Solstice Sunglasses Avis 

470
TrustScore 3 sur 5

3,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The sunglasses are beautiful well designed sturdy reasonably priced with the discount and very efficient looked forever for a replacement pair so happy I finally found your site. I just ordered anothe... Voir plus

Noté 1 sur 5 étoiles

Good pricing but absolutely the slowest fulfillment i have ever experienced. Has taken over two weeks to ship an "in stock" single pair of sunglasses. Still not here. Have witten to customer service m... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Got a pair of glasses on a sale as a birthday present. Took them a week to refund me! No explanation no compensation. Just a big middle finger and an inevitable-late gift. I would suggest NO ONE or... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am very happy with the actual sunglasses I received from Solstice Sunglasses. The product is 100% authentic and the quality is exactly what I wanted. However, the buying experience was deeply frustr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lunettes de soleil
  2. Magasin de vêtements
  3. Boutique d'accessoires de mode

Informations provenant de diverses sources externes

Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

470 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(470)

464 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Glasses taking forever to come no…

Glasses taking forever to come no tracking number

30 août 2026
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

We’re sorry for the delay and understand your concern about not having received tracking information yet. Your order is scheduled to ship today, and tracking information will be provided once it has shipped. We appreciate your patience and understanding.

Noté 5 sur 5 étoiles
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

We're so happy to hear you found our selection and prices to your liking, and that your search was easy! Thank you for sharing your positive feedback with us.

Noté 5 sur 5 étoiles

My new sunglasses arrived on time

My new sunglasses arrived on time and, of course, were the correct product. The online purchasing process was quick and easy.

5 septembre 2026
Avis spontané
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

We're so glad to hear your new sunglasses arrived promptly and were exactly what you expected! We appreciate your positive feedback on our easy online purchasing process.

Noté 4 sur 5 étoiles

Detroit

Fast and easy love the color of the eyewear hope the delivery service is fast so far so good and thank you

12 septembre 2026
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

We're so happy you love the eyewear's color and found the process easy! We appreciate your kind words and look forward to your continued satisfaction.

Noté 2 sur 5 étoiles
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

HI,

We’re sorry to hear that you haven’t received your order yet. We understand how frustrating it can be to wait longer than expected. We’re working to get your order shipped as soon as possible and are always working to improve our processing and shipping times. We appreciate your patience.

Noté 2 sur 5 étoiles

You asked me to signup for mailing list…

You asked me to signup for mailing list for a discount and plant let me apply it

12 septembre 2026
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

We’re sorry for the confusion regarding the discount. Our promotional discount codes apply to eligible full-price items and cannot be combined with items that are already discounted or on sale. We appreciate your feedback and hope this helps clarify our discount policy.

Noté 1 sur 5 étoiles

The sunglasses I ordered look like they…

The sunglasses I ordered look like they were used. It has scratches all over it and I’m not very happy about it.

29 août 2026
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

We’re sorry to hear about your experience. We want to assure you that all of our sunglasses are 100% authentic and are not sold as used or previously worn. We take the condition and authenticity of our products seriously and appreciate you sharing your feedback.

Noté 5 sur 5 étoiles

Easy and smooth

Easy and smooth, great product, great price.

11 septembre 2026
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

We are so glad to hear you found our product easy and smooth to use, and that you appreciated the great price. We truly value your positive feedback!

Noté 5 sur 5 étoiles

The glasses I got came in so fast

The glasses I got came in so fast. Loved my experience.

28 août 2026
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

We are so happy to hear that your glasses arrived quickly and that you loved your experience. We truly appreciate your positive feedback!

Noté 5 sur 5 étoiles

great prices and easy to order and availability.

great prices and easy to order and availability.

11 septembre 2026
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

We are so glad to hear you found our prices great and the ordering process easy with good availability. Thank you for your positive feedback!

Noté 1 sur 5 étoiles

Don’t buy

Scam don’t buy

28 août 2026
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

Thank you for sharing your feedback. We’re sorry to hear about your experience. Your order includes custom lenses, which typically require 10–14 business days to process. Your order is still within this timeframe, and we are currently preparing it in our lab and completing the necessary work.

Once your order ships, you will receive a shipping confirmation email with the tracking information. We appreciate your patience while we complete your order.

Noté 5 sur 5 étoiles

My experience was great

My experience was great

11 septembre 2026
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

Thank you so much for your wonderful feedback! We’re glad to hear you had a great experience with Solstice. We truly appreciate your support and hope to assist you again in the future!

Noté 1 sur 5 étoiles

You have my money and I don’t even have…

You have my money and I don’t even have a tracking number. No one is answering emails and the phone number listed online for the New York store doesn’t work. This is your last chance to provide me with a tracking number for the glasses that you have already taken the money for. Today is 09/10/2026. You have until Monday 09/14/2026 to mail my purchase and provide me with a tracking number or I will report you to the police for stealing and the BBC for poor business practices.

4 septembre 2026
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

Thank you for sharing your feedback. We checked your order and confirmed that one of our representatives responded to your inquiry on the same day you reached out. Please check your spam or junk folder, as the response may have been filtered there.

Your order is still within the stated 10–14 business day processing timeframe, and we are actively working on it. Once it ships, you will receive a shipping confirmation with your tracking information.

Noté 5 sur 5 étoiles

Great OverAll Experience

Great Selection, Great Ease Of Site, Great Pricing,...Will Definitely Come Back For More.

27 août 2026
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

HI,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our selection, easy-to-use website, and pricing. We truly appreciate your support and look forward to serving you again in the future!

Noté 1 sur 5 étoiles

After ordering the glasses I found them…

After ordering the glasses I found them on sale for $354 on another site. Not too happy about that. I will be canceling my order

9 septembre 2026
Avis spontané
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

Thank you for sharing your feedback. We understand your concern regarding the price difference. We do offer price matching on eligible eyewear purchases, so please reach out to our Customer Support team at customersupport@solsticesunglasses.com before canceling your order. We’d be happy to review the price and see if we can assist.

Noté 5 sur 5 étoiles

Very affordable and shipping was fast

Very affordable and shipping was fast

27 août 2026
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

Thank you for your kind feedback! We’re glad to hear you found our prices affordable and that your order arrived quickly. We truly appreciate your support.

Noté 1 sur 5 étoiles

I ordered a frame from your website and…nothing.

I ordered a frame from your website and received an email stating that it would be delivered within 10 to 14 day. I waited 15 days before sending an email asking for information as to when they would be shipped. I did not receive a reply. 5 days later, another email. Again, no response. Canceled order.

18 août 2026
Avis spontané
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

Thank you for sharing your feedback. We’re sorry to hear about the communication issues you experienced. We understand how frustrating it can be to wait for an update and not receive a response when you reach out.

We’re continually working to improve our communication and response times. We appreciate you bringing this to our attention and hope we have the opportunity to provide you with a better experience in the future.

Noté 1 sur 5 étoiles

Takes forever to just simply ship out…

Takes forever to just simply ship out and I emailed 3 times and none of the messages I got back were helpful they just said the same thing

1 septembre 2026
Logo de Solstice Sunglasses

Réponse de Solstice Sunglasses

Hi,

Thank you for sharing your feedback. We understand your frustration with the processing time and the lack of helpful updates when you reached out. We’re always working to improve both our processing times and communication so that customers receive clearer and more timely information.

We appreciate you taking the time to share your experience, and we hope to provide you with a better experience in the future.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus