Solstice Sunglasses Avis 

476
TrustScore 3 sur 5

3,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The sunglasses are beautiful well designed sturdy reasonably priced with the discount and very efficient looked forever for a replacement pair so happy I finally found your site. I just ordered anothe... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Good pricing but absolutely the slowest fulfillment i have ever experienced. Has taken over two weeks to ship an "in stock" single pair of sunglasses. Still not here. Have witten to customer service m... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

It's ridiculous that I ordered these sunglasses over 2 weeks ago and they haven't even been shipped yet. I find it interesting that you're reaching out for my review without even sending them to me.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am very happy with the actual sunglasses I received from Solstice Sunglasses. The product is 100% authentic and the quality is exactly what I wanted. However, the buying experience was deeply frustr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lunettes de soleil
  2. Magasin de vêtements
  3. Boutique d'accessoires de mode

Informations provenant de diverses sources externes

Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

476 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,1

Tous les avis

(476)

472 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

DON'T ORDER IF YOU NEED QUICKLY !

On one hand, it's a little premature of me to write this; on the other hand, I'm not happy with this company so far. I placed an order for sunglasses on July 30th. I am writing this on August 12. I STILL do not have my sunglasses, and when I check my order on their website, it STILL only says: "We're preparing these items for shipping."
That's ridiculous.
So pretty much 2 weeks after I placed my order, my sunglasses STILL have not even been shipped out.

I'll give them 2 more weeks, and then I'm doing a chargeback with my CC.

EDITED TO ADD:
I see that Solstice Sunglasses responded. Yet it's the SAME cookie-cutter response they pretty much write to everyone. Oh, and 3 days later.....order still says, We're preparing these items for shipping"
SUCH a joke. SO obviously they DO NOT have these items in stock and just get them from the manufacturer

30 juillet 2026
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Réponse de Solstice Sunglasses

Hi,

Thank you for sharing your feedback. We completely understand your frustration and appreciate your patience. The frame you purchased is sourced directly from the manufacturer, and these orders typically have a 10–14 business day processing timeframe before they ship. Your order is still within that timeframe, and we expect it to ship within the next few days.

We are actively monitoring your order and will continue to keep an eye on its progress. We sincerely apologize for the inconvenience and appreciate your understanding.

Noté 5 sur 5 étoiles

best site ever

This is already my second order with Solstice, and honestly, my experience just keeps getting better with every order. I absolutely love everything about them! The quality, service, and overall experience have been amazing, and I’m always so excited to place my next order. Definitely a customer for life!

11 août 2026
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Réponse de Solstice Sunglasses

Hi,

We’re glad to hear you’ve had such a positive experience with your second order! It’s great to know that you’ve been happy with the quality and service. We’re always working to improve and make each customer experience better. We can’t wait to be part of your next order!

Noté 3 sur 5 étoiles

I received a pair of beautiful Ralph…

I received a pair of beautiful Ralph Lauren sunglasses that I requested. unfortunately they do not fit. I am hoping I may return and obtain an RMA request number to reorder. Kindness, Perri Williams

11 août 2026
Avis spontané
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Réponse de Solstice Sunglasses

Hi Perri,

Thank you for your kind words about the Ralph Lauren sunglasses! We’re sorry to hear that the fit wasn’t quite right.

We’ve already sent you a link with instructions to initiate your return. If you didn’t receive the email or are having trouble accessing the return link, please let us know and we’ll be happy to assist you.

We look forward to helping you with your return!

Noté 5 sur 5 étoiles

Great price and quality but expect delays with shipments.

UPD: Shipment received Aug 17, top quality sunglasses. Only issue is the waiting time. But because the price, 5/5 stars.

*First order was ok, made a second one #114980 Jul 24. Now aug 10 - nothing happened. Had a phone conversation with the support in the beginning of month and they said its all ok and they need several days more to complete the order. Unstatisfied.*

6 juillet 2026
Avis spontané
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Réponse de Solstice Sunglasses

Hi,

We’re sorry to hear about the delay with your second order, especially after having a positive experience with your first order. We completely understand your frustration and apologize that order #114980 has taken longer than expected.

We are prioritizing your order and doing everything we can to make sure it ships as soon as possible.

Thank you for your patience and for bringing this to our attention. We truly appreciate it!

Noté 4 sur 5 étoiles

YOU HAVE the glasses I wanted for my…

YOU HAVE the glasses I wanted for my girl at a alsome price.. Thank you.

9 août 2026
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Réponse de Solstice Sunglasses

Hi,

Thank you so much for your kind review! We’re thrilled you found the perfect pair for your girl at such a great price. We truly appreciate your support and hope she loves her new sunglasses! 😎

Noté 5 sur 5 étoiles

Ordering was super simple

Ordering was super simple, price awesome, I’ve been wearing arnettes for forty years, daily, tried other brands , costas, ray bans no comparison, couldn’t have made it any easier, you have a customer for life.

8 août 2026
Avis spontané
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Réponse de Solstice Sunglasses

Hi,

Wow—thank you for sharing this! It’s incredible to hear that you’ve been wearing Arnette for four decades and that you still feel they’re the best choice for you.

We’re so glad we could make your latest purchase quick, easy, and affordable.

Enjoy your new pair!

Noté 4 sur 5 étoiles

You shouldn't offer a welcome promo if…

You shouldn't offer a welcome promo if it's going to have restrictions. Other than this, the website worked well.

