Software Mart Australia Avis 

872
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased a standalone Publisher 2021 since MS were cutting it out of Office. I was very skeptical and nervous about loading it as I had to uninstall Office to start with (and reload later). Pleas... Voir plus

Noté 1 sur 5 étoiles

I purchased MS Office 365 thinking it comes with digital key that can renew your existing subscription. Instead seller shared new account login that cannot be used with your existing account. Secon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After initial hic-up to install MS Office 2024 Hadi in the Chat took remote control and resolved the problem. After 2 1/2 hours patience everything was in place and hopefully working as it is supposed... Voir plus

Noté 5 sur 5 étoiles

Hadi was very understanding that I was unable to understand all the moving parts of downloading the software. He seamlessly took control of my computer and with no trouble all was taken care of. I a... Voir plus

À propos de l'entreprise

  1. Boutique de logiciels

Écrit par l'entreprise

Quality first


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

872 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(872)

120 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

awful couldnt download the software…

awful couldnt download the software couldnt get any support - wnat my money back now

29 juillet 2026
Logo de Software Mart Australia

Réponse de Software Mart Australia

Thank you for reaching out! I’m sorry to hear you’re having trouble. We have a couple of convenient options for you.
You can have one of our tech agents install it for you at no additional cost by visiting our site. Alternatively, you can easily do it yourself by following these simple steps:
1. Go to: https://setup.office.com
2. Log in or create an account using any email service, like Yahoo, Gmail, or Hotmail.
3. Enter the 25-digit key we provided.
4. Choose your country and language preferences.
5. Click on the download link.
6. Follow the prompts to complete the installation.
7. Activate Office by launching MS Word, Project, or Visio.
8. Restart your PC to finalize the setup.

We’re here to help you every step of the way, so don’t hesitate to contact us with any questions!

Noté 5 sur 5 étoiles

Great Supplier No Fuss

I continue to buy from Software Mart because the service, the help and support are no trouble whatsoever.
They have the products I need and it is a streamlined download!
I highly recomend this Company

29 juillet 2026
Noté 5 sur 5 étoiles

Immediate Resolution

I had a minor issue with my order totally due to my own mishap. I communicated the predicament from the other end of the world to Software Mart Aust. And couldn't believe the promptness of the reply. Solution was offered virtually within minutes!!! Not days! not weeks! as with my previous experiences with other suppliers, but pretty much immediately, and with a discount, pretty unheard of these days. Great service

26 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Response was quick and efficient

Response was quick and efficient. I was sent the software very soon after payment. I had a problem with activation - not sure why - and had to send them a screenshot of my experience. They again responded promptly and sent a new activation code . This worked smoothly

21 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

My experience is great

My experience is great. I bought two products each at separate occassion. One was quite a legacy software, MS Office 2016 in 2026 (!) and it worked. The other was Windows 11 Enterprise in 2026, quite contemporary. In both cases everything worked, only not immediately. However, their response (just note right email address for support, but it is always clearly visible in their email notification when you get the licensing info) was super fast (once within a few minutes, the other time within 12 hrs, probably due to time difference) and the second time, after their polite, useful and fast response the registration went ok in both cases. So, my experience is that you get really amazing service for a really good price. And the software licenses were genuine, both times checked by Microsoft servers and passed. What I also like is that you get good instrucrions about the installation, better than at MS itself, so I would turn next time to Software Mart Australia again, even if you could buy at Microsoft directly (here you get perpetual licenses, sometimes even those that are not sold publicly or any more, with perfect instructions and for much better price) . Licenses were for worldwide audience in English - just the product that works best.

15 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Hassle free

Hassle free. Instructions provided on how to download and run software was easy. Worth the money. Look out for their promos to get extra discounts on legit software. Will buy again in the future and will recommend to friends. Thanks Software Mart Australia!

10 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Experience

From the start I received my Download promptly even after I spelt my email incorrectly. Then I needed help with the download and they did it all for me. Very impressive service, thank you. Thoroughly recommend Software Mart

9 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Fine By Me

First time I purchased I was wary as the prices are so good. However, that first purchase was over 2 years ago for a Win11 home to Pro upgrade and not an issue. Since then I have bought several Office 2024 LTSC licences without an issue.

29 juin 2026
Noté 5 sur 5 étoiles

Good Customer Service

I was struggling with the install and Hadi helped me out with remote access to get the job done. He was very helpful. I would recommend this company.

2 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great online purchase experience

Online purchase was super easy due to the clear production description on the website, the quick sending of the license key and clear installation instructions. Well done Software Mart Australia!

29 juin 2026
Noté 5 sur 5 étoiles

Product and Support was delivered immediately…

Product was delivered immediately online as promised. I had difficulty installing (being not really pc savy as a 69 year old pensioner), so I reached out to support via live chat. Response was immediate and they helped guide me through the process with patience, clearly and effectively. Any future purchases I have will be through this company, I fully recommend them to all my friends.

28 juin 2026
Noté 5 sur 5 étoiles

Initial startup problems

I had startup problems with the purchase of some software from this company. The person was very patient, and accommodating and stuck with me till the software was up and running the way it was supposed to be. I am impressed at the service and recommend the company for its great customer service.

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Good and fast service

The product price is affordable, and above all, the troubleshooting service is prompt and satisfactory. Thank you.

3 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

After purchase

After purchase, the response was quick and the key worked perfectly with no issues. This was my 2nd time to purchase product from here.

30 mai 2026

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