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Noté 1 sur 5 étoiles

Songbay is the name of the site, SoulFaze is a kind of brand name it appears. Imagine running a business through another business and giving yourself lots of stars as a cover up of bad practice. Any... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Songbay, you stated that you all do not engage in getting paid Royalties which is understandable. When I first paid for my Songbay subscription there was no fill-in information section in order to re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Full marks for Gary, his team and artists who brought together, from our raw demo, a great new high end production of 'Another Whisky Down' and one we're proud to put out as Country Blue. I look forwa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been super grateful for stumbling across Songbay since doing so back in August of 2013. Since then I have sold/licensed 50 songs to artists/music executives around the world. The fact that they... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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3,9

Bien

TrustScore 4 sur 5

49 avis

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A répondu à 100 % de ses avis négatifs

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3,9

Tous les avis

(49)

5 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Songbay is the name of the site and it is VERY Sketchy

Songbay is the name of the site, SoulFaze is a kind of brand name it appears. Imagine running a business through another business and giving yourself lots of stars as a cover up of bad practice. Anyway, Songbay advertising that lyric or song writers pay a subscription and upload music and words for music buyers to buy and use. It advertises over 100,000 music creators on its site and a marketplace for buyers and sellers. I made an internal request to know how many buyers there are/how many sales or songs, lyrics or copyrights were made between 2025-2026. I got a polite 'nothing to see here' message. I pushed further and got a very aggressive 'how dare you insult us, your account is deleted and banned' message. Basically, it appears to be a huge scam. The few people who do sell a song report on it (what a surprise) but nobody knows numbers, there is no clarity of information and the practice is clandestine in the extreme. Engage only with a heavy dose of cynicism and I would avoid totally.

In response to the reply I have received. Ironic that they discuss confidentiality when they are happy to identify a single person on this site. I did not ask for any confidential information, I asked for numbers, pure and simple. I asked because I wanted to know exactly what the rate of people being able to sell lyrics, songs and copyrights were. This is entirely reasonable when trying to use a service. I got in response a lot of jargon which said nothing. Let's be clear Songbay is happy to advertise how many people are creators but not how many sales people can make. I'd say this is worth questioning.

3 juillet 2026
Avis spontané
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Réponse de SongBay

Having only recently joined Songbay and with no prior relationship with us, the reviewer requested internal commercial and operational data, including buyer numbers, sales figures, copyright protection activity and other service statistics over specific date ranges.

Our policy is clear: Songbay does not disclose private internal business data, service metrics, user activity, buyer activity, copyright protection records or licensing-related information to individual users or third parties. This is made clear in our Terms and Conditions and is an important part of protecting our users, artists, buyers and the integrity of the service.

Songbay publishes selected public-facing updates, including recent sales news, at its own discretion, but we do not provide customised internal reports to individual users.

After we declined to provide the requested internal data, the individual made clear that they would treat our refusal as evidence of “misleading” and “immoral” conduct. We reject this approach entirely and will not be pressured into disclosing private internal business information to individual users or third parties.

Their claim that Songbay sent a “how dare you insult us, your account is deleted and banned” message is false. No such words were used.

The reviewer refused to accept our policy terms. That is, of course, their choice. In these circumstances, the account was closed, a full refund was arranged, and they were not charged for using the service. We wholeheartedly stand by that decision and will apply the same policy consistently in future.

Noté 5 sur 5 étoiles

Recommend Songbay!

Long-time follower and supporter of Songbay. I admire the support and collaboration from the excellent, experienced team at Songbay. Brilliant for musicians.

22 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I paid for a yearly subscription

Songbay, you stated that you all do not engage in getting paid Royalties which is understandable. When I first paid for my Songbay subscription there was no fill-in information section in order to receive payment for song sales through PayPal,
I never seen it. I did in fact send an email regarding the matter and my email went unanswered. However, I thank you for my refund.

7 mai 2026
Avis spontané
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Réponse de SongBay

Thank you for your updated review.

Regarding your statement:
“a White Songwriter gets featured just for junk. And I know I'm a good darn songwriter.”

Songbay is an international marketplace featuring artists, lyricists, composers, and songwriters from many different countries, cultures, and backgrounds worldwide. Content visibility on the platform is determined by genre, quality, upload timing, activity, and site updates — not colour.

As regards the image issue you mentioned, this appears to relate to a temporary display or caching issue. Browser caching, session conflicts, server migration updates, or navigation errors can occasionally cause thumbnails or profile elements to display incorrectly. This does not indicate account compromise, fraudulent activity, or scams of any kind.

References to external “scam detector” websites should also be viewed in context, as many are automated reputation-scoring sites generate algorithmic ratings without direct knowledge of the day-to-day operation of the company.

In light of the concerns raised, the subscription payment was refunded and the account was closed.

Noté 5 sur 5 étoiles

Full marks for Gary

Full marks for Gary, his team and artists who brought together, from our raw demo, a great new high end production of 'Another Whisky Down' and one we're proud to put out as Country Blue. I look forward to collaborating again, with several more songs waiting in the wings.

18 avril 2026
Avis spontané
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Réponse de SongBay

Thanks for the kind words Anthony- it was an absolute pleasure working on the song for you-we look forward to many more! :)

Noté 1 sur 5 étoiles

Rubbish

Have just signed up to this site, cannot do anything, uploading is a joke, including profile picture, try to contact them via their "contact us" page, an even bigger joke, type in any problem and it can't find any of them. They don't even have a cancellation page, so, if you do read these reviews, get back to me via my email as I want to cance my subscription.

29 juin 2025
Avis spontané
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Réponse de SongBay

Hörmətli cənab Lenqdon,

Rəyiniz üçün təşəkkür edirik. Bununla belə, şərhinizdə başqalarını yanıltmaq və həm şirkətimizin, həm də platformamıza etibar edən minlərlə sənətçinin reputasiyasına ədalətsiz şəkildə xələl gətirmək riski daşıyