I would like to commend Alex Reed on the brilliant job in helping us connect our solar inverter to the internet. He was extremely patient with me as I'm not tech savvy. He was polite and respectful.... Voir plus
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Lisez les avis des autres
We had the heat pump installed a few months ago. We researched heat pumps thoroughly before proceeding. The guys did a great job installing the unit. They arrived on time, were organised and knew what... Voir plus
Technician came and checked my inverter fault- cost about $320 and was nice guy but broke 10 roof tiles - if I did not have spares my ceiling would be wet and falling down.the company don’t seem to ca... Voir plus
L'entreprise a répondu
Mark and Mick were extremely helpful in providing advice about which system would be best for our property. All of our questions were answered, both on site and over the phone. The install happened ve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Solargain is a well-known solar expert. We are one of Australia's largest integrated solar power and solar hot water businesses. Solargain is a premium supplier of solar products. We are a highly experienced team, with over 190 staff members nationally in 23 locations. Solargain has been around for over 20 years, and has been doing solar PV since the first systems were installed in Australia. We’ve installed more than 88,000 systems in this time and been one of the only solar PV companies that has been around for every rebate, every boom and every fall. We’re very proud of this, as it’s proof of our commitment, reward for our customers and something very few organisations have achieved. Solar PV is a long-term investment, and we truly understand this. We promise to provide the highest quality components, advice from the most experienced consultants and the best ongoing support in the industry.
Coordonnées de contact
10 Milly Ct, 6090, Malaga, Australie
- 1300739355
- sg.info@solargain.om.au
- solargain.com.au
4,4
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Our install was a large home system of 56 panels
Our install was a large home system. The company started the installation on the day it was due and finished on time. The installers were very professional, they took the time to explain what they were doing and what the install entailed. They also explained in layman's terms, how the system worked and what to look for when monitoring the system. I am also pleased that Solargain upgraded the system with new design panels at no charge. The system has been operating for about 3 months with no issues. They also worked with our power company to get the rebate started. Just a complete package from start to finish.
11 avril 2021
Réponse de Solargain
Hi Len. We're glad to hear that you had such a positive experience with our team from start to finish, and that you're enjoying your new PV system. If you ever need any assistance with your system, you can reach us on 1300 73 93 55. Kind regards, Solargain.
First rate in all areas
From system sizing to quotation to installation to resolving so e initial high voltage issues, Solargain is first rate. Highly recommend them.
11 avril 2021
Réponse de Solargain
Hi Warwick. Thank you very much for your glowing feedback, we're glad to hear you're happy with our team. If you ever need any assistance with your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.
Great work thank you
8 avril 2021
Réponse de Solargain
Hi Alex and Megan. We're glad to hear you had a great experience with our team, thank you for leaving us your review. If you ever need any assistance with your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.
We used Solargain and the install crew…
We used Solargain and the install crew was very efficient and polite, the job only took a few hours and they did a great job cleaning up any residual rubbish.
The electrician explained how the system worked and then the Solargain team advised of a login for the App to monitor the system.
We used Solargain as they are a local company and we can just drop in and have a chat if we have any future questions.
Great service.
7 avril 2021
Réponse de Solargain
Hi Malcolm. We're glad to hear your experience with your install and your system was so positive, thank you for taking the time to leave us your review. If you ever have any more questions, feel free to drop in or call us on 1300 73 93 55. Kind regards, Solargain.
Réponse de Solargain
Hi Robert. We're glad to hear your experience with us was a good one. If you have any questions about your system you can reach us on 1300 73 93 55. Kind regards, Solargain.
From sales
From sales, installation and after sales service, the team was helpful during the whole process.
4 avril 2021
Réponse de Solargain
Hi Tim. We're happy to hear you had such a good experience with the whole team, it means the world to us to hear that. If you ever have any questions or need assistance with your system, we're always available on 1300 73 93 55. Kind regards, Solargain.
Réponse de Solargain
Hi Gary. That's great to hear! Thank you for taking the time to leave us your review. If you ever need assistance with the system you can reach us on 1300 73 93 55. Kind regards, Solargain.
I felt everyone gave honest answers to all my enquires.
I felt everyone gave honest answers to any requires that I put forward and I am happy with the results that are coming from the running of the solar system and the savings in our electricity bill.
23 mars 2021
Réponse de Solargain
Hi Mark and Julie. It's great to hear that you're already seeing the results of your solar in your energy bill, thank you for taking the time to leave us your review. If you ever need any assistance with your system, we'd be glad to help, you can reach us on 1300 73 93 55. Kind regards, Solargain.
Product is good.
Product is good.
Service needs to be better.
An with a mobile app that works would be good.
23 mars 2021
Réponse de Solargain
Hi Dean. Thank you for taking the time to leave us your 4-star review, great to hear you're enjoying the product. If you need any assistance with the app please don't hesitate to give us a call on 1300 73 93 55. Kind regards, Solargain.
