Sofology - Slough Avis 

1 686
•
TrustScore 4.5 sur 5

4,7

Slough Retail Park, Twinches Lane, SL1 5AD Slough, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have made a purchase in the Slough Sofology before and I was very happy with the service received by the lovely Sunil. The quality of the Sofas and the after care given are fantastic. I will always... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great knowledge and information provided by Ayesha and Garry when helping me select and order my sofa. Went above and beyond to ensure it would be the right fit and colour.

Noté 5 sur 5 étoiles

Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 686)

16 191 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great Service from Ayesha and Garry

Great knowledge and information provided by Ayesha and Garry when helping me select and order my sofa.
Went above and beyond to ensure it would be the right fit and colour.

21 septembre 2026
Noté 5 sur 5 étoiles

I gat good service from the staff who…

I gat good service from the staff who served us his name is Mohammed he is a great person thanks

18 septembre 2026
Logo de Sofology - Slough

Réponse de Sofology - Slough

Hi there, thank you for your review. Another great review for Mohammed, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Garry was an exceptional salesman who…

Garry was an exceptional salesman who delivered an outstanding, stress-free experience from start to finish. Approachable, knowledgeable, and genuinely focused on customer needs rather than just pushing a deal, he made selecting and purchasing our sofas seamless and enjoyable.

14 septembre 2026
Logo de Sofology - Slough

Réponse de Sofology - Slough

Hi there, thank you for your review. Another great review for Garry, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

The staff was very helpful and…

The staff was very helpful and explained everything properly.

26 août 2026
Logo de Sofology - Slough

Réponse de Sofology - Slough

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

I have made a purchase in the Slough…

I have made a purchase in the Slough Sofology before and I was very happy with the service received by the lovely Sunil. The quality of the Sofas and the after care given are fantastic. I will always recommend Sofology to all my friends and family.

11 septembre 2026
Logo de Sofology - Slough

Réponse de Sofology - Slough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 1 sur 5 étoiles

4 different delivery dates so far!!!!

Booked a sofa months ago, had a proposed delivery date, they said they could deliver early so new date was agreed. Then they decided to change the date again, spoke to them, supplier issues blah blah. They have now changed the date again. We have paid a huge amount of money for this. What a horrific experience so far. Not just disappointing but completely messing us about taking days off work then they change the date. Totally unacceptable.

16 septembre 2026
Avis spontané
Logo de Sofology - Slough

Réponse de Sofology - Slough

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Noté 5 sur 5 étoiles

Professional seller

Professional seller, he gave us very good advice about the product

5 septembre 2026
Logo de Sofology - Slough

Réponse de Sofology - Slough

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 1 sur 5 étoiles

Post-sales experience is woeful

We were only told about our delivery 72 hours beforehand, which according to Sofology policy is under their 72 hour minimum timeframe to reschedule delivery! Our customer service agent told us there was nothing he could do to reschedule our short notice delivery and we would just have to refuse the order at the door if we couldn't accept it. At great personal expense, we organised workmen to remove the old sofas within 24 hours, only for the delivery to not arrive! Spoke to Sofology customer service to be told the delivery had in fact been cancelled as originally requested, just that the system hadn't been updated, and as a result we weren't informed.

Worse still, Sofology cannot reschedule delivery for us until the next business day. Zero information on when we can expect our sofas to arrive.

Zero accountability and we are left out of pocket on removal expenses due to terrible communication and customer service.

15 septembre 2026
Avis spontané
Logo de Sofology - Slough

Réponse de Sofology - Slough

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.

Noté 5 sur 5 étoiles

Good price

Good price . nice sofa delivered on time buy good staff

31 août 2026
Logo de Sofology - Slough

Réponse de Sofology - Slough

Thank you for awarding us 5 stars Gary

Noté 4 sur 5 étoiles

We found the style we were looking for

We found the style we were looking for. But the experience was made better by Garry at the Slough branch, who helped to configure the sofa to our needs, took us through the purchase process smoothly, and even helped with last minute changes without any fuss. We appreciated his calm and helpful manner.

31 août 2026
Logo de Sofology - Slough

Réponse de Sofology - Slough

Hi there, thank you for your review. Another great review for Garry, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

No pressure sales clear

No pressure sales clear, good information about the products and process after sale and delivery.

31 août 2026
Logo de Sofology - Slough

Réponse de Sofology - Slough

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Polite

Polite, Helpful, afformative

26 août 2026
Logo de Sofology - Slough

Réponse de Sofology - Slough

Thank you for awarding us 5 stars Mr Bucknell

Noté 5 sur 5 étoiles

Excellent service

Excellent service - a lovely gentleman served us and was very helpful.

21 août 2026
Logo de Sofology - Slough

Réponse de Sofology - Slough

Thank you for awarding us 5 stars Sandeep

Noté 4 sur 5 étoiles

No, I have a fixed delivery time

No, I have fixed delivery time

2 novembre 2025
Logo de Sofology - Slough

Réponse de Sofology - Slough

Hi there, thanks for taking the time to leave a 4-star review. If you need any assistance, please don't hesitate to get in touch!

Noté 5 sur 5 étoiles

well looked after by Mo and Gary

well looked after by Mo and Gary
explained to our queries which the allowed us to place the irder

10 août 2026
Logo de Sofology - Slough

Réponse de Sofology - Slough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus