My family visited the store a couple of times as we are looking for a family sofa to accommodate all of us. Both times the service was amazing and they even let us take home a some colour samples t... Voir plus
L'entreprise a répondu
James Bennett Avenue 4, IP3 9SP Ipswich, England, GB
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My family visited the store a couple of times as we are looking for a family sofa to accommodate all of us. Both times the service was amazing and they even let us take home a some colour samples t... Voir plus
L'entreprise a répondu
Peter Robinson at Sofology in Ipswich was brilliant, great customer service ordered a couple of weeks after speak to him and getting out login etc Cannot wait for delivery
L'entreprise a répondu
No pushy sales persons only very helpful ones. We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, differ... Voir plus
L'entreprise a répondu
On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
James Bennett Avenue 4, IP3 9SP, Ipswich, England, Royaume-Uni
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Réponse de Sofology - Ipswich
Friendly, knowledgeable staff, who didn’t pressure me into buying anything. I’d use this shop again, and would recommend it to others.

Réponse de Sofology - Ipswich
Staff are not pushy , great range of products.
Easy to use the online account.
The Ipswich team are all super lovely. I've been in multiple times during the process of buying our first home and have had good experiences with all of the staff I've met. Nikola helped us get our sofa ordered this week and I couldn't fault her!

Réponse de Sofology - Ipswich
Store was welcoming and well spaced out .
Staff were polite and helpful not at all pushy like other shops and made u feel comfortable

Réponse de Sofology - Ipswich
Really good at meeting all our needs and very clear with all information provided

Réponse de Sofology - Ipswich
Good service and a good product.
Gabriella looked after us exceptionally well!

Réponse de Sofology - Ipswich

Réponse de Sofology - Ipswich
We went in just to have a look last sunday and saw Nicola and she was soo helpful, happy and not too pushy.
We came back the following week to order after measuring up and saw Nicola again.
Really pleased with all information given

Réponse de Sofology - Ipswich
Nice to visit on a Sunday at 10am!
Felt relaxed and enjoyed looking at sofas at my leisure.
Staff helpful and friendly.

Réponse de Sofology - Ipswich
Great product and very helpful and informative staff, thank you Nikola!

Réponse de Sofology - Ipswich
No pushy sales persons only very helpful ones.
We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, different options for materials, and answered any questions we had. Got to wait 15 weeks for our sofas, however we think quality is worth the wait.

Réponse de Sofology - Ipswich
Excellent knowledge and advice from the whole team, especially Peter, who gave us the space and time to make our choice, they even lent us the material swatches so we could check the colour at home.

Réponse de Sofology - Ipswich
Really friendly and professional team that made you feel welcome as soon as you walked into the Ipswich store. Great choice of sofas and really easy to place an order. Agne personally looked after us and was very knowledgeable.

Réponse de Sofology - Ipswich
I was very impressed with the showroom and the help I received there. Made the order via telephone and that person was really helpful and friendly

Réponse de Sofology - Ipswich
Helpful staff...not pushy but always handy to help. Very friendly and relaxed.

Réponse de Sofology - Ipswich

Réponse de Sofology - Ipswich
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