Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB
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Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that... Voir plus
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We were immediately made to feel welcome. Si was very helpful, knowledgeable and attentive. We weren’t rushed but were given time to find the right piece of furniture for us.
L'entreprise a répondu
Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Voir plus
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À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Royaume-Uni
4,9
Excellent
2 k avis
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Famida was an amazing sales person and…
Famida was an amazing sales person and talked us through everything
14 février 2026
Réponse de Sofology - Peterborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Famida. Have a great day 😊
Excellent service from Ben
Excellent service from Ben! He made the whole process quick, easy, and actually enjoyable. We’re thrilled with our purchase and couldn't have asked for better assistance. Five stars!
14 février 2026
Réponse de Sofology - Peterborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ben. Have a great day 😊
Helpful, knowledgeable and no pressure.
Sai was so helpful, patient and knowledgeable. She was brilliant.
No pressure by staff when walking round.
14 février 2026
Réponse de Sofology - Peterborough
Hi there, thank you for your review. Another great review for Sai, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Peterborough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sia was very helpful
Sia was very helpful without being pushy or intrusive, she was very knowledgeable and gave us good advise.
8 février 2026
Réponse de Sofology - Peterborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Warm and Honest
A really pleasant experience with Sai. Never went for the hard sell and was extremely knowledgeable. Happy with the customer care I received.
Best Wishes
9 février 2026
Réponse de Sofology - Peterborough
Thank you for awarding us 5 stars!
Great service!
Had great service on both visits to the shop from Ben, Sai and Manager Ryan. We were unsure on which sofas to buy at first and had two rooms to consider buying for. It was nice not to feel rushed in choosing by staff. They dedicated their time to us and explained everything well.
31 janvier 2026
Réponse de Sofology - Peterborough
Thank you for choosing Sofology!
Perfect
Good range of products to choose from. And range of colours and different fabrics.
Salesman Jamie wasn’t pushy at all, went through all options and explained everything we needed to know. Walked away happy with our choice.
8 février 2026
Réponse de Sofology - Peterborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
The sales person was lovely and very…
The sales person was lovely and very personable, all credit to her for her professionalism and communication skills whilst keeping a lovely light hearted sense of humour.
7 février 2026
Réponse de Sofology - Peterborough
Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great support
Friendly, informative and helpful
Supported through the process but not hard sell
Danielle and Ryan stood out but all staff great
2 février 2026
Réponse de Sofology - Peterborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Réponse de Sofology - Peterborough
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great experience with Sofology
Great experience with Sofology
Famida went above and beyond
So helpful and very patient with me while taking my time in choosing my sofa
Would have no hesitation in recommending Sofology
2 février 2026
Réponse de Sofology - Peterborough
Thank you so much for your recommendation Miss Zoric
Sai is just the best as all the answers
We wanted a new sofa but was stuck with getting access into our lounge . Along came sai the most helpful and polite person full of ideas to help us find the sofa the sofa which fitted , she never did the hard sell and worked with us .She makes a good coffee too .
1 février 2026
Réponse de Sofology - Peterborough
Thank you for awarding us 5 stars!
Hadi was very knowledgeable and his…
Hadi was very knowledgeable and his attention and service to us as customers was excellent.
1 février 2026
Réponse de Sofology - Peterborough
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Sai was fantastic excellent customer…
Sai was fantastic excellent customer service she was not pushy at all and has great product knowledge
2 février 2026
Réponse de Sofology - Peterborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind and patient rep
We were welcomed. Hadi our customer representative was very patient and honest. He took his time to go through everything with us and looked at all options. Supported us to look at all colour choices carefully. Encouraged us to look in the natural light which was the best thing to do to help make our final decision. Then supported us with finalising our choices. We have two children and he was great with how he engaged with them. Made sure he went through our final decisions with us carefully to see we were happy. We have left feeling we have made the best decision. Grateful he was the person that served us
1 février 2026
Réponse de Sofology - Peterborough
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
The service was excellent
The service was excellent, the sales lady helped picture in our lives. Not pushy. Gave alternatives. Would recommend.
1 février 2026
Réponse de Sofology - Peterborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Sales experience
The sales team were not pressurizing at all. They explained the basics and then allowed you to get on with viewing.
Once decided the whole process was explained and choosing fabrics in the light or dark was a great idea.
We even went away to have a coffee to decide on final design, came back and the same sale chap was busy, but the team made us a coffee while we waited to place final order.
All in all a great experience and cannot wait to get the sofa.
31 janvier 2026
Réponse de Sofology - Peterborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Réponse de Sofology - Peterborough
Thank you for choosing Sofology!
Réponse de Sofology - Peterborough
Thank you Mr Roberts :-)
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