sofabed.co.uk Avis 

The sofabed arrived on time as promised, but the two gentlemen from the delivery company had no idea how to get it up the stairs. At least they had sufficient sense to realize that they did not have the competence to complete the job! But things were looking awkward at this point .... However, James from sofabed.co.uk responded quickly and then took the trouble to drive down from Cheshire to Leicestershire with his colleague Tim to make the move that same evening, after their working day! This level of customer care is just stunning! The sofabed (a Devon 2-seater) has excellent build quality and is certainly comfortable to sit on. I cannot recommend sofabed.co.uk highly enough; 5 stars just seems a paltry rating in this instance!

The reviews are true - strongly recommend this company and their products. I ordered the Helsinki Day bed in lavender last year and love it! I have had loads of comments from guests about how comfortable it is and love how it looks. It’s high quality and sturdy.

Not only that, the team went above and beyond for me. From answering my questions over the phone to making cushions in a specific shape for me to going out of their way to deliver and assemble up an incredibly steep flight of stairs after a long day!

We had a small problem with the fabric having sustained small piece of damage during delivery- this was listened to and problem solved very quickly. Delivery was as agreed/ timely. First class sofa- just what I needed. Also made in the UK.

I love my sofa bed ,easy to convert into a double bed and back again ,it is well made ,sturdy ,solid construction ,I upgraded to a spring mattress as I didn’t want sponge one ,it is very comfortable to sleep on ,and to sit on during the day ,I also added a footstool to match ,I love the colour I chose ,it is as described on the site ,reasonably priced and staff were very helpful when I rang to order ,measurements are as described as it needed to go into the only space I had ,nice sturdy feet ,and made in Britain 🇬🇧

Excellent service and product. Can't fault it or them.

Fantastic item.Well made.

Delivered promptly great service

I searched many websites for specific speciations on the sofa bed I wanted for a particular space. Sofa Bed UK provided exactly what I was looking for. They have a very easy to read and understand website of models, sizes, and additional requirement's they also have an extensive fabric selection and are happy to send out swatches. They offer arm removal, extra width, arm caps and sprung mattress option.I have now taken delivery of my sofa bed and could not be happier. Thank you. Excellent service.

Sofabed arrived on time as promised, but the two gentlemen from the delivery company had no idea how to get it up the stairs. Fortunately, James from sofabed.co.uk responded quickly and then took the trouble to drive down from Cheshire to Leicestershire with a colleague to make the move that same evening. This level of customer care is just stunning! The sofabed, a Devon 2-seater, has excellent build quality and is certainly comfortable to sit on. I cannot recommend sofabed.co.uk highly enough; 5 stars just seems a paltry rating in this instance!

Excellent service, quality and communication

Great comms from the company from order to delivery. Whilst no one has slept on it yet, it looks to be a high quality product - exactly what was advertised and what we wanted.

The sofabed is comfortable and well made. I called the company a few times with questions about the size of the product, to ask for fabric samples, and later for advice about attaching the bolt-on arms I'd chosen (which I found a bit tricky to attach) - they answered promptly, were knowledgeable about the product and keen to help.

Good quality for use as a sofa and bed. Lots of choice.
Delivered on time. We have used the sofa bed over Christmas for visiting family. Very satisfied.

Reading the other reviews I'm surprised they are all so positive. My sofa bed arrived aesthetically it looks great but will agree with previous review the cushions are a bit on the hard side. My daughter was the 1st to sleep on it and said it was so uncomfortable she slept on better blow up beds. Very disappointing as we paid extra for a hotel upgrade mattress. Tried it myself and have to agree the mattress is very low grade you can feel the wooden slats underneath when you lay it on it. Gutted as having read the returns policy I don't have a leg to stand on. Wish I had gone with a reputable company like Loaf who would of offered a far better returns policy. The only reason I didn't was because they couldn't deliver in time for Christmas but I've paid similar money and got a very low grade standard product just because they offer fast delivery please wait for a more quality product with a better returns policy. I did speak to James today and he did say if the matress was defective he could send a new one but I don't see the point just believe I bought a very low grade product

A great sofabed and fabulous customer service from the team. I struggled for a long time to find a sofabed which would fold out to a double bed but fit through my narrow doorways. After a call to the company going over the measurements I ordered and the sofa was ready in less than three weeks. Unfortunately the delivery company let me down and claimed they wouldn't be able to get the sofabed into the house but James pulled out all the stops and arranged to deliver the sofabed himself a few days later. He and Tim also assembled it, showed me how to unfold it and took away all the packaging. I'm so delighted with it and can't recommend them enough!

Really quick service delivered in the 4 week promise and delivery & set up was perfect

The sofa is perfect for the space I have. Good colour match. Heavy. May need to fit castors.

Very simple order process, good communication, order came through on time and very helpful delivery team. Sofa is lovely. Good quality. The only reason for 4 rather than 5* is the very strong smell that still has not cleared and which presumably is from the fire retardants etc used.

We are really pleased with our new Dewsbury sofabed that was delivered yesterday. It looks fantastic and is really comfortable. We are yet to sleep in it but I am sure it will be great as we had the bed out to try.

Thanks to James in the office for all his help with our order. It is so rare nowadays to receive such good personal service. Finally thanks to the two delivery men who put the sofabed in our spare room. They could not have been more helpful.

I will be recommending this company to anyone who asks.