I really didn’t want to write negative reviews but this company have no choice as if there terrible intimidating customer service Briefs are very terrible quality when asked to return they said th... Voir plus
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Lisez les avis des autres
Fantastic customer service Extremely quick delivery Great value for money Really good thick socks I will definitely purchase from here again and highly recommend anybody looking for girls school s... Voir plus
Brought alot of mens underwear from this store before and was happy with quality and value. So decided to buy from here again and wasnt disappointed. What was delivered was excellent value and qualit... Voir plus
Really pleased with the products I bought from this company. Website is easy to navigate and purchase from and delivery was fast. Nothing negative to mention at all. I will be purchasing more items as... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Sock Stack was born in Manchester with one simple, powerful belief — that everyone deserves great quality socks, underwear, and thermalwear without paying over the odds for them. We started small, built our community online through social media and word of mouth, and have grown into a trusted UK brand with thousands of happy customers across the country. We are young, bold, and a brand that doesn’t sleep — always innovating, always improving, and always putting our customers first. Quality You Can Feel Every product in the Sock Stack range is crafted from premium natural materials including 100% sustainable cotton, soft antibacterial bamboo, and moisture-wicking blended fabrics. Many of our products carry OEKO-TEX® Standard 100 certification — independently tested and verified free from harmful substances, safe for every member of the family. From breathable cotton work socks and antibacterial bamboo socks to compression running socks, non-elastic diabetic socks, and Heatwave thermal underwear — we have a product for every occasion, every season, and every body. Honest Prices. Real Value. We believe premium quality shouldn’t come at a premium price. That’s why every Sock Stack product is priced to give you maximum value — with buy more, save more multipack deals that reward you the more you shop. Free UK delivery on every order, Clearpay and Klarna available at checkout, and a generous 35-day returns window mean shopping with us is always risk-free. Built Online. Built for You. Sock Stack is a proudly online-first British brand, based in Middlewich, Cheshire. Every order is dispatched from our UK warehouse within 1 business day via Royal Mail Tracked delivery — so your socks are always on their way fast. Our customer support team is available via email and across all our social media channels — Facebook, Instagram, TikTok, X, Pinterest, Snapchat, and YouTube. Real people, real help, every time. Our Commitment to the Planet We believe a great brand should be good for people and good for the planet. That’s why we have partnered with 20 innovative grassroots companies funding nature-based carbon removal — including reforestation, soil carbon sequestration, and land restoration through partners such as DroneSeed, Grassroots Carbon, and Pachama. A fixed margin from every Sock Stack sale goes directly to these climate partners. We are committed to neutralising our shipping emissions and building a brand that future generations can be proud of. Shop Men’s Socks | Shop Women’s Socks | Shop Thermalwear | Learn About Our Climate Commitment
Coordonnées de contact
Road Beta, Brooks Lane, CW10 0QF, Middlewich, Royaume-Uni
- sockstack@outlook.com
- sockstack.com
4,2
Bien
117 avis
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Bad quality not even close to good
I really didn’t want to write negative reviews but this company have no choice as if there terrible intimidating customer service
Briefs are very terrible quality when asked to return they said they would take £4 for return postage to them. When I agreeed and sent the item back back to them. item seem lost in transit and they never refunded me despite giving all evidence
Not recommended as of bad quality , expensive items and terrible unhelpful customer service.
20 mai 2026
Avis spontané
Réponse de Sock Stack
Hey there,
Sorry to see this. Currently, the item has not been shown to be collected or shipped, as tracking is not recognised by Royal Mail. Please see tracking link below. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share.
https://www.royalmail.com/track-your-item#/HZ247436859GB
Take care,
Sock Stack
Advertisement showed different colours…
Advertisement showed different colours I received a pack with two colours, ordered xxl which were much bigger than any xxl I have. These fit more like 3to4xl. Would not recommend using this company again, a total waste of money
24 juin 2026
Réponse de Sock Stack
Hey there,
Sorry to see this. You may return the items if unused for a full refund. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Take care,
Sock Stack
My son and grandson are very happy…
My son and grandson are very happy with the order shall order again 💙
24 avril 2026
Excellent from start to finish
Excellent from start to finish, items as expected. Will definitely consider using again.
