The staff were great and put us under no pressure on buying what I was looking for, the young lady knew every measurement on each recliner so very knowledgeable. When we had decided what we wanted whi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
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Lisez les avis des autres
The staff were really friendly happy to offer advice about the right type of sofa for our space. We purchased a second sofa today as we have bought from sofology 10years ago (birmingham store) and the... Voir plus
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Pati was excellent giving us time space to decide on our purchase. When I return to pay the store was closing but she stayed on proving her professionalism. Very impressed.
L'entreprise a répondu
We weren't hassled by pushy sales people as soon as we entered the store. This was in stark contrast to the 4 other furniture stores we visited that day. Your staff were knowledgeable and liste... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Royaume-Uni
4,9
Excellent
4 k avis
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Harrison was the sales person who…
Harrison was the sales person who assisted us in our purchase of a new sofa. He was friendly, knowledgeable, approachable and patient. He listened to our needs as a family and guided us through the process as we selected the sofa of our choice. Due to having a boisterous 4 year old one of my concerns were potential stains and scuffs however Harrison put me at ease with his knowledge of the fabric furniture plan. This allowed us to choose the colour of our choice knowing that if needed we could call on someone to treat stains or scuffs and if a treatment was unsuccessful a replacement would be issued. We are looking forward to receiving our new sofa and are assured that it will sustain our busy household and will be maintained to ensure its longevity. A big thank you to Harrison for his assistance and time for making our time in the store a positive experience.
3 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Harrison. Thank you for taking the time to leave a review 😊
Réponse de Sofology - Wednesbury
Hi there, thank you for your review. Another great review for Hammad, we will make sure to pass this on! Have a nice day.
Sofa purchase.
From start to finish it was very easy to purchase my new sofa. Staff were very informative and made the effort to explain everything in great detail.
2 janvier 2026
Réponse de Sofology - Wednesbury
Thank you for choosing sofology!
We visited the store a number of times…
We visited the store a number of times to make sure we were making the right decision, we never once felt pressured to do an order there and then unlike other stores! The service was amazing and Patrycja was so helpful everytime we came into store she took her time to go through a number of sofa’s to make sure we were 100% happy!
4 janvier 2026
Réponse de Sofology - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great service with very approachable…
Great service with very approachable staff. We were given clear advice that helped us make our choice.
31 décembre 2025
Réponse de Sofology - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊
Helpful, friendly, informative staff, nothing was too much trouble for Sak.
Helpful staff,
3 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great friendly service by Raj
Great friendly service by Raj
Explained all minor details with patience and offered lots of valuable advice
Thank you
3 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Réponse de Sofology - Wednesbury
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great customer service from Raj
Great customer service from Raj. Was really helpful and very patient
2 janvier 2026
Réponse de Sofology - Wednesbury
Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊
Réponse de Sofology - Wednesbury
Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great communication
Great communication
Willing to help and offered lots of different options
Made the experience easy
1 janvier 2026
Réponse de Sofology - Wednesbury
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
I placed my order online and then…
I placed my order online and then wanted to change it. I went into store and found the service from 2 members of staff in particular Mustafa who was very patient with me and didn't get tired of explaining things to me even though the sale was made online. I did encounter some staff who were not as nice and I didn't like their sales approach but Mustafa really made the experience a good one.
1 janvier 2026
Réponse de Sofology - Wednesbury
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Patrrycja was brilliant she even got carpet samples out so we could see how it would look. She wasn't pushy, very polite, lovely girl
Patrrycja was brilliant. Very helpful
1 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Réponse de Sofology - Wednesbury
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Staff at the store were great.
Staff at the store were very helpful and knowledgeable. Alisha who helped us with our purchase was was great. Nothing was too much trouble answered all our questions and informed us of the guarantees that sofoligy provide. You buy things from people not places and alisha certainly demonstrated trust and competency.
29 décembre 2025
Réponse de Sofology - Wednesbury
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Exceptional service
28 décembre 2025
Réponse de Sofology - Wednesbury
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Réponse de Sofology - Wednesbury
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Brilliant salesman thanks
The assistant wasnt pushey and kept his distance until he was called over
30 décembre 2025
Réponse de Sofology - Wednesbury
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
Pati was amazing
Pati was amazing, very helpful, friendly and a great designer.
Gave us some great advice, and helped us to choose our new sofa and a unique chair to match. What a lovely lady.
30 décembre 2025
Réponse de Sofology - Wednesbury
Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Staff were knowledgeable and friendly
Staff were knowledgeable and friendly. Did not try to push extras on us either.
21 décembre 2025
Réponse de Sofology - Wednesbury
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
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