Don’t use this site ordered item told out of stock and to choose another item only problem can’t get in touch with them every time I try to contact them Mail says can’t deliver can’t phone don’t use t... Voir plus
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Lisez les avis des autres
I absolutely loved the toy that I received! I was worried at first ordering, but the customer service reps answered all my questions. I especially love how quick Sohimi was too ship out.
I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obv... Voir plus
Update on Nov 02,2025. Sohimi reached out to me after seeing the review in order to rectify the issue, and was able to determine a factory defect in the toy.. they immediately shipped a new toy... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Sex toys online shopping at Sohimi will be the great experience. We are the best online sex toy shop in USA offering the exclusive range of sex toys for sale online at discounted price. Buy sex toys online from the great selection of vibrators, male masturbators, BDSM bondage stuffs, Penis rings, etc.
Coordonnées de contact
1107 S Westwood Ave, Addison, IL, 60101, Etats-Unis
- +1 (419) 561-5697
- support-us@sohimi.com
- sohimi.com
3,6
Moyen
146 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Sucks, but in a BAD way…..unit replaced!
This unit , after full charging, would only power on for 30-60 seconds, then shut down…..so it sucks, but in a BAD way!
It is very dissatisfying and disappointing.
What can you do about it?
Customer service is replacing the defective unit n/c.
My review has been updated
5 novembre 2025
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
The products are high quality
The products are high quality. It was fast shipping and really discreet delivery. I had no stress since I got them 😉
20 octobre 2025
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Sohimi is so in my home
When AWS went down their customer support was amazing and understanding. The products they sell are of an amazing quality and great service. They did a wonderful job and continue too.
28 octobre 2025
Avis spontané
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
I’ve been waiting over 3 weeks to get…
I’ve been waiting over 3 weeks to get my order! I’ll never order anything from you again. How do you justify that
16 octobre 2025
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us..
We are very sorry for the logistics delay. We checked, the package was delayed, please check it here:https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9434650206217099394285. For the issue, we'll contact with logistic company, and will resend it to you if it was lost. We are really sorry for inconvenience caused. If you have any question, please feel free to contact our support team, they will offer you full after-sale service. Thank you for your support.
Hurricane rotating masturbator
Update on Nov 02,2025. Sohimi reached out to me after seeing the review in order to rectify the issue, and was able to determine a factory defect in the toy.. they immediately shipped a new toy after I sent a short video showing the problem. Customer service was top shelf..,,
I received the Hurricane rotating masturbator and it was shipped very quick as with most other orders from Sohimi. The toy must have a problem as it won’t charge when plugged in.
I’ve tried several outlets and adaptors to no avail.
20 octobre 2025
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
My order was delivered very quick
My order was delivered very quick. She said it was very powerful absolutely loved it.
21 octobre 2025
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Great variety and app
Toy came super fast shipping wise. This toy surprised me unexpectedly and it is now one of my favorites. I love the variety it has built into it and that you can control the suction. Personally, I found out I'm not a big suction fan but for those that are the suction can be pretty strong. What I really liked most was the app and that there were premade patterns and that you could make your own. Right now it is my favorite toy and I think it will stay that way for a long while.
12 octobre 2025
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
fast service
I received two of the three items I ordered very fast. Rather than delaying the entire order, they shipped what was in stock. The third item was delayed and is being shipped to me now.
15 octobre 2025
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the last package is on the way, please check it here:https://track.4px.com/#/result/0/4PX3002107047237CN. If Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
Its shown 6-7 days delivery to Europe…
Its shown 6-7 days delivery to Europe its 9th day already and still no message its here
16 octobre 2025
Réponse de Sohimi
Hello,
Since the product you purchased is shipped from an overseas warehouse, it will take longer than the German warehouse to ship. We have checked and the package is on the way. Please check it here: https://www.yuntrack.com/parcelTracking?id=YT2528900703605576 We hope you can wait patiently. Thank you for your support.
I purchased a toy named Markle it was…
I purchased a toy named Markle it was defective and would not work properly
. I contacted you for how to return for credit to my credit card. It drug on for weeks and finally they came back a said I don’t have to return item they will send me another toy. That’s great to hear after I waited so long and thought I got scammed so I bought another toy from someone else. No going thru PayPal to get my refund. Thanks Mike Morton
7 octobre 2025
Réponse de Sohimi
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Sohimi is simply the best in this…
Sohimi is simply the best in this sultry league. This is where you need to be the number 1. Every single item they have in stock causes an explosion to their customers including me. I always try to make people try these top of the line sex toys. I give them for threm to enjoy a private magnificient secret rendezvous with a toy that will let them experience that extra that hides inside of each and every one of us. You bet I tried other sex toy names but when I found Sohimi I knew I had found all in one: the quality, the tempo, the sensual touch, price, and the most important: the explosion within yourself. Whenever Sohimi realeses a new toy I make sure I test it, or someone I know. Don’t need to browse somewhere else. This is the place that will guarantee you the time of your life. Be careful, you’ll be back for more. I always do. Let me be clear, I don’t work for Sohimi though I have very good ideas that will bring people who love each together. I just express myself in a way they deserve it. Keep it up!
29 septembre 2025
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Still have not received my order!!!
11 octobre 2025
Réponse de Sohimi
Thank you so much for taking the time to review us..
We are sorry to hear that you have not received the product. We will check the logistics information for you immediately. According to the logistics information, the package was delivered yesterday, please check it here:https://track.4px.com/#/result/0/4PX3002092993021CN. Hope you can enjoy it. Thank you for your support. If you have any questions, please contact our customer service team: they will offer you full after-sale service. Thank you for your support.
If I could give 0 stars I would
If I could give 0 stars I would. Customer service is beyond terrible. You can’t get through on the phone and they are very slow to respond to emails. After 3 weeks I tried cancel order and they didn’t respond until after I went through my credit card company. All the sudden they are now responding. Buy from them at your own risk
18 septembre 2025
Avis spontané
Réponse de Sohimi
Hello,
According to our communication, due to logistics delays and our previous week-long holiday, your order was not processed promptly. However, we have made it clear that a refund will be issued. We hope you understand this inconvenience and thank you for your support.
Обслужването е на много добро ниво.
28 septembre 2025
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with our products and service.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Réponse de Sohimi
Hello,
Thank you so much for taking the time to review us..
We are sorry that the product did not satisfy you. In order to better serve our customers, we promise that if the product has quality problems within 6 month after sale, we will give you a full refund or reissue you a new product.
We are sorry to bring you not good experience. Please feel free to contact our after-sales team, they will serve you wholeheartedly. Thank you for your support.
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