8 mai 2026
Avis spontané
Found just what I was looking for and…
Found just what I was looking for and very pleased with the quality and fit. Items were well packaged and arrived very quickly. I shall certainly be visiting their website again.
15 avril 2026
Avis spontané
For "assorted", read "green".
Sock Stack offered 4 pairs of socks in "assorted" colours.
They sent 4 green pairs because "other colours out of stock"!
They are still advertising "assorted colours".
Don't advertise what you don't have. 😡
31 mars 2026
Avis spontané
Réponse de Sock Stack
Hey there,
Thank you for your review. Our team has already reached out via email last week to offer a return and refund for your order, along with details on how to arrange this if you’d like to proceed.
If you have any questions or need further assistance, please don’t hesitate to get in touch.
Take care,
Sock Stack
I’ve not had my order I had a message…
I’ve not had my order I had a message sent back to company
25 mars 2026
Réponse de Sock Stack
Hey there,
Thanks for the review but the team have issued a refund for your order already today and sent you an email as it is showing return to send on the tracking link. We would appreciate if you amend or take down your review.
Take care,
Sock Stack
Prompt service
Not the colour I was expecting but good quality and prompt service. Have kept the ones i got and will keep a watch to see when the other colours are in stock.
22 mars 2026
Avis spontané
excellent value
26 mars 2026
Avis spontané
Excellent
The quality and the price was excellent!
I would recommend Sock Stack to anyone - and all my future buys will be through them, quick delivery, regular updates and most happy with the overall service
16 mars 2026
Avis spontané
Didnt received,didnt arrive have no refund yet
Ive had these socks i ordered before,liked them so i ordered more,i ordered on 13 march,its now 22 march 2026 still havent received,when i asked for a refund ,i was told my parcel is still coming.Ive had no message saying ill get a refund ,they were sent by royal mail(fail),and dispatched 16 march,so either there is postman plod out there wearing my paid for socks,or they were never dispatched,ive put a report into amazon,as im not happy about this,its a pity because i liked the socks,as im on my feet all day in construction and normal socks leave an indentation in my legs,so come on sock stack i know its only ten pounds but on principle id like my money back,or send me what i ordered again,but not by royal mail
22 mars 2026
Avis spontané
Réponse de Sock Stack
Hey there,
I appreciate your message! Just a heads up, we can only assist with website orders via Trustpilot. For anything you’ve purchased through e-commerce sites like Amazon, Tik Tok or eBay, please reach out to their teams directly on those platforms to get the help you need. They require all communication to happen through their messaging systems for legal reasons, and unfortunately, we don’t have access to your order details, so we can’t investigate it for you.
You can find Amazon's customer support here:
https://www.amazon.com/gp/help/customer/display.html
Below is a useful article on how to get help with a Tik Tok order;
https://business.tiktokshop.com/us/blog/detail/10021815
And here’s the link to eBay's customer support:
https://www.ebay.co.uk/help/home
Take care,
Sock Stack
Quality and price
18 mars 2026
Avis spontané
I selected a few items
I selected a few items , they arrived quickly and packaged nice. All items was a good fit and material is good quality, I will order again I’m sure. Loved the fact it came via Royal Mail 🙋🏻♀️
20 mars 2026
Avis spontané
Themals
Great company with lots of choice for the whole family,good quality items too,plus discounts on buying multiple items
Fast delivery too
10 février 2026
Avis spontané
Customer service was excellent
Customer service was excellent. The pjs were very good quality.
17 février 2026
Avis spontané
All I can say is that I think the socks…
All I can say is that I think the socks and boxers shorts are absolutely excellent. Thank you so very much 👍
20 février 2026
Avis spontané
Excellent service pleased with the…
Excellent service pleased with the goods.
12 février 2026
Avis spontané
Highly recommend!
Excellent service and delivery! Slippers are lovely and excellent value for money. Highly recommend!
10 février 2026
Avis spontané
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