Ordered mystery box which was received very quickly . Inside was waterless wash & wax , detailing brush , wheel and tyre cleaner and tyre cleaner . I contacted them and advised I had received 2 ite... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My overall experience was nothing but amazing. There was an issue with the site and payment was taken out in error. I went on the companies website and requested someone help me with my purchase/refun... Voir plus
I initially placed an order for some products but couldn’t make a payment via my Visa card. I sent an email and also called their number given on the site. From there on in the customer service was un... Voir plus
Support was really helpful, answered my questions extremely promptly and professionally, got my order sorted and out very quickly. An absolute joy to work with, oh and the products and prices trash ev... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Soft99 is a legendary Japanese brand of car care products present on the market for over 70 years. Over the decades, the company has designed solutions that meet not only the current needs, but also respond to the challenges of tomorrow, setting trends in the world of detailing and vehicle care. Soft99 Store UK is offical online store of Soft99. We offer wide range of Soft99's products and accessories. With us, car care is pure pleasure. We offer express delivery – every order is shipped within 24 hours. Additionally, we provide free shipping on orders over £40. Our experts are also at your disposal – they will gladly provide professional advice via chat or email, helping you choose the best products for your vehicle.
Coordonnées de contact
Royaume-Uni
- store@soft99store.co.uk
- soft99store.co.uk
4,6
Excellent
113 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mystery box
Ordered mystery box which was received very quickly .
Inside was waterless wash & wax , detailing brush , wheel and tyre cleaner and tyre cleaner .
I contacted them and advised I had received 2 items that would do the same job . I was informed that these are already pre packed and nothing can be done . Last I will be ordering from soft 99
21 mai 2026
Avis spontané
Amazing Products!
Quick delivery. Any issues I've had have been sorted straight out quickly. I must say All the products I've bought from soft99. The Kiwami wax, the Kiwami shampoo have been excellent. I've also got the Fusso wax which I'm looking forward to trying. Will top that with the Kiwami wax as well. Next product purchase will be the glass cleaning kit. Really good products and Soft99 is now my go to product for cleaning my car. Its nice to use something different other than the usual common products!
10 février 2025
the products this company sells are the…
the products this company sells are the best in the world and only number one
31 janvier 2025
Easy ordering arrived quickly in time…
Easy ordering arrived quickly in time for my son's birthday
13 janvier 2025
Glaco.
Been using their products now for a while and they are the best stuff out there, especially the Glaco range.
27 décembre 2024
Perfect fast shipping and packing…
Perfect fast shipping and packing have come back for round 2
29 novembre 2024
Great Service
Great service from soft99 after DPD rejected the delivery due to my address soft99 immediately sent the order via Royal mail where I personally thought they would just cancel the order.
26 novembre 2024
Great service ordered and delivered in…
Great service ordered and delivered in 24 hours ! Brilliant thanks a lot
25 novembre 2024
Tried to place order 3 times when…
Tried to place order 3 times when special offer on wanted to pay by card just keeps giving me pay pal option.
26 novembre 2024
Réponse de Soft99store
Hi Brent,
Thank you for sharing your experience with us
On our site we got 3 different paying methods at the checkout
1. Pay by PayPal
2. Pay by Debit or credit card
3. Pay by manual bank wire
We noticed on your account that you selected to pay by bank wire and this method require our customers to send money manually from their bank account towards our bank account.
Simply if you wanted to pay by Card select 2nd option Pay by Debit or credit card.
Also if you have contact us we would immediately respond and direct to the right method for payment .
Kindest Regards
Soft99 Team
Black Friday Bargains.
I already have a few Soft 99 products but the prices in the sale were so good I stocked up on a lot of items.
Bit of a confusion over delivery but a quick email to them and Hassen replied that it was all ok. Which it was.
Great service, thank you.
25 novembre 2024
Topping up on proucts
Excellent service as always from Soft99
Very well packaged and one of the best Blackfriday deals around 👍
25 novembre 2024
Great products
Great products, fantastic Black Friday offer. Website is clunky and unresponsive but worth persevering with for the offers
25 novembre 2024
Outstanding service !
I initially placed an order for some products but couldn’t make a payment via my Visa card. I sent an email and also called their number given on the site. From there on in the customer service was unparalleled and absolutely outstanding. Great communication and great customer service. Will definitely deal with Soft99 again. Well done Hassan 👍👍👍
8 novembre 2024
Avis spontané
Quick problem solving
There was a slight problem with my order but once I contacted Soft99 they replied quickly & efficiently to rectify the situation, couldn't have asked for better service. Congrats
1 novembre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.