Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Voir plus
L'entreprise a répondu
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB
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Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Voir plus
L'entreprise a répondu
Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that... Voir plus
L'entreprise a répondu
Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Voir plus
L'entreprise a répondu
Would be an easy 5 stars if your material swatches were easier to obtain. Couldn’t order on line and if it wasn’t for Sue in customer services I would have given up and purchased elsewhere. Peterbo... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Royaume-Uni
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Very friendly team, very good product knowledge and options. Non-pushy sales technique and made to feel valued.

Réponse de Sofology - Peterborough

Réponse de Sofology - Peterborough
Ryan made me feel welcome and was very pleasant.
I already knew what I wanted which made the process easier but was guided through it thoroughly.

Réponse de Sofology - Peterborough
Sales assistant (Jamie)was very helpful,new what he was talking about and very polite,he helped us choose the right sofa and left the store a very happy customer,and will recommend to others

Réponse de Sofology - Peterborough
Very helpful friendly saleswoman, thorough and professional and explained everything clearly. Can't wait for our new sofa's

Réponse de Sofology - Peterborough
Able to look around without being hounded. Friendly staff, no pressure

Réponse de Sofology - Peterborough
The staff are very helpful and explained everything. However I feel that for the amount charged for items that free delivery should be included. That is why I have only given 4 stars

Réponse de Sofology - Peterborough
We have ordered our new living room furniture from Sofology. We have had all charges explained clearly, and have been given a realistic timeframe for delivery.
Danielle was attentive to our needs and provided excellent advice. All in all a very positive experience.

Réponse de Sofology - Peterborough
Famida greeted us nicely when we first entered the shop and gave us space to look at the various sofas. On our return a short while later after looking at other retailers nearby she was there to answer questions and give us all the information we needed on the sofa we were interested in and all the options available to us in a friendly and welcoming manner, she was very proactive in offering additional services available which we were happy to take up. In addition she was very thoughtful to offer us refreshments early on in our conversation about the item we were interested in, she is a credit to the company and definitely an employee to look after.

Réponse de Sofology - Peterborough
The staff member that dealt with us remembers us each time we visit the store and greets and makes our shopping experience most enjoyable!

Réponse de Sofology - Peterborough
We've never had anything but a great experience, and always come away with a purchase.
Shout out too to the delivery team who have been brilliant in the past and we look forward to our new sofas in December.
This is how furniture stores should be run...top class from start to finish.

Réponse de Sofology - Peterborough
Great experience buying our sofa. Jamie was super helpful and friendly, made the whole process easy and pain free! Highly recommend!

Réponse de Sofology - Peterborough
Just bought a new sofa from here and the experience was great, massive thank you to Sai for going through everything with us and answering all our questions and queries. Looking forward to receiving the sofa soon!

Réponse de Sofology - Peterborough
All staff involved were of a very high standard. Very pleased with the service.

Réponse de Sofology - Peterborough
Welcomed by Sai who showed great knowledge and was very helpful during our visit today.
We left feeling very well looked after and look forward in receiving our new purchase.

Réponse de Sofology - Peterborough
I had a great experience from start to finish, Sai introduced herself when I arrived but didn’t feel pressured when I walked around I tried many different sofas and when I was comfortable Sai came across and provided lots of help and guidance. She was very knowledgeable and made the whole transaction seamless to the end. Fantastic customer service and highly recommended.

Réponse de Sofology - Peterborough
Jamie was very helpful when we made our first visit to Sofology looking for replacements for our two sofas. He was courteous but also gave us our own space to look around. When we had questions he was on hand to help us make our decision.

Réponse de Sofology - Peterborough
Really happy. Sai was excellent and very patient with us and offered great advice like moving cushions into ambient lighting at the front of the store to understand how colours would appear different.

Réponse de Sofology - Peterborough
Jamie was very helpful and explained everything clearly about our order. A very pleasant purchase on a new sofa and chair.
Will recomend

Réponse de Sofology - Peterborough
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