I purchased a standalone Publisher 2021 since MS were cutting it out of Office. I was very skeptical and nervous about loading it as I had to uninstall Office to start with (and reload later). Pleas... Voir plus
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I purchased MS Office 365 thinking it comes with digital key that can renew your existing subscription. Instead seller shared new account login that cannot be used with your existing account. Secon... Voir plus
L'entreprise a répondu
After initial hic-up to install MS Office 2024 Hadi in the Chat took remote control and resolved the problem. After 2 1/2 hours patience everything was in place and hopefully working as it is supposed... Voir plus
Hadi was very understanding that I was unable to understand all the moving parts of downloading the software. He seamlessly took control of my computer and with no trouble all was taken care of. I a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Quality first
Coordonnées de contact
28 Marquands Road, 3029, Truganina, Australie
- 3 9013 7712
- info@softwaremart.com.au
- softwaremart.com.au
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Reasonable price and download was easy.
Severe delays and no initial delivery, but finally resolved
Paid immediately via credit card, but did not receive the 25-character key for W11 Pro. Onsite chat support simply stalled and failed to provide the product, called by phone but reffered back to online chat, leading me to report the site, received an email stating website technical issues. Following the delays and reports, the company finally sent a functioning Windows 11 Pro key. The software is now activated, but the initial lack of delivery and poor communication made for an unacceptable buying experience. 3 Stars because its now resolved.

Réponse de Software Mart Australia
It was with great pleasure when I got…i
It was with great pleasure when I got in touch with your company to fix me up with a genuine copy of Microsoft
Enterprise edition but I did. Not run it yet and now have an opportunity to do so but the instructions how to proceed with it I have mislaid in my tablet As such I am at a loss of how to proceed and as such I am at a loss of how to recover my instructions henceforth Could you please. send me. the instructions of how
Support was patient and knowledgeable.
MS Office 365 started warning that all…
MS Office 365 started warning that all my Excel and Word files needed to be stored on OneDrive before they can be edited.
Decided to 'revert' to MS Office + Visio 2024 Professional, but had issues getting things uninstalled/installed/re-installed and activated.
Both purchase and several hours after sales support successfully completed and evrything working.
A M A Z I N G !!!!!!!!!!!!!
A M A Z I N G !!!!!!!!!!!!!
Software is genuine, first class, 5 stars etc.
But the aftersales support is 11/10. No that is not a typo.
Really Really Good.
Highly recommended
Product didn't work and support was…
Product didn't work and support was hopeless. The solution offered did not work on any of my computers.
Processing order and instructions was straight forward
Processing the order and then the communication was efficient and appropriate.
Purely genuine eash to buy and load
Purely genuine eash to buy and load
The team respond quickly and so helpful.
I really appreciate it
Have delt with this Company many times…
Have delt with this Company many times and always reliable and Software always works as it should.
I would recommend a great company to deal with.
Robert Carr
Australias Big Country Radio
Pottsville Beach NSW
Helpdesk was very helpful.
Helpdesk was very helpful.
Thanks, all sorted and installed without too much fuss.
Was hoping to use PayPal but you did…
Was hoping to use PayPal but you did not have it as a payment option.
Otherwise I am satisfied.
Thank you.
Excellent customer servicer…
These people have reliable and excellent customer service. I bought Office 2024 Standard, and it works perfectly. It was easy to navigate through the installation process with the instructions.
I would have given it 5 stars except…
I would have given it 5 stars except that finding how to download the file is harder than when I have grabbed some software a few years ago. Instead of a link to download and a link for How To Set Up, I had to go to a question of how I wanted to set up before I got the link to download. But still great software.
Easy to download and install on 2…
Easy to download and install on 2 devices. Uninitiated problem inserting product key which seemed to correct itself
Excellent business to deal with.
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