Solar Staff Avis 

82
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

They helped us organize payments to freelancers from different countries without all the paperwork. It's quick and convenient. If you work with remote teams regularly, it really saves time

Noté 2 sur 5 étoiles

It would be more helpful if there were a way to directly withdraw our funds paid in USD, to some USD channel instead of Wise-Euro being the only option. We lose a lot to Solar Staff's conversion rat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I use Solarstaff for my freelancing work and I´m so super satisfied with the app. The service is outstanding. They react immediately (and yes, it´s real people, not an AI chat assistant). I had a litt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been using Solar Staff as a freelancer for about half a year, and I love the quality of their customer support. This is actually the reason why I’m writing this review. One of my clients, a US en... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de comptabilité
  2. Consultant en ressources humaines
  3. Service de paiement

Écrit par l'entreprise

We assist companies and contractors in working together legally and efficiently, making international freelancing a local, barrier-free job. As a company, you will receive: A solution to work with contractors from many countries. KYC verification for your contractors. Automatic generation of contracts, invoices, and reports for each transaction with your contractors. API integration for streamlined payment and task management processes. IP rights transfer. Escrow features. Profound customer support


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

82 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(82)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Хороший сервис

Удобно: хорошее отображение этапов работы, оперативные консультации, вывод средств с выбором валюты.

10 février 2023
Avis spontané
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Réponse de Solar Staff

Much appreciate your feedback, Andrew!

Noté 3 sur 5 étoiles

It is not at all convenient to transfer…

It is not at all convenient to transfer money out. There are only two options: the card and Webmoney, which has been dead for a very long time. We need new methods. There are Payeer, Payoneer, Advanced Cach, Binance and many others. But there are no options here and that is very unfortunate. Uncomfortable. It's time to evolve but nothing has changed for many years.

30 mars 2022
Avis spontané
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Réponse de Solar Staff

Ruslan! Thank you for your honest feedback. We definitely have a lack of withdrawal options, and we are working on it. Maybe you tell us what method do you find most important?

Noté 2 sur 5 étoiles

More considerate to US users stuck using USD. The banks in the US don't use IBAN, and the ones using it charge an expensive fee because it's working with Euro banks.

It would be more helpful if there were a way to directly withdraw our funds paid in USD, to some USD channel instead of Wise-Euro being the only option. We lose a lot to Solar Staff's conversion rate this way.

This could be due to language barrier, but the team's customer service can sometimes be passive aggressive in their responses, while offering invalid feedbacks. It has not been pleasant trying to work out the USD or bank transfer issues with them.

30 mars 2023
Avis spontané
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Réponse de Solar Staff

Dear Wun Yin Wong.

Thank you for taking the time to share your feedback regarding your experience with our services. We apologize for any inconvenience you have faced with the withdrawal process and our customer service.

We will address this with our team and ensure that we provide more professional and helpful assistance in the future.

Noté 5 sur 5 étoiles

Communicative and Reliable

Everyone I have communicated with at Solar Staff has been professional and friendly. Whenever there have been issues, they have worked with me to resolve them, and generally, they are proactive about ensuring that things are working as-expected. Service has only improved my client began using their services.

16 novembre 2022
Avis spontané
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Réponse de Solar Staff

Thank you a lot for your feedback!

Noté 4 sur 5 étoiles

Good, but can be better

Support has always worked great. But it is worth working on personal data, I have encountered problems in changing the country and legal data

12 novembre 2022
Avis spontané
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Réponse de Solar Staff

Hi Daniil! Thank you for your feedback.
Can you please, contact our support and share details? You will help us to become better.

Noté 5 sur 5 étoiles

Nice and fast service

Nice and fast service. The money comes at a normal rate, without delays.
During the whole time (9 months) there was one problem, which was solved quickly enough.

10 novembre 2022
Avis spontané
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Réponse de Solar Staff

Glad we met your expectations

Noté 5 sur 5 étoiles

Очень довольна

Очень довольна! Я из Азербайджана, не видела еще ограничений по выводу, даже не верифицировалась. Очень быстро переводит. Все отлично, ребята! Спасибо!))

10 novembre 2022
Avis spontané
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Réponse de Solar Staff

Thanks! Verification is a great thing, though. If you will need help, our support is ready to help :)

Noté 5 sur 5 étoiles

Very happy with this platform

Very happy with this platform. Everything is implemented quite conveniently. Prompt withdrawal of money to the card. Timely submission of reports. Acceptable commission.

9 novembre 2022
Avis spontané
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Réponse de Solar Staff

Thanks for your feedback, Andrey!

Noté 5 sur 5 étoiles

Fast and trust methode for get salary

Fast and trust methode for get salary.

It's important for me, because i am from Russia and finded new home in Serbia. I love my job and solar staff.

But i dreamed about more way for withdraw money

1 septembre 2022
Avis spontané
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Réponse de Solar Staff

Thank you, Dmitriy! We are already working on new ways to withdraw money.

Noté 5 sur 5 étoiles

Really good service

Really good service. There´s always a fast reply when you have any questions.

2 février 2022
Avis spontané
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Réponse de Solar Staff

Happy that you like our support!

Noté 5 sur 5 étoiles

Fast payouts and simple interface

Fast payouts and simple interface. Thank you!
Would be great to have possibility to enter result currency in converting transfer. For example I have 100 eur, and I want to send exactly 50 usd. Now I have to try enter right amount in eur and adjust it to get exactly 50 usd

25 octobre 2022
Avis spontané
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Réponse de Solar Staff

Thanks for the feedback, Daria! We will discuss this with our team.

Noté 5 sur 5 étoiles

Easy and quick

Solar Staff is very easy to set up and use. Also trust wordy. I have been using solar staff more than a year and Im very happy.

31 octobre 2022
Avis spontané
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Réponse de Solar Staff

Özgen, thank you!

Noté 3 sur 5 étoiles

Withdrawal options

In general, SolarStaff is OK, but I would like to see other withdrawal options. In my opinion, it will be great if you add cryptocurrency as an option for withdrawal.

9 novembre 2022
Avis spontané
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Réponse de Solar Staff

Hi Pavel! Thanks for your feedback. We are already working on new withdrawing options.

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