Great customer service! I was notified when the product I was looking for was back in stock, and within 24 hours of ordering it had arrived at my door! I have been using my Silence Air Purifier for y... Voir plus
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I ordered Hepa filters online for my Meaco Arete 12L dehumidifier. Kyle of Solenco then gave me a call to ask which model I have, as my oder was for an older model. They immediately cancelled my inc... Voir plus
I have allergies and chemical sensitivity, so I live with closed doors and windows (and of course no fragrances and other chemicals inside my home!) I have used Solenco air purifiers in my home for ye... Voir plus
The Meaco 260C Fan is the absolute best little cooling companion. I use it EVERY SINGLE DAY. The battery life is excellent, its so lightweight and easy to move room to room.
À propos de l'entreprise
Écrit par l'entreprise
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Coordonnées de contact
Afrique du Sud
- solencostore.com
4,8
Excellent
662 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Delivered in a day to George!Works like…
Delivered in a day to George!Works like a bomb
9 février 2026
Perfect service
Perfect service. Absolutely no issues. 100% trustworthy and efficient.
4 février 2026
This is what customer service should look and feel like
Quick and seamless process with regular communication status updates on delivery.
3 février 2026
Fast delivery
2 février 2026
Solenco 5L Low Energy Dehumidifier
I bought the Solenco 5L Low Energy Dehumidifier for my husband after a particularly rainy season turned his office into something between a sauna and a swamp. It got so humid that even important documents started feeling a bit soft and suspiciously damp.
Fast-forward to now: the office is dry, comfortable, and my husband is thrilled. In fact, he’s so confident in the dehumidifier’s abilities that he’s taken things a step further — there is now biltong happily living in his office. No mould, no moisture, just perfectly dry air and snacks. Safe to say, the Solenco is doing an excellent job. Great performance, low energy use, and husband-approved (and biltong-tested). Highly recommended!
20 janvier 2026
Every thing was 100% except it was not…
Every thing was 100% except it was not delivered on the same date that yoe promised.
29 janvier 2026
Speedy delivery of order
I ordered replacement filters for my 25l dehumidifier from the Greenbushes plant on 28 Jan and they arrived in Cape Town on 29 Jan! Can't ask for better service than that.
28 janvier 2026
I was kept informed and delivery within…
I was kept informed and delivery within 3 days
15 janvier 2026
Highly Recommended
Responsive, knowledgeable, helpful - a great customer service experience. Reasonable price and fast, free delivery. 5* highly recommended!!
19 janvier 2026
Good communication but just too many…
Good communication but just too many emails one to confirm the order one for delivery out notice and one for receipt is sufficient. think I received about 9 emails. The 10% discount offered made me cancell my order with yuppy chef but if i didn't see that email you would have lost a sale. maybe best to offer lower pricing from the start or signup discount.
15 janvier 2026
Réponse de Solenco
Hi there, thanks so much for the feedback, we really appreciate it.
You’re totally right, that’s a lot of emails. Some of them are automatic updates so customers know exactly what’s happening with their order, but we agree it shouldn’t feel overwhelming and we’re actively working on simplifying this.
Thanks as well for the note on pricing and discounts, that’s really helpful insight, and we’ll definitely take it on board as we refine how we run our offers.
We’re glad you chose us in the end, and thanks again for helping us improve
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