Great company to deal with…
Great company to deal with from initial call to quote right up until installation which was performed with expertise and professionalism. Would recommend this company to anyone
22 mars 2021
Avis spontané
Réponse de Solargain
Hi Kevin. Great to hear you had such a good experience with our team. Thank you for taking the time to leave us your review, we really appreciate it. If you ever need any assistance with your system you can get in touch with us on 1300 73 93 55. Kind regards, Solargain.
Polite and efficient
Solargain kept helpful contact as well as responding to my questions.
My tenants reported that the installers were polite and efficient.
17 mars 2021
Avis spontané
Réponse de Solargain
Hi. We're glad to hear that you and your tenants had a good experience with the installers and the rest of the team. If you ever have any questions we can always be reached on 1300 73 93 55. Kind regards, Solargain.
Réponse de Solargain
Hi Emilio. Thank you for taking the time to leave us your review, we really appreciate your recommendation. If you ever need any assistance with your system please don't hesitate to contact us on 1300 73 93 55. Kind regards, Solargain.
So far the system you installed is…
So far the system you installed is living up to expectations and the fault detected in the hot water timer was fixed efficiently and in a timely manner.
Your installers and representatives were courteous, polite and helpful
15 mars 2021
Réponse de Solargain
Hi Grant and Lorraine. We're glad to hear that you're enjoying your system so far and that our team were able to assist you well. If you ever need assistance with your system, please don't hesitate to get in contact with us on 1300 73 93 55. Kind regards, Solargain.
Professional team for installation
Professional team for installation, good communication.
14 mars 2021
Réponse de Solargain
Hi Wing. Thank you for taking the time to leave us your review, it's good to hear that you had a pleasant experience with our installation team. If you ever need any assistance with your system, you can always reach us on 1300 73 93 55. Kind regards, Solargain.
“Solar gain best in the Game”
The service we received at solar gain was fantastic from the time of enquiry
to the finished installation. The whole process was explained so we could understand the process , options given as to price and size of system . An overall easy and satisfactory process.
Our system has been operating now for three months .The solar output has been fantastic, selling on up to sometimes 40 kw on a good ,clear day,better than expected from a 6 kw 20 panel system.
The service from Matt and Jeremy, the installation, price, advice, quality have all been 10/10. Go no where else if you want a great no hassle system.
Solar gain best in the game should be their motto.
Geoff & Wendy Eagle Point
11 mars 2021
We found solargain very knowledgeable…
We found solargain very knowledgeable and professional, the installers turned up on time and got the job done, We would highly recommend solargain for any of your energy needs.
11 mars 2021
Réponse de Solargain
Hi John and Jocelyn. We're glad to hear that you had a good experience with our team, thank you for taking the time to leave us your recommendation, we really appreciate it. If you ever need assistance with your system, you can reach us on 1300 73 93 55. Kind regards, Solargain.
I have used Solargain in the past and…
I have used Solargain in the past and again this time to upgrade my solar PV. I have always found them to be professional and efficient. My latest upgrade went extremely smooth and the technicians worked tirelessly all day to perform the work. I would have no hesitation in recommending Solargain for PV or hot water installations.
9 mars 2021
Avis spontané
Thank you Solargain
Friendly and helpful sales staff.
Office staff were helpful and curteous.
Installation team were professional and on point.
Questions/concerns were all addressed timely and well.
Am more than happy with the end result with the system delivering well above expectation.
My only major gripe was booking the installation itself.
I found this process incredibly frustrating; forced to reschedule on 3 occasions, further compounded by delays in communications given time differences between east/west coast.
Bar the above, was a great experience.
Thank you Solargain!
9 mars 2021
Réponse de Solargain
Hi Jason. We're glad to hear that overall your experience with us was very positive, we do apologise for the issues with scheduling, but are glad to hear things were settled and you are now enjoying your system. If you ever have any questions you can reach us on 1300 73 93 55. Kind regards, Solargain.
We purchased Solargain panels via Ikea
We purchased Solargain panels via Ikea. The whole process was very easy. Solargain were prompt and efficient with their installation. Work was done neatly and carefully and the system is working well
8 mars 2021
Réponse de Solargain
Hi Ross and Thomas. We're glad to hear you found the whole process easy and that your system is working great. Thank you for taking the time to leave us your review, if you ever need assistance with your system, you can reach us on 1300 73 93 55. Kind regards, Solargain.
The whole experience was excellent from…
The whole experience was excellent from the first phone call to the final installation .
8 mars 2021
Réponse de Solargain
Hi John. We love to hear from happy customers so thank you for taking the time to leave us your review, we really appreciate it. If you ever need assistance with your system, you can reach us on 1300 73 93 55. Kind regards, Solargain.
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