Sofology - PeterboroughAvis 

2 165
TrustScore 5 sur 5

4,9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Would be an easy 5 stars if your material swatches were easier to obtain. Couldn’t order on line and if it wasn’t for Sue in customer services I would have given up and purchased elsewhere. Peterbo... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(2 165)

18 606 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

So far, so good.

Very friendly team, very good product knowledge and options. Non-pushy sales technique and made to feel valued.

5 octobre 2025
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Réponse de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 4 sur 5 étoiles

Warm welcome

Ryan made me feel welcome and was very pleasant.
I already knew what I wanted which made the process easier but was guided through it thoroughly.

30 septembre 2025
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Réponse de Sofology - Peterborough

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

Sales assistant (Jamie)was very…

Sales assistant (Jamie)was very helpful,new what he was talking about and very polite,he helped us choose the right sofa and left the store a very happy customer,and will recommend to others

2 octobre 2025
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Réponse de Sofology - Peterborough

Good afternoon, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Great service

Very helpful friendly saleswoman, thorough and professional and explained everything clearly. Can't wait for our new sofa's

1 octobre 2025
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Réponse de Sofology - Peterborough

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Able to look around without being…

Able to look around without being hounded. Friendly staff, no pressure

28 septembre 2025
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Réponse de Sofology - Peterborough

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 4 sur 5 étoiles

The staff are very helpful and…

The staff are very helpful and explained everything. However I feel that for the amount charged for items that free delivery should be included. That is why I have only given 4 stars

27 septembre 2025
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Réponse de Sofology - Peterborough

Thank you for your feedback. We're pleased our staff were helpful and provided clear explanations. We value your comments on our delivery charges and will consider them in our policy review.

Thank you for choosing Sofology Peterborough. We hope to see you again soon.

Noté 5 sur 5 étoiles

Great service

We have ordered our new living room furniture from Sofology. We have had all charges explained clearly, and have been given a realistic timeframe for delivery.

Danielle was attentive to our needs and provided excellent advice. All in all a very positive experience.

28 septembre 2025
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Réponse de Sofology - Peterborough

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

Great service

Famida greeted us nicely when we first entered the shop and gave us space to look at the various sofas. On our return a short while later after looking at other retailers nearby she was there to answer questions and give us all the information we needed on the sofa we were interested in and all the options available to us in a friendly and welcoming manner, she was very proactive in offering additional services available which we were happy to take up. In addition she was very thoughtful to offer us refreshments early on in our conversation about the item we were interested in, she is a credit to the company and definitely an employee to look after.

27 septembre 2025
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Réponse de Sofology - Peterborough

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

The staff member that dealt with us…always goes the extra mile with us every time we shop there. Lovely lady

The staff member that dealt with us remembers us each time we visit the store and greets and makes our shopping experience most enjoyable!

26 septembre 2025
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Réponse de Sofology - Peterborough

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

We've never had anything but a great…

We've never had anything but a great experience, and always come away with a purchase.
Shout out too to the delivery team who have been brilliant in the past and we look forward to our new sofas in December.
This is how furniture stores should be run...top class from start to finish.

20 septembre 2025
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Réponse de Sofology - Peterborough

What a fantastic review, thank you so much for taking the time to write this 😊

Noté 5 sur 5 étoiles

Great experience buying our sofa



Great experience buying our sofa. Jamie was super helpful and friendly, made the whole process easy and pain free! Highly recommend!

20 septembre 2025
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Réponse de Sofology - Peterborough

Thank you for taking the time to write this great review Sara :-)

Noté 5 sur 5 étoiles

Really helpful and positive experience

Just bought a new sofa from here and the experience was great, massive thank you to Sai for going through everything with us and answering all our questions and queries. Looking forward to receiving the sofa soon!

19 septembre 2025
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Réponse de Sofology - Peterborough

Thank you for choosing Sofology and leaving us this great review :-)

Noté 5 sur 5 étoiles

Excellent customer service

Welcomed by Sai who showed great knowledge and was very helpful during our visit today.
We left feeling very well looked after and look forward in receiving our new purchase.

19 septembre 2025
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Réponse de Sofology - Peterborough

This is a great review, thank you for taking the time to share :-)

Noté 5 sur 5 étoiles

Fantastic service from Sai

I had a great experience from start to finish, Sai introduced herself when I arrived but didn’t feel pressured when I walked around I tried many different sofas and when I was comfortable Sai came across and provided lots of help and guidance. She was very knowledgeable and made the whole transaction seamless to the end. Fantastic customer service and highly recommended.

18 septembre 2025
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Réponse de Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

New Sofa purchase

Jamie was very helpful when we made our first visit to Sofology looking for replacements for our two sofas. He was courteous but also gave us our own space to look around. When we had questions he was on hand to help us make our decision.

14 septembre 2025
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Réponse de Sofology - Peterborough

Thank you for taking the time to leave us a review :-)

Noté 5 sur 5 étoiles
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Réponse de Sofology - Peterborough

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Noté 5 sur 5 étoiles

Really happy

Really happy. Sai was excellent and very patient with us and offered great advice like moving cushions into ambient lighting at the front of the store to understand how colours would appear different.

15 septembre 2025
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Réponse de Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Pleasent experience

Jamie was very helpful and explained everything clearly about our order. A very pleasant purchase on a new sofa and chair.
Will recomend

15 septembre 2025
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Réponse de Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jamie. Have a great day 😊

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