Excellent service, advice & ideas from the shops sales person. We were given ideas on what type of sofa would look good in our living room & also the position of the sofa to maximise how good it looke... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Amazing customer service from the store manager and sales assistant Marissa. They were knowledgeable about the products they were selling and were extremely helpful and kind. I would 100% recommend... Voir plus
L'entreprise a répondu
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... Voir plus
L'entreprise a répondu
We came two days ago to find a new sofa at Inverness branch, and were impressed by the focussed attention and help we received from Aaron . Picked a selection and took the details home to che... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, Royaume-Uni
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Sofology - Inverness
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Réponse de Sofology - Inverness
What a fantastic review, thank you so much for taking the time to write this! We will pass this feedback over for you, have a great day.
The sales assistant Marissa at the…
The sales assistant Marissa at the Inverness store was very helpful and patient.
2 juin 2026
Réponse de Sofology - Inverness
Hi there, thank you for your review. Another great review for Marissa, we will make sure to pass this on! Have a nice day.
Good sofa buying experience
Very attentive, and knowledgeable advisor made the process easy.
23 mai 2026
Réponse de Sofology - Inverness
Thanks for this fabulous review. We appreciate you sharing it with others!
Left to browse new range without being…
Left to browse new range without being chased around the store
23 mai 2026
Réponse de Sofology - Inverness
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Amazing customer service from the store…
Amazing customer service from the store manager and sales assistant Marissa. They were knowledgeable about the products they were selling and were extremely helpful and kind.
I would 100% recommend this store.
23 mai 2026
Réponse de Sofology - Inverness
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Recliner chair.
Hassle free tried in store Inverness before purchasing Julie Featch was very helpful and set it all up through email. Would highly recommend.
24 mai 2026
Réponse de Sofology - Inverness
Thanks for this fabulous review. We appreciate you sharing it with others!
We have not received our sofas yet but…
We have not received our sofas yet but the service we received on purchasing them was first class
21 mai 2026
Réponse de Sofology - Inverness
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent service
Excellent service, advice & ideas from the shops sales person. We were given ideas on what type of sofa would look good in our living room & also the position of the sofa to maximise how good it looked.
17 mai 2026
Réponse de Sofology - Inverness
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great staff
Great staff, great sofas.
Clean, well laid out store.
A stress free, enjoyable purchasing experience
12 mai 2026
Réponse de Sofology - Inverness
Thanks for this fabulous review. We appreciate you sharing it with others!
Great selection
Great selection , very helpful staff Ann and Sara . We were very happy with our choice , the service and price .
4 mai 2026
Réponse de Sofology - Inverness
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great customer service
Great customer service. A lot of time and support given to ensure we got our perfect sofa. Staff were very accommodating and took us through every step to ensure we were confident in our purchase.
29 avril 2026
Réponse de Sofology - Inverness
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent experience in the shop with…
Excellent experience in the shop with knowledgable staff. Great selection of sofas too. The whole process was very simple and we look forward to receiving our sofas in a few weeks!
30 avril 2026
Réponse de Sofology - Inverness
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Réponse de Sofology - Inverness
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Lots to choose from
The lady Christine how served us was so nice and friendly and gave us space to think on a decision 😊
25 avril 2026
Réponse de Sofology - Inverness
Hi there, thank you for your review. Another great review for Christine, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Inverness
Hi there, thank you for your review. Another great review for Julie, we will make sure to pass this on! Have a nice day.
Excellent staff
17 avril 2026
Réponse de Sofology - Inverness
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Friendly knowledgeable staff and a good…
Friendly knowledgeable staff and a good selection of sofas/armchairs
14 avril 2026
Réponse de Sofology - Inverness
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The staff were excellent and very…
The staff were excellent and very knowledgeable about their products.
The store was well laid out with plenty of information to hand.
14 avril 2026
Réponse de Sofology - Inverness
Thanks for this fabulous review. We appreciate you sharing it with others!
The sales lady was so friendly and…
The sales lady was so friendly and professional. Great product knowledge. Helpful but not over bearing. Very quick process and would definitely recommend. Let’s hope no issues with sofa when It arrives. But feeling very confident.
12 avril 2026
Réponse de Sofology - Inverness
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.