Sofology - Doncaster Avis 

2 183
•
TrustScore 5 sur 5

4,8

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB

•

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Lisez les avis des autres

Noté 4 sur 5 étoiles

We wasn't rushed into anything, and was met by pleasant staff who took there time to make sure we received the best outcome for or new sofa

L'entreprise a répondu

Noté 5 sur 5 étoiles

We got an excellent service from a sales person Pauline, she managed to find us exactly what we wanted, we couldn’t be more pleased. Just waiting for our exciting delivery in November.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I found the furniture at sofaology the right fit for my husband to get on and off due to his age and mobility. After the delivery and trying out the heated seats we went back and bought more for other... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,8

Tous les avis

(2 183)

16 191 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We came to the store 3 times before we…

We came to the store 3 times before we made our decision and there was no pressure but the staff we there should we need them and when we finally decided the ordering and help from gary was very good .

9 août 2026
Logo de Sofology - Doncaster

Réponse de Sofology - Doncaster

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

i wasn't pestered or pressured

i wasn't pestered or pressured, i was encouraged to try out the furniture the lady that helped was knowledgeable and very helpful

2 août 2026
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Réponse de Sofology - Doncaster

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

The customer service was top notch

The customer service was top notch. The sales representative went above and beyond to ensure my needs were met and provided exceptional service throughout the process.

5 août 2026
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Réponse de Sofology - Doncaster

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Helpful staff.

3 août 2026
Logo de Sofology - Doncaster

Réponse de Sofology - Doncaster

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

We had a very positive experience from…

We had a very positive experience from Tracey, she gave great customer service and advice that was very friendly.

25 juillet 2026
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Réponse de Sofology - Doncaster

Hi there, thank you for your review. Another great review for Tracey, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Great service

25 juillet 2026
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Réponse de Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 1 sur 5 étoiles

Do not recommend.

This has been an absolute mess from the moment I left the store. I ordered 2 items of which one was Clearance and due to be delivered sooner. But sofology kept insisting I paid the balance for 2 items , the latter I wasnt to receive for another 11 weeks.
Several phone calls later and it was agreed that I could pay the balance for the first item and not the second. However I have now had delivery organised on 3 separate dates and the delivery department keep blocking it due to owing on the second item.
Absolute mess and no department communicates with each other despite there being a "ticket" with all this information on it.
Despite offering to pay the balance for the 1st item several times , no one can take payment as its a weekend. So the delivery is cancelled again.
My advise! If you buy more than one item...put them as separate order numbers so as not to confuse them!
Won't be buying from them again.

25 juillet 2026
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Réponse de Sofology - Doncaster

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Noté 5 sur 5 étoiles

We had the most knowledgeable caring…

We had the most knowledgeable caring lady to serve us highly recommended Pauline

22 juillet 2026
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Réponse de Sofology - Doncaster

Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Excellent range

Excellent range, informative display with options of fabric and colour, staff were friendly and helpful, not pushy.
Gary was the sales guy, he was great with us, told us all the information and processes.

18 juillet 2026
Logo de Sofology - Doncaster

Réponse de Sofology - Doncaster

Hi there, thank you for your review. Another great review for Gary, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Staff were all super friendly

Staff were all super friendly! They were great at helping us choose our sofa as it’s a big money buy so you want it to be right. Really helped with helping us with the selection we made. Also they were amazing with our young kids. As kids can be kids and get over excited then bored.

19 juillet 2026
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Réponse de Sofology - Doncaster

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 5 sur 5 étoiles

Happy

I was given time and space to look at all ranges. Once ready I was given answers to all queries and at no time felt pressured. I felt my needs were more important than the sale.

19 juillet 2026
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Réponse de Sofology - Doncaster

Thank you for taking the time to share your experience Tracy.

Noté 5 sur 5 étoiles

Tracy helped us with choosing fabric…

Tracy helped us with choosing fabric and order very knowledgeable from ordering to delivery times, nothing was too much trouble exceptional service and keen to help and put us at ease thank you
Chris and Lorraine

5 juillet 2026
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Réponse de Sofology - Doncaster

Hi there, thank you for your review. Another great review for Tracy, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Pleasant salesman

Pleasant salesman, not at all pushy, no pressure to make a sale, extremely knowledgeable and helpful.

14 juillet 2026
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Réponse de Sofology - Doncaster

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Was very helpful and quick service .

Was very helpful and quick service .

7 juillet 2026
Logo de Sofology - Doncaster

Réponse de Sofology - Doncaster

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

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