Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Voir plus
L'entreprise a répondu
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB
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Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Voir plus
L'entreprise a répondu
Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that... Voir plus
L'entreprise a répondu
We were immediately made to feel welcome. Si was very helpful, knowledgeable and attentive. We weren’t rushed but were given time to find the right piece of furniture for us.
L'entreprise a répondu
Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Royaume-Uni
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Ben was fantastic when helping us buy the Hudson sofa at Sofology. He was friendly, knowledgeable, and gave us plenty of time and honest advice without any pressure. The whole experience was smooth and enjoyable thanks to him. Would definitely recommend Ben if you’re shopping at Sofology!

Réponse de Sofology - Peterborough

Réponse de Sofology - Peterborough
Sai the lady who helped myself and my husband was very informative, she answered all our questions, she also went through every before we brought it.
She would get an 11/10 if that was possible.

Réponse de Sofology - Peterborough

Réponse de Sofology - Peterborough

Réponse de Sofology - Peterborough

Réponse de Sofology - Peterborough
Hadi was super helpful and attentive without crowding us during our visit. The purchase process was hassle free. I’d highly recommend a visit to Sofology, Peterborough.

Réponse de Sofology - Peterborough
Ben was extremely helpful and knowledgeable whilst not being pushy to make a sale.
His advise was great and helped us make a decision on the type of sofa we wanted to purchase.
I would recommend Sofology to both friends and family based on the assistance given by Ben.

Réponse de Sofology - Peterborough
We came to your store in Peterborough two weeks before we purchased the sofa and Famida dealt with us we found her very pleasant and not to pushy for us, she followed this up with and email about a week later, so we then came back to the store last Friday and Jamie & Ben (Dan) :-) dealt with us they were both efficient and thorough and we had a great experience and therefore purchased the sofa

Réponse de Sofology - Peterborough
The sales person was very helpful and polite. Everything was made so easy no stress

Réponse de Sofology - Peterborough
Original salesman Ryan was very helpful and not at all pushy. He also supplied us with a sample of fabric to check against other furnishing.
We were let down a little though by the person we were handed over to for the finance process; even entering my DOB completely wrong by 40 years.
UPDATE. I have now had so many emails and phone calls and with not knowing what is going on that I have asked for a refund of my deposit and to cancel my order

Réponse de Sofology - Peterborough
Sai at Sofology Peterborough was really great. She was genuine and knowledgeable and we would definitely look for her if we went into store again.

Réponse de Sofology - Peterborough
Customer service from had was excellent. Took the time with you and never felt rushed and explained in detail the guarantees. I would definitely recommend anyone buying your sofa from them

Réponse de Sofology - Peterborough

Réponse de Sofology - Peterborough
We were greeted when we first went into the shop where we were able to look around at our own pace. We were offered a coffee or tea, which was very welcome. The staff were very helpful,and knowledgeable but not pushy which we did tell them after we had made our purchase

Réponse de Sofology - Peterborough
Famida was absolutely brilliant and gave all the help required to make our minds for the purchase. Manyvthanks

Réponse de Sofology - Peterborough
Kate was fantastic, really knew her stuff, had the patience of a saint with all our questions. When asked technical questions around the exact build of the sofa option we had chosen she was knowledgeable and took the time to review the data sheets so she could be 100% certain that we were given the right information. Nothing was too much trouble and we were encouraged to spend time "playing" with the sofa so we knew it was the right choice for us.

Réponse de Sofology - Peterborough
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