8 août 2026
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Réponse de Solstice Sunglasses

Hi,

Thank you for your feedback. We’re glad to hear you found our website easy to use, and we’re sorry for the frustration regarding the welcome promotion. We understand how important it is for promotional offers and their terms to be clear, and we appreciate you bringing this to our attention. We’ll take your feedback into consideration as we continue improving the customer experience.

Noté 1 sur 5 étoiles
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Réponse de Solstice Sunglasses

Hi,

We’re sorry for the delay with your order. We understand how frustrating it can be to wait, and we truly appreciate your patience. Our team is actively working on your order and doing our best to get it shipped to you as soon as possible.

Thank you for your understanding!

Noté 1 sur 5 étoiles

If I could give no stars I would

If I could give no stars I would, it’s been 2 weeks still haven’t received my order

25 juillet 2026
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Réponse de Solstice Sunglasses

Hi,

We’re truly sorry for the delay and completely understand your frustration. Two weeks without receiving your order is certainly not the experience we want for our customers.

Our team is working to get your order moving as quickly as possible. We sincerely appreciate your patience and apologize for the inconvenience.

Noté 5 sur 5 étoiles
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Réponse de Solstice Sunglasses

Hi,

We’re so glad you enjoyed our selection and found a great price. We’re always working to expand our selection and bring more great options to our customers. We truly appreciate your support.

Noté 1 sur 5 étoiles

Don’t have my order

24 juillet 2026
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Réponse de Solstice Sunglasses

Hi,

We’re sorry to hear you haven’t received your order yet. We had a slight delay with your order, and we sincerely apologize for the inconvenience. Our team is working to get it shipped to you as quickly as possible. Thank you for your patience and understanding!

Noté 4 sur 5 étoiles

Placed my order on July 10th

Placed my order on July 10th, it’s been 4 weeks now since and I still haven’t received my order. Sort of disappointed with how long it’s taking. The only good thing I can say is that customer support does respond back to me, so I am hoping to receive my order soon.
*UPDATE*
The glasses came in good condition, I did get custom transition lenses so I understand why it took longer than expected. But overall a good pair of sunglasses.

6 août 2026
Avis spontané
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Réponse de Solstice Sunglasses

Hi,

Thank you for sharing your feedback. We sincerely apologize for the extended wait and completely understand your disappointment with the delay.

We’re happy to hear that our customer support team has been responsive and helpful throughout the process. We also have good news — your order is scheduled to ship out today, and you’ll receive tracking information as soon as it has been shipped.

Thank you again for your patience and understanding. We truly appreciate it!

Noté 5 sur 5 étoiles

Excellent service

Excellent service

6 août 2026
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Réponse de Solstice Sunglasses

Hi,

Thank you for the wonderful feedback! We’re so glad you had a great experience with our team. We truly appreciate you choosing Solstice and hope you enjoy your new sunglasses!

Noté 1 sur 5 étoiles

The listing said 3-5 business days and…

The listing said 3-5 business days and it's been 14 and I still don't have a tracking number

24 juillet 2026
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Réponse de Solstice Sunglasses

Hi,

Thank you for sharing your feedback. We sincerely apologize for the slight delay with your order and understand your frustration with not receiving tracking information yet.

We appreciate your patience and want to assure you that your order is being processed. Once it ships, you will receive an email confirmation with your tracking details.

Thank you again for your understanding, and we appreciate the opportunity to complete your order.

Noté 5 sur 5 étoiles

Perfect fit

I couldn’t find these frames anywhere! So excited to be able to replace my fav glasses 🤓

6 août 2026
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Réponse de Solstice Sunglasses

Hi,

Thank you for your wonderful review! We’re so happy we could help you find your favorite frames again. We hope you enjoy your new glasses and appreciate you choosing Solstice Sunglasses!

Noté 1 sur 5 étoiles

I have not received my order it said 3…

I have not received my order it said 3 - 5 days

23 juillet 2026
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Réponse de Solstice Sunglasses

Hi,

Thank you for sharing your feedback. We’re sorry to hear that you have not received your order yet.

We understand the frustration, especially when expecting a 3–5 business day timeframe. We apologize for any delay and appreciate your patience while we work to get your order to you as soon as possible.

Thank you for choosing Solstice, and we hope you enjoy your new frames once they arrive.

Noté 5 sur 5 étoiles

responsive

great price, great model, responsive staff when I emailed a question.

5 août 2026
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Réponse de Solstice Sunglasses

Hi,

Thank you for the great review! We’re so happy to hear you’re pleased with the price, your new frames, and the support you received from our team. We truly appreciate your kind words and are glad we could help. Enjoy your new glasses!

Noté 5 sur 5 étoiles

Great service and great prices

Great service and great prices

22 juillet 2026
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Réponse de Solstice Sunglasses

Hi,

Thank you for your kind review! We’re thrilled to hear you had a great experience with our service and found our prices to be a great value. We truly appreciate your support and hope you enjoy your new eyewear!

Noté 5 sur 5 étoiles

Easy peasy

Went on line, had what I wanted and boom! Free shipping to boot!

5 août 2026
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Réponse de Solstice Sunglasses

Hi,

Thank you for your wonderful review! We're so glad you found exactly what you were looking for and that you were able to take advantage of our free shipping. We truly appreciate your support and hope you're enjoying your new sunglasses. We look forward to serving you again soon!

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