We wasn't rushed into anything, and was met by pleasant staff who took there time to make sure we received the best outcome for or new sofa
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We got an excellent service from a sales person Pauline, she managed to find us exactly what we wanted, we couldn’t be more pleased. Just waiting for our exciting delivery in November.
L'entreprise a répondu
We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... Voir plus
L'entreprise a répondu
I found the furniture at sofaology the right fit for my husband to get on and off due to his age and mobility. After the delivery and trying out the heated seats we went back and bought more for other... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Royaume-Uni
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful staff
9 mai 2026
Réponse de Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Seamless process and the specialist
Seamless process and the specialist, Gary, made us feel really comfortable with no pressure selling.
8 mai 2026
Réponse de Sofology - Doncaster
Hi there, thank you for your review. Another great review for Gary, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Doncaster
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
From the moment I walked into the shop…
From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology got my business based on customer service and the quality.
25 avril 2026
Réponse de Sofology - Doncaster
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very polite and a straight forward…
Very polite and a straight forward experience very welcoming
27 avril 2026
Réponse de Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Réponse de Sofology - Doncaster
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
I have ordered a sofa and a chair
I have ordered a sofa and a chair. The staff was very informative, professional, and patient. I am looking forward to receiving my purchase.
23 avril 2026
Réponse de Sofology - Doncaster
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Graham made us feel welcome he was…
Graham made us feel welcome he was informative without being pushy
25 avril 2026
Réponse de Sofology - Doncaster
Hi there, thank you for your review. Another great review for Graham, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Réponse de Sofology - Doncaster
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Polite and courteous staff member
Polite and courteous staff member. Wasn’t told there would be a £129 delivery charge
11 avril 2026
Réponse de Sofology - Doncaster
Thank you for sharing your experience Brian. We hope we can earn that extra star after your delivery :-)
still waiting acknowledgment of full…
still waiting acknowledgment of full payment and order status
8 avril 2026
Réponse de Sofology - Doncaster
Hi Ms Lee, please email your order details to social.media.complaints@sofology.co.uk and we will arrange for a copy to be sent to you. Alternatively, if you log into MYSOFOLOGY online this will show your order and payment.
Excellent customer service from Tracey…
Excellent customer service from Tracey and very knowledgeable
11 avril 2026
Réponse de Sofology - Doncaster
Thank you Dawn :-)
Sales people were great the guy who…
Sales people were great the guy who sold it to us and a lady with blond hair who also helped
6 avril 2026
Réponse de Sofology - Doncaster
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Réponse de Sofology - Doncaster
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Réponse de Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
New furniture
We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we wanted. He explained everything to us from cleaning products, warranty and the delivery process he was extremely helpful.
Today 9 April are suite was delivered on time the guys even took off their shoes when entering the house. They unpacked outside and moved the furniture in without any damage. These three guys were very helpful and courteous a job well done. Thank you
9 avril 2026
Avis spontané
Réponse de Sofology - Doncaster
Thanks for this fabulous review. We appreciate you sharing it with others!
Réponse de Sofology - Doncaster
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Réponse de Sofology - Doncaster
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Graham the sales person went out of his…
Graham the sales person went out of his way to satisfy what we wanted.He was patient and efficient.
We are looking forward to receipt of our suite
28 mars 2026
Réponse de Sofology - Doncaster
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Graham. Have a great day 😊
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.