilled to hear you’re enjoying the pillows.
It’s always great to know our products and service are hitting the mark. If there's anything else you need, we’re just a message away.
Warm regards, Snuggledown Team
Lovely Hungarian goose down pillow.
Ordered from the stand at the Ideal Home Show.
Staff on stand were lovely,I looked at the pillows then walked on. I thought about it and then came back. As we walked away the second time my husband decided he wanted one too. We got the Hungarian goose down and they are lovely.Delivery was amazing ! There in a couple of days.
30 mars 2025
Réponse de Snuggledown
Thank you so much for sharing your lovely experience with us—it really brought a smile to our faces! We're delighted you visited us at the Ideal Home Show and that both you and your husband decided to go for the Hungarian goose down pillows.
It’s great to hear you're enjoying them and that delivery exceeded your expectations too. We’ll be sure to pass your kind words along to our stand team—they’ll be thrilled!
Wishing you many comfortable nights ahead.
Warm regards, Snuggledown Team
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