The staff were great and put us under no pressure on buying what I was looking for, the young lady knew every measurement on each recliner so very knowledgeable. When we had decided what we wanted whi... Voir plus
L'entreprise a répondu
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
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The staff were great and put us under no pressure on buying what I was looking for, the young lady knew every measurement on each recliner so very knowledgeable. When we had decided what we wanted whi... Voir plus
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The staff were really friendly happy to offer advice about the right type of sofa for our space. We purchased a second sofa today as we have bought from sofology 10years ago (birmingham store) and the... Voir plus
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Pati was excellent giving us time space to decide on our purchase. When I return to pay the store was closing but she stayed on proving her professionalism. Very impressed.
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We weren't hassled by pushy sales people as soon as we entered the store. This was in stark contrast to the 4 other furniture stores we visited that day. Your staff were knowledgeable and liste... Voir plus
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At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Royaume-Uni
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Very impressed with choice on offer. Everything was very well explained, Pati was extremely helpful and knowledgeable. Would highly recommend.

Réponse de Sofology - Wednesbury
It’s a really nice store always looks lovely quality furniture for good prices staff very friendly and helpful the lady that looked after us and helped us choose a lovely settee and two seater was really good talked us through everything very pleased with our order many thanks to ruby

Réponse de Sofology - Wednesbury
Great showroom and ability to order swatches helped me to make my decision. Then purchasing online was easy

Réponse de Sofology - Wednesbury
What a great experience, Fab staff very welcoming there if you needed help with sofas choice of fabrics and configurations.
Very nice pleasant experience informative Pati was just really nice to deal with very, professional and pleasant experience from start to finish.
Thank You Pati!

Réponse de Sofology - Wednesbury
The sales person Patti was excellent
Extremely informative and wrote down sizes for me to check again at home. Talked me through insurance too. No pressure about any product that was shown.
Set me up an account so easy to just purchase.
Following day called to to say thank you for purchase and also reminded me one thing l had forgotten.
Very happy with the service.

Réponse de Sofology - Wednesbury
Happy with my experience buying a sofa from Sofology. The whole process was easy and stress-free, and the quality is exactly what I was hoping for. Big thanks to Pati for being so helpful throughout made the decision much easier. Would definitely recommend.

Réponse de Sofology - Wednesbury
It was professional and customer friendly with a variety of options to choose from.

Réponse de Sofology - Wednesbury
I have purchased my last 2 sofas from Sofology (which we still have - quality is fab) and both times the experience has been fantastic - they knowledge the choice and also the fact the sales staff don't attack as soon as you walk in. We needed to get a sofa bed and again service, quality and advice was excellent, really wouldn't go anywhere else.

Réponse de Sofology - Wednesbury
I walked in just for a browse with no intention of buying a sofa but, I met a lovely young man called Mustafa who showed me around the great showroom and sat me down on a sofa so luxurious I had to have. Also with the great savings he offered me it was difficult to refuse. I decided to purchase the extra 5 year warranty after another colleague Alisha explained the benfits, it covered way more than other competitor stores without the small prints. If you're after a sofa go find Mustafa or Alisha at the Wednesbury store.

Réponse de Sofology - Wednesbury
Great, prompt service from Patrycja. Not at all pushy on selling extras but there to answer questions and make sure we were happy with our choice.

Réponse de Sofology - Wednesbury
We had looked in many stores and Sofology had the best and most comfortable selection
We were served by Abs, who was so helpful (without being pushy). He gave us all the info we needed and samples of fabric. Didn’t try and push a sale when we needed to postpone purchase while we had a second measure up at home. We then returned a few days later and completed the sale with Abs.

Réponse de Sofology - Wednesbury
Harrison was very helpful and professional. Very good customer support given by him 😊

Réponse de Sofology - Wednesbury
We visited the Wednesbury branch this morning and Ruby couldn’t have been more helpful. She was very friendly and knowledgeable, she took the time to understand exactly what we were looking for and explained the options on each sofa available to fit the space we were looking to fill.

Réponse de Sofology - Wednesbury
Although I knew what I was looking for, and had visited the show room several times, it was time to finalise a decision. Aleisha (apologies for spelling!) was very attentive and helped me settle on the best colour and fabric. I went back to the store and completed my order today and again the staff member Sac (again apologies, may have misremembered the name!) made the whole process straightforward and worry free.

Réponse de Sofology - Wednesbury
Great experience overall, really lovey lady in Wednesbury store helped us pick a settee and gave good advise to go home measure up and make sure it would fit the space then to click onto the item she placed in the basket and order when ready.Just the right help of knowledge and sale pitch which served well with me as that is exactly what I done and now just have to wait for delivery 👍

Réponse de Sofology - Wednesbury
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