Sofology - PeterboroughAvis 

2 164
TrustScore 5 sur 5

4,9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were immediately made to feel welcome. Si was very helpful, knowledgeable and attentive. We weren’t rushed but were given time to find the right piece of furniture for us.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(2 164)

18 554 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ben was fantastic when helping us buy…

Ben was fantastic when helping us buy the Hudson sofa at Sofology. He was friendly, knowledgeable, and gave us plenty of time and honest advice without any pressure. The whole experience was smooth and enjoyable thanks to him. Would definitely recommend Ben if you’re shopping at Sofology!

28 janvier 2026
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Réponse de Sofology - Peterborough

Thank you for taking the time to share your experience Zehra!

Noté 5 sur 5 étoiles

Great customer service

Sai the lady who helped myself and my husband was very informative, she answered all our questions, she also went through every before we brought it.
She would get an 11/10 if that was possible.

26 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sai. Have a great day 😊

Noté 5 sur 5 étoiles

Hadi was great

Hadi was great. Very informative and helpful and such a nice young man

26 janvier 2026
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Réponse de Sofology - Peterborough

Thank you for awarding us 5 stars Linda

Noté 5 sur 5 étoiles

Very professional

Very professional, friendly and polite lady called Sai

26 janvier 2026
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Réponse de Sofology - Peterborough

Thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Great customer service

24 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Hadi was super helpful and attentive…

Hadi was super helpful and attentive without crowding us during our visit. The purchase process was hassle free. I’d highly recommend a visit to Sofology, Peterborough.

24 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Ben was extremely helpful

Ben was extremely helpful and knowledgeable whilst not being pushy to make a sale.
His advise was great and helped us make a decision on the type of sofa we wanted to purchase.
I would recommend Sofology to both friends and family based on the assistance given by Ben.

23 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 4 sur 5 étoiles

Great Experience

We came to your store in Peterborough two weeks before we purchased the sofa and Famida dealt with us we found her very pleasant and not to pushy for us, she followed this up with and email about a week later, so we then came back to the store last Friday and Jamie & Ben (Dan) :-) dealt with us they were both efficient and thorough and we had a great experience and therefore purchased the sofa

16 janvier 2026
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Réponse de Sofology - Peterborough

Thank you for taking the time to share your experience :-)

Noté 5 sur 5 étoiles

sofa purchase

excellent customer service

18 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 4 sur 5 étoiles

Original salesman Ryan was very helpful…

Original salesman Ryan was very helpful and not at all pushy. He also supplied us with a sample of fabric to check against other furnishing.
We were let down a little though by the person we were handed over to for the finance process; even entering my DOB completely wrong by 40 years.
UPDATE. I have now had so many emails and phone calls and with not knowing what is going on that I have asked for a refund of my deposit and to cancel my order

17 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, we are disappointed to hear that you might not have had the best experience, and this has resulted in the cancellation of your order. Sorry for any inconvenience this caused, and if you do need any further assistance please don't hesitate to reach out to us at social.media.complaints@sofology.co.uk.

Noté 5 sur 5 étoiles

5* service from Sai (P’boro)

Sai at Sofology Peterborough was really great. She was genuine and knowledgeable and we would definitely look for her if we went into store again.

18 janvier 2026
Avis spontané
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Réponse de Sofology - Peterborough

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Customer service from had was…

Customer service from had was excellent. Took the time with you and never felt rushed and explained in detail the guarantees. I would definitely recommend anyone buying your sofa from them

18 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Pleasurable shopping We were greeted when we first went into…

We were greeted when we first went into the shop where we were able to look around at our own pace. We were offered a coffee or tea, which was very welcome. The staff were very helpful,and knowledgeable but not pushy which we did tell them after we had made our purchase

14 janvier 2026
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Réponse de Sofology - Peterborough

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

Famida was absolutely brilliant and…

Famida was absolutely brilliant and gave all the help required to make our minds for the purchase. Manyvthanks

15 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Famida. Have a great day 😊

Noté 5 sur 5 étoiles

Kate was fantastic

Kate was fantastic, really knew her stuff, had the patience of a saint with all our questions. When asked technical questions around the exact build of the sofa option we had chosen she was knowledgeable and took the time to review the data sheets so she could be 100% certain that we were given the right information. Nothing was too much trouble and we were encouraged to spend time "playing" with the sofa so we knew it was the right choice for us.

11 janvier 2026
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Réponse de Sofology - Peterborough

Thank you for taking the time to write this amazing review :-)

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