Software Mart Australia Avis 

871
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I purchased MS Office 365 thinking it comes with digital key that can renew your existing subscription. Instead seller shared new account login that cannot be used with your existing account. Secon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a problem that was a huge worry. Not only did Software Mart come back with the solution but they did it in super quick time when it would've been after normal business hours for them. Highly rec... Voir plus

Noté 5 sur 5 étoiles

After initial hic-up to install MS Office 2024 Hadi in the Chat took remote control and resolved the problem. After 2 1/2 hours patience everything was in place and hopefully working as it is supposed... Voir plus

Noté 5 sur 5 étoiles

Hadi was very understanding that I was unable to understand all the moving parts of downloading the software. He seamlessly took control of my computer and with no trouble all was taken care of. I a... Voir plus

À propos de l'entreprise

  1. Boutique de logiciels

Écrit par l'entreprise

Quality first


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

871 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(871)

120 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great site for legacy software purchases

I came across Software Mart whilst looking for an older version of MS Visio that I could download and install at a reasonable price. Software Mart had the program I was looking for. I ordered and paid by credit card. Two emails immediately appeared in my inbox - one a receipt for the order and a second with download instructions and a valid key. The installation went well and the software is working as expected.

30 août 2026
Noté 1 sur 5 étoiles

Software yang diberikan tidak untuk…

Software yang diberikan tidak untuk permanen karena tidak original karena tidak ada langkah memasukan comfirmasi ID, saya tidak bisa menginstal bahasa melayu pada language an proofing. Ini penipuan

30 août 2026
Logo de Software Mart Australia

Réponse de Software Mart Australia

Thanks for your online message. could you please share us what is the issue please. could you please write it english please

Noté 5 sur 5 étoiles

I had a technical problem activating…

I had a technical problem activating the software licence acquired through Software Mart Australia, however, the chat facility on their website was excellent and the matter was resolved quickly and efficiently.
Excellent service and highly recommended !!!

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Hadi of Software Mart Australia is very…

Hadi of Software Mart Australia is very responsive and sensitive to customer needs. Customers can get in touch with Hadi via the same avenue (sales & order route), not the official email, which is slow and totally unresponsive. Five stars for Hadi

31 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Instant response

Instant response, easy to communicate with, provided a solution - without multiple attempts to find the solution, the solution worked, instantly. Thank you

23 août 2026
Avis spontané
Noté 1 sur 5 étoiles

⚠️ IMPORTANT WARNING

⚠️ IMPORTANT WARNING — PLEASE BE CAREFUL

I would like to make others aware of my experience with this business/website and encourage everyone to be very careful before making any payment.

I made a payment to the business for [goods/services], but the agreed transaction was not completed as expected. I subsequently requested that my money be returned, but despite several requests, I have not received my refund.

Because of this experience, I am concerned that this may be a suspected scam or fraudulent transaction. I have retained the payment records, invoices, messages, emails, and other evidence and am taking the appropriate steps to report the matter to the relevant authorities.

Please do not send money to this business/website without first independently verifying the company, its registration, its reputation, and its refund policy.

I am sharing this information to protect others and encourage people to exercise caution. I will allow the relevant authorities to investigate and determine

I don't need credit at your store. I need you guys to deposit back my money to my account that you receive my payment not my cousin account. I don't want to use your service is not reliable.

17 juillet 2026
Avis spontané
Logo de Software Mart Australia

Réponse de Software Mart Australia

Thank you for reaching out. I want to clarify our policy regarding overseas direct deposit payments and refunds. Unfortunately, these transactions can only be issued as store credit due to legal restrictions. Depositing these funds into a local Australian account, as you've requested, is considered money laundering and violates Australian law. However, to show our appreciation for your continued loyalty, we are pleased to offer you full store credit. We encourage you to utilize it at your convenience until it is fully redeemed. Thank you for your understanding!

Noté 1 sur 5 étoiles

Scammers operating from overseas

Bought MS office says life time . But now stop working. No response at all. Looks like it’s a scammer running business from overseas. Be aware of buying products from the business like this.

1 janvier 2026
Avis spontané
Logo de Software Mart Australia

Réponse de Software Mart Australia

I understand your concerns, but please note that this device's lifetime key is specifically designed for a single machine. Once it has been locked to a previous device, it cannot be transferred to a new one. Additionally, changes to the hard drive, motherboard, or BIOS settings will render the key inoperable.

Noté 2 sur 5 étoiles

Mixed Feelings - but wont use them again

Was desperately seeking help to retain Publisher application after Microsoft advised they will discontinue this app in October 2026. Much of what I read was misleading and indicated that a standalone Publisher app would still work. Long story short, I found Software Mart AUS, inquired if Publisher would work with my Office 365, they told me without doubt it will work, sent me instructions to uninstall OFFICE, install Publisher, then reinstall OFFICE. I did just that. It didn't work. I contacted Software Mart and they again told me it will work, just follow the instructions......told them again it wasn't working, and no response. I emailed them. No response. I contacted Microsoft and spent a couple of days with their tech support and they finally told me, after investigating on their side, that a standalone Publisher will NEVER ever work with Office 365. Ever. Period. It is specifically designed NOT to. So, I contacted Software mart for my money back. No response. I emailed again......and finally got refunded. Mixed feelings cuz they sold me a lie and then I had to beg, multiple times....but finally did get refunded. Can't say I'd trust them to buy anything again.

1 août 2026
Avis spontané
Logo de Software Mart Australia

Réponse de Software Mart Australia

Thank you for reaching out, and I sincerely apologize for any inconvenience this situation may have caused. We have been fully committed to finding a solution for installing Publisher 2021 alongside Office 365. Unfortunately, our attempts have not led to a successful outcome.

We've discovered that, in some instances, uninstalling Office 365, installing Publisher 2021 first, and then reinstalling Office 365 has worked for a handful of users. However, this method has proven to be unreliable with a low success rate. Therefore, to ensure a smoother experience, we strongly recommend the more straightforward option: installing Publisher 2021 exclusively on your machine. This will help you avoid any complications and ensure optimal performance.

Noté 5 sur 5 étoiles

Great company to deal with

Easy to download with clear instructions on how to install.
Once payment was made download link was emailed within 5 minutes.
Highly recommend this company, great customer service and product.

I have now made a further purchase for my laptop. Same product, received email with download link and fully installed on my laptop in about 15 minutes. Once again I highly recommend this company.

29 juillet 2026

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