Sofology - PeterboroughAvis 

2 164
TrustScore 5 sur 5

4,9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were immediately made to feel welcome. Si was very helpful, knowledgeable and attentive. We weren’t rushed but were given time to find the right piece of furniture for us.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(2 164)

18 554 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Informative & friendly - Great Service

Informative & friendly, made the purchase easy. As a little disappointed at the delivery price & no room to deal though

12 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Excellent service

Patient
Helped with son
Explained everything

10 janvier 2026
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Réponse de Sofology - Peterborough

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Excellent support and advice provided…

Excellent support and advice provided with clear demonstration of options by Famida

10 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

went above and beyond to help with our…

went above and beyond to help with our sofa quest.

10 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

What a pleasurable experience 😊

Hadi,the young man that helped us with our purchase was a lovely,friendly chap,very helpful and not pushy at all,he was very thorough when checking everything was sorted correctly,in all a pleasurable experience thanks to him and he is a credit to the company 😊

10 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you for your review. Another great review for Hadi, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Danielle

Danielle. She was so helpful and really
Made you feel relaxed and she told us everything about the sofas. I would highly recommend going to see her. She is absolutely brilliant

7 janvier 2026
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Réponse de Sofology - Peterborough

Thank you for taking the time to write this great review!

Noté 5 sur 5 étoiles

Right company, Right Product and the Right People.

When we arrived we were introduced to the company and the building contents and left alone until we were ready to find out more information about certain products. Sai is well informed about the products on offer and helped us through the different aspects of the price structures. When we were ready to buy, we knew exactly which decision was right for us. Can’t thank Sai enough for all her knowledge and understanding.

7 janvier 2026
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Réponse de Sofology - Peterborough

Thank you for sharing your experience :-)

Noté 5 sur 5 étoiles

Happy for you to keep going back and back again!

After serval visit to sofology in Peterborough, we eventually made our decision on the sofa set we wanted!
We were served by Hadi, a young knowledgeable young man.
Hadi had made each visit feel comfortable, and no pressure like other sales people with other companies.
We went in serval times, due to the fact my husband and I could not agree which set would be right for us! and each time Hadi made us feel welcomed and explained things over and over, until we were 100% satisfied.
Nothing was to much trouble, and if he wasn’t sure of anything, he would double check with his colleagues.
I have not yet received my sofas, so can’t comment on them, but as for a service provided by Hadi on behalf of sofology, I can not fault and would highly recommend.

4 janvier 2026
Avis spontané
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Réponse de Sofology - Peterborough

Thank you for taking the time to write this great review :-)

Noté 5 sur 5 étoiles

Very helpful

Very helpful

4 janvier 2026
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Réponse de Sofology - Peterborough

Thank you for awarding us 5 stars Nicky

Noté 5 sur 5 étoiles

Good experience

We were welcomed into the store by Sai who asked our requirements and led us to the units that related to our needs. she explained all the options and answered all questions honestly, the main thing for us was that Sai was not pushy and did not pressure us for a sale, if she had we would have left the store. All in all Sai provided a positive purchase experience.

3 janvier 2026
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Réponse de Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

I visited Sofologly on Friday 2nd…

I visited Sofologly on Friday 2nd January 2026, Sai the sales assistant was very friendly, helpful and knowledgeable, there was no hard sell and the advice I received was very useful and helped with making my decision. From browsing around the store to making a purchase was effortless, I would highly recommend a visit to Sofology if you’re looking for some new furniture, and if Sai assists you, you will be in very good hands. Thanks, Michael.

2 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

Great service

Great service - Sai was brilliant

4 janvier 2026
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Réponse de Sofology - Peterborough

Thank you for the amazing 5-star feedback! ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, no pushy sales approach just genuine helpful advice

4 janvier 2026
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Réponse de Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Sai was extremely helpful guiding us…

Sai was extremely helpful guiding us through options to get exactly what we wanted

4 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you for your review. Another great review for Sai, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Kate - totally outstanding customer service

The entire team in the store were incredibly welcoming and even remembered me from my first visit a few weeks ago, which was such a lovely touch. Kate was outstanding in helping me find the perfect sofa for my home—she was patient, knowledgeable, and genuinely understanding of our needs. Truly first-class service from start to finish. Highly recommended!

3 janvier 2026
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Réponse de Sofology - Peterborough

What a fantastic review, thank you so much for taking the time to write this 😊

Noté 5 sur 5 étoiles

Lovely showroom and helpful staff

Lovely showroom and helpful staff. So happy to visit a store and try before buy.

2 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Jamie was extremely helpful...

The sales person Jamie was polite patient and left us to take our time and choose the perfect sofa for us also at the same time wasn't pushy and helped us make the right choices to get just what we wanted.

Couldn't recommend a better experience 10/10

Thank you Jamie for all your help and for making this a good experience for us.

Alistair and Carrie-Anne

2 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

Sai was great and gave us a relaxed experience

Sai was great. Very informative and not too pushy. Explained everything clearly. We knew what we wanted before arriving to store but re affirmed our choices were what we were after.

1 janvier 2026
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Réponse de Sofology - Peterborough

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

Noté 5 sur 5 étoiles

Kate was a nice lady

Kate was a nice lady
Not pushy atall
Very helpfull and well versed in her product knowledge

1 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

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