sofabed.co.uk Avis 

We received the sofa bed in 2pieces due to access.It was really difficult to line up to insert the 3 screws to attach the arm to the main sofabed. It took 3 hours . As a disabled person I thought the chaise would be more support than a usual sofa but it was extremely uncomfortable, though very attractive to look at., a good colour and beautifully made. After 1 week the arm disconnected from the main part which was dangerous. In the end we put the arm end away and now use just the sofa end. Very dissappointed ,but as we had opted to assemble ourselves we thought it pointless to approach for assistance. A lot of money was wasted, although the remainder of the chaise is in use as a sofa. The chaise was made to our specification and within 4 weeks as promised. Service and delivery was good .

Fabulous customer service in the pre order phase helping in understanding options and through ordering process always friendly, courteous and professional on the phone.
The delivered sofa bed is perfect, high quality of materials and manufacturing, comfortable as sofa and as bed. Outstanding, thank you!

Great Company to deal with. Samples sent out really quickly.
Sofa delivered promptly and efficiently.
We ordered from a competitor initially but their was service so poor we had to cancel our order. Sofabed.co.uk is a great example of good service and a good product.

Wonderful product and stellar customer service

Very easy to get the bed out of the sofa,nice quality material, good size. Unfortunatley,the seat cusions are too firm and not very comfortable after a couple of hours.

We contacted sofabed co uk after a very poor experience with someone else where we had to cancel our order. Excellent from start to finish, very efficient, helpful and friendly on the phone. Easy process. Sofabed delivered very quickly (within 3 weeks) delivered to room we wanted even though we are on second floor of our block with no lift. Very happy with the sofabed quality and comfort

The company was very good to deal with. I spoke to a very helpful male salesperson who advised me and insisted I got some of the samples before I made my choice of fabric. Delivery was a little less straight forward as my original delivery date was slightly delayed by two days. Then the item arrived at 9.30 at night but the delivery company had made a big effort to get the furniture to me on the date they had rearranged. And this is a delivery company and totally separate from sofabed.co.uk. Having said this, I still received my order several days before the sofabed.co.uk estimated arrival date which was excellent. As for the furniture itself, it looks good and doesn't take up much room . I have been sleeping on it for the last two nights and actually it was surprisingly comfortable. I upgraded to a better quality mattress and I would recommend this. The only downside for me is that it is quite narrow and not terribly long. I am 5ft 6 and only just fitted onto the mattress. So not suitable for a tall adult really.
But overall, I would definitely recommend sofabed.co.uk. All a positive experience

I have the lovely Dewsbery Sofabed. As I am under 5 feet, a senior person with back problems I usually need extra cushions and props to get into a comfortable position. Sofabed also supplied me with some lovely bespoke extra cushions matching the sofa. The sofa bed has a good quality frame and bed and the cushions are very supportive. I needed the sofa bed quickly as family were visiting and the bed was delivered in plenty of time.
Our special thanks to James, for all the hard work to make the sofa extra comfortable for me.
Due to a slight production change the screw in feet did not quite match the website pictures but was sent out another set in only 2 days. Very good after sales service.
I also recommend their comfortable foot stool. It also houses all the bedding after the guests have gone. Good solid seat as well.
Thankyou to all at Sofabed.
Leiloo

After recently being let down by another well known sofa company I was dubious about placing an order online elsewhere. This company has restored my faith! Outstanding service from first point of contact, fabric swatches received in a matter of days and my order delivered just over two weeks after placing it ! My Cheshire double box bed is perfect. Exceptionally well made, very sturdy and the fabric suits my room perfectly. Couldn’t be happier! I wouldn’t hesitate to order from this company again .

The quality of our new sofa bed is top notch. The order process was nice and straightforward and the customer care is one of the best I’ve know .

Very happy with the purchase and the standard of service received.

Great sofa. Wonderful colour (purple). Delivery was fun. I had checked the sizes and min door width. But the delivery guys were less sure. But with clever movement and the odd “pivot” it was delivered no problems. Yet to use it as a bed. But certainly looks the part. Comfy as a sofa. Very pleased. Thanks everyone

Communication. Product. 5*

Beautiful and comfy sofa bed
Great customer service experience
Thank you

Well made, delivered promptly and fully assembled to the right room. Missing a couple of cushions and the team quickly put it right.

Happy to recommend.

Addition scatter cushions that were ordered at extra cost were not supplied. Delivery was to the billing address and not the shipping address. Calls not returned. Would not recommend.

Took a chance by ordering a sofa bed online, which wasn’t too difficult. Bed arrived within the 6 week time period for delivery. I was not disappointed. Fits into my spare room/office nicely. The fabric quality is good and the colour ‘sand’ blends well with decoration. Thoroughly recommend this service 5*

Easy to order, came promptly, good communication, well finished product.

Excellent service delivered on time as per the commitment of 1 week. They even replaced the mattress with 2 days of sofa bed delivery as the first one was a bit soft.