Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Voir plus
L'entreprise a répondu
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB
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Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Voir plus
L'entreprise a répondu
Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that... Voir plus
L'entreprise a répondu
We were immediately made to feel welcome. Si was very helpful, knowledgeable and attentive. We weren’t rushed but were given time to find the right piece of furniture for us.
L'entreprise a répondu
Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Royaume-Uni
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Very helpful staff without being pushy , relaxed with cup of coffee

Réponse de Sofology - Peterborough

Réponse de Sofology - Peterborough
Danielle was amazing! She explained everything we needed to know and we never felt rushed. All in all a pleasant experience which is usually a stressful one.

Réponse de Sofology - Peterborough
This was our second visit after trying other sofa companies. We returned to the first sofa we liked and were looked after so well by Sia

Réponse de Sofology - Peterborough
As always fantastic service,friendly people lovely store

Réponse de Sofology - Peterborough
Very informed staff, encouraging to sit in all sofas. Friendly and not pushy.

Réponse de Sofology - Peterborough
Staff were not pushy,very pleasant and nice to talk to.

Réponse de Sofology - Peterborough
Sai was a great help! Everyone in store was very friendly, excited for our new sofa!

Réponse de Sofology - Peterborough
We ordered our sofa today at the Maskew Avenue at Peterborough. We were looked after by Kate. She was very professional, kind and provided us with all information. Thank you for all the help and support.

Réponse de Sofology - Peterborough
Great customer service, found what we wanted and we were dealt with promptly and effectively.
Thank you will shop again.

Réponse de Sofology - Peterborough
Fameda was lovely and helpful. Easy to order. Staff can’t be any more helpful they give you space to discuss and look without hovering like other sofa stores I’ve been too. The store itself is peaceful calm and quiet. 100 % recommended

Réponse de Sofology - Peterborough
Experienced friendly sales team great knowledge also offering great interior design tips

Réponse de Sofology - Peterborough
No pressure or push for a sale or addon products

Réponse de Sofology - Peterborough
Famida the sales consultant was very professional, helpful and informative. She was friendly and didn’t pressure us at all which was nice to have space and time to discuss

Réponse de Sofology - Peterborough
Fabulous customer service by Fam who was friendly, warm and not pushy. Thank you Fam!

Réponse de Sofology - Peterborough
Sai was eager to help us as soon as we stepped in store but equally understood to give us time to explore independently, which is so important when you enter any store. Sai talked us through our order and adapted the conversation to our needs as a family, understanding that we have a 5 year old child and a new born child. Thank you

Réponse de Sofology - Peterborough
Jamie the Sales Advisor was very informative and made the whole process very smooth. Allowed us plenty of time to browse/make a decision and stayed beyong closing time to complete the paperwork.

Réponse de Sofology - Peterborough
Sales team are very knowledgeable about the product and give relaxed, no pressure sales advice. Looking forward to receiving our new sofas.

Réponse de Sofology - Peterborough
I was down there recently and the lady who was helping us was so lovely going through the purchase of a chair, to match the sofa I already have in my lounge . I think it was meant to be as the chair had 50% off a bargain

Réponse de Sofology - Peterborough
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