Sofology - SwindonAvis 

2 114
TrustScore 5 sur 5

4,9

Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

My partner and I visited the Swindon branch today and had a brilliant experience, largely down to Nick. He made the whole process easy and enjoyable, incredibly knowledgeable, great to talk to, and ju... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently visited the Swindon store and were greeted and assisted by Kai. His professionalism and knowledge was outstanding, he was so helpful & patient despite our many questions! We went home to meas... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 114)

18 566 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Katlyn

Katlyn was so helpful when we made our first visit but didn't crowd us so today we went back and made our purchase with her everything was explained to us very pleased with our experience.

2 janvier 2026
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Réponse de Sofology - Swindon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Friendly staff and a wide range of…

Friendly staff and a wide range of styles

2 janvier 2026
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Réponse de Sofology - Swindon

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Great service & product knowledge

Great service & product knowledge. Very welcoming too.

30 décembre 2025
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Réponse de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Excellent sales assistant

Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to closing but we never felt rushed. We were offered drinks and biscuits, given space to look around and given all the information we needed, before we knew we needed it! I could not praise Shanelle highly enough and we made a purchase that day.

27 décembre 2025
Avis spontané
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Réponse de Sofology - Swindon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

Beautiful customer service the salesman…

Beautiful customer service the salesman was spot on good knowledge of the product choices he had

29 décembre 2025
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Réponse de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Happy customers 🙂

We were welcomed as soon as we got in through the door by Kai , offered drinks and were made welcome to browse the sofas at our leisure. He was extremely helpful and showed us all of the sofas and what they were capable of.
We were able to browse at our leisure with no pressure.
When we found a suitable sofa, Caitlin offered assistance, and again assisted us with no pressure put upon us to purchase, a welcome change. She gave us all the details of the options available to us, sizes and measurements and relevant prices. We were given all the time we needed. Well done both for being so helpful and polite .

31 décembre 2025
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Réponse de Sofology - Swindon

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Kai was amazing helped with everything…

Kai was amazing helped with everything and was very good with our three kids all staff was amazing with my children.

31 décembre 2025
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Réponse de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Excellent customer service

From the moment we walked through the doors until we made our purchase the staff were really helpful but not constantly following you around.

Shanelle helped us and was absolutely amazing, explaining everything from measurements to ensure it would fit in our home, fabrics and what the sofas were constructed with. ⭐️⭐️⭐️⭐️⭐️

29 décembre 2025
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Réponse de Sofology - Swindon

Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

The staff member Shanelle at Swindon…

The staff member Shanelle at Swindon has to have a big shout out. Her knowledge was excellent. We were very limited in styles we could have but she helped considerably.

30 décembre 2025
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Réponse de Sofology - Swindon

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

Great staff was served by Kai

Great staff was served by Kai, who was really friendly and answered all our questions which was very helpful.
Hot chocolate was amazing aswell!

28 décembre 2025
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Réponse de Sofology - Swindon

Thank you for awarding us 5 Stars :-)

Noté 5 sur 5 étoiles

Mart and nick at Swindon store were…

Mart and nick at Swindon store were excellent, informative and friendly.

26 décembre 2025
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Réponse de Sofology - Swindon

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

Purchase of two recliners

We visited the Swindon branch of
Sofology and as soon as we arrived, we were welcomed by Shanelle, who was extremely helpful and knowledgeable of the furniture/fabrics we ordered. Our experience was very positive from start to finish and we were pleased with our
Purchase .

20 décembre 2025
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Réponse de Sofology - Swindon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Love our new sofa

Love our new sofa, it's perfect. The guy in store was great, delivery all on time and sofa looks amazing and so comfy!

24 octobre 2025
Avis spontané
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Réponse de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Excellent product

Excellent product, customer service in store also very helpful. Would highly recommend.

26 août 2025
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Réponse de Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Swindon Store - Duella

Duella from the Swindon store was excellent - no pushy sales tactics, just extremely helpful and knew all the answers to our questions. Very refreshing in a world where you’re accosted to buy something as soon as you step foot in the door. Thank you!

20 décembre 2025
Avis spontané
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Réponse de Sofology - Swindon

Amazing review, thank you for taking the time to share!

Noté 5 sur 5 étoiles

Good experience in the store

We really liked not being pestered and able to take our time choosing our sofas. Nick was very friendly and helpful once we were ready to purchase.

14 décembre 2025
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Réponse de Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Fantastic customer service from Nick…

Fantastic customer service from Nick and Shanelle at Swindon store, really helpful and informative- thank you!

10 décembre 2025
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Réponse de Sofology - Swindon

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

The staff are knowledgeable

The staff are knowledgeable, well trained and welcoming.Kai provided my family with assistance on a number of occasions and the information given resulted in a sale. Other members of staff were also very attentive giving plenty of time that helps with the buying process.

12 décembre 2025
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Réponse de Sofology - Swindon

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

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