The staff were great and put us under no pressure on buying what I was looking for, the young lady knew every measurement on each recliner so very knowledgeable. When we had decided what we wanted whi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
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Lisez les avis des autres
The staff were really friendly happy to offer advice about the right type of sofa for our space. We purchased a second sofa today as we have bought from sofology 10years ago (birmingham store) and the... Voir plus
L'entreprise a répondu
Pati was excellent giving us time space to decide on our purchase. When I return to pay the store was closing but she stayed on proving her professionalism. Very impressed.
L'entreprise a répondu
We weren't hassled by pushy sales people as soon as we entered the store. This was in stark contrast to the 4 other furniture stores we visited that day. Your staff were knowledgeable and liste... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Royaume-Uni
4,9
Excellent
4 k avis
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Great customer service from Harrison
25 janvier 2026
Réponse de Sofology - Wednesbury
Thank you matthew
Réponse de Sofology - Wednesbury
Thank you for sharing your experience Nina :-)
Pleasant experience from start to…
Pleasant experience from start to finish. Informative when wanted, no pressure.
27 janvier 2026
Réponse de Sofology - Wednesbury
Thank you for awarding us 5 stars :-)
Very pleased with the service we…
Very pleased with the service we received the staff were most helpful
6 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service and attention to detail
25 janvier 2026
Réponse de Sofology - Wednesbury
Thank you for taking the time to leave a 5-star review!😊
Firstly the excellent showroom and…
Firstly the excellent showroom and customer service ( all staff) was friendly and helpful not pushy
The items in-store looked beautiful.
Thank you to Patty and Ben who helped us on different occasions.
25 janvier 2026
Réponse de Sofology - Wednesbury
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team.
Raj was great today
Raj was great today, went really above what you would expect from anybody in sales in today’s world. Gave us all the information we asked for then left us enough space to go over it between ourselves before spending almost an hour with us explaining everything in detail. We finally decided on the options we wanted and our new furniture is on the way!
Great shopping experience and really happy with our new home additions thanks to Sofology and Raj.
So much better than online shopping!
24 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Raj. Thank you for taking the time to leave a review 😊
Réponse de Sofology - Wednesbury
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Patricia was very helpful and had alot…
Patricia was very helpful and had alot of knowledge on which sofa meets our needs. I would recommend Patricia to any customer.
Thanks. Patryk.
20 janvier 2026
Réponse de Sofology - Wednesbury
Thank you for sharing Mr L
Love the extensive choice of designs
Second visit in two days to double check one of our top two suites. The young man (Abs) who served us remembered us as soon as we walked in. Came over to us once we found the one we were looking for and explained the details to us again. He answered all our questions with ease then while we had a think he fetched us a drink. Once we said we wanted to go ahead and purchase he went through the process with us covering all the details.
We love the extensive choice of designs, finishes and colours. Overjoyed with our choice. Thank you Abs for your assistance.
20 janvier 2026
Réponse de Sofology - Wednesbury
Thank you for sharing your experience Mr Egan :-)
No pressure to buy from salesperson…
No pressure to buy from salesperson Harrison. Great customer service , looked after us and showed us around . Showed brand knowledge and when not sure had his iPad handy to search sizes , colours etc .
Was patient with us going back and forth and explained the after sales warranty / insurance / finance options / delivery times etc . Great sofa ranges with a top lad to show us around .
19 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Réponse de Sofology - Wednesbury
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great choice
Great choice, but visited with one range already in mind. Lady who helped, Patrycja was friendly, knowledgeable and patient with finalising my choice. Gave us time and space for us to make sure. Overall can’t fault.
19 janvier 2026
Réponse de Sofology - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Réponse de Sofology - Wednesbury
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Easy no hard selling
Easy no hard selling . Abs was very professional and helpful. Credit to your company.
19 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Thanks Harrison - The shopping experience was great
The shopping experience was great, the range of options was vast. The sales team member Harrison, was excellent in providing lots of options and alternatives. Most importantly he was patient with us and was never pushy for a sale, only outlining key information to help make our decision. The whole process was explained clearly and simply!
18 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
We had a really lovely experience…
We had a really lovely experience thanks to Hammad in the Wednesbury store
We brought a sofa and a footstool
18 janvier 2026
Réponse de Sofology - Wednesbury
Hi there, thank you for your review. Another great review for Hammad, we will make sure to pass this on! Have a nice day.
From our first interaction Aisha was…
From our first interaction Alisha was knowledgeable friendly and guided us on what was going to work for our needs. She was on hand to ask questions to without being over bearing or pushy. We visited a competitor on the same block of retail units and their customer service was no where the level that we had received from Alisha and we returned and placed an order.
18 janvier 2026
Réponse de Sofology - Wednesbury
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great choice and brilliant service
Very impressed with choice on offer. Everything was very well explained, Pati was extremely helpful and knowledgeable. Would highly recommend.
17 janvier 2026
Réponse de Sofology - Wednesbury
Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Réponse de Sofology - Wednesbury
Thank you for taking the time to leave a 5-star review!😊
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