I purchased MS Office 365 thinking it comes with digital key that can renew your existing subscription. Instead seller shared new account login that cannot be used with your existing account. Secon... Voir plus
L'entreprise a répondu
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I purchased MS Office 365 thinking it comes with digital key that can renew your existing subscription. Instead seller shared new account login that cannot be used with your existing account. Secon... Voir plus
L'entreprise a répondu
I had a problem that was a huge worry. Not only did Software Mart come back with the solution but they did it in super quick time when it would've been after normal business hours for them. Highly rec... Voir plus
After initial hic-up to install MS Office 2024 Hadi in the Chat took remote control and resolved the problem. After 2 1/2 hours patience everything was in place and hopefully working as it is supposed... Voir plus
Hadi was very understanding that I was unable to understand all the moving parts of downloading the software. He seamlessly took control of my computer and with no trouble all was taken care of. I a... Voir plus
Quality first
28 Marquands Road, 3029, Truganina, Australie
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Process steps make installation easy to follow! Thank you kindly team Software Mart Australia all the best WorkSafe kind regards
Great service team that helped me get thins running quickly.
I came across Software Mart whilst looking for an older version of MS Visio that I could download and install at a reasonable price. Software Mart had the program I was looking for. I ordered and paid by credit card. Two emails immediately appeared in my inbox - one a receipt for the order and a second with download instructions and a valid key. The installation went well and the software is working as expected.
Software yang diberikan tidak untuk permanen karena tidak original karena tidak ada langkah memasukan comfirmasi ID, saya tidak bisa menginstal bahasa melayu pada language an proofing. Ini penipuan

Réponse de Software Mart Australia
Very straight forward as to purchase download and install with no issues.
I had a technical problem activating the software licence acquired through Software Mart Australia, however, the chat facility on their website was excellent and the matter was resolved quickly and efficiently.
Excellent service and highly recommended !!!
Easy and simple with great customer service.
Hadi of Software Mart Australia is very responsive and sensitive to customer needs. Customers can get in touch with Hadi via the same avenue (sales & order route), not the official email, which is slow and totally unresponsive. Five stars for Hadi
Hadi was so helpful and fast and patient!
I am so grateful for his help! Thank you Hadi!
Instant response, easy to communicate with, provided a solution - without multiple attempts to find the solution, the solution worked, instantly. Thank you
⚠️ IMPORTANT WARNING — PLEASE BE CAREFUL
I would like to make others aware of my experience with this business/website and encourage everyone to be very careful before making any payment.
I made a payment to the business for [goods/services], but the agreed transaction was not completed as expected. I subsequently requested that my money be returned, but despite several requests, I have not received my refund.
Because of this experience, I am concerned that this may be a suspected scam or fraudulent transaction. I have retained the payment records, invoices, messages, emails, and other evidence and am taking the appropriate steps to report the matter to the relevant authorities.
Please do not send money to this business/website without first independently verifying the company, its registration, its reputation, and its refund policy.
I am sharing this information to protect others and encourage people to exercise caution. I will allow the relevant authorities to investigate and determine
I don't need credit at your store. I need you guys to deposit back my money to my account that you receive my payment not my cousin account. I don't want to use your service is not reliable.

Réponse de Software Mart Australia
Bought MS office says life time . But now stop working. No response at all. Looks like it’s a scammer running business from overseas. Be aware of buying products from the business like this.

Réponse de Software Mart Australia
Was desperately seeking help to retain Publisher application after Microsoft advised they will discontinue this app in October 2026. Much of what I read was misleading and indicated that a standalone Publisher app would still work. Long story short, I found Software Mart AUS, inquired if Publisher would work with my Office 365, they told me without doubt it will work, sent me instructions to uninstall OFFICE, install Publisher, then reinstall OFFICE. I did just that. It didn't work. I contacted Software Mart and they again told me it will work, just follow the instructions......told them again it wasn't working, and no response. I emailed them. No response. I contacted Microsoft and spent a couple of days with their tech support and they finally told me, after investigating on their side, that a standalone Publisher will NEVER ever work with Office 365. Ever. Period. It is specifically designed NOT to. So, I contacted Software mart for my money back. No response. I emailed again......and finally got refunded. Mixed feelings cuz they sold me a lie and then I had to beg, multiple times....but finally did get refunded. Can't say I'd trust them to buy anything again.

Réponse de Software Mart Australia
The support staff was very helpful. He offered me the opportunity to install a program through remote access to my computer. I am indeed very grateful to the consultant.
Easy to download with clear instructions on how to install.
Once payment was made download link was emailed within 5 minutes.
Highly recommend this company, great customer service and product.
I have now made a further purchase for my laptop. Same product, received email with download link and fully installed on my laptop in about 15 minutes. Once again I highly recommend this company.
Had an issue and was attended to very quickly and all was fixed up.
Very proficient service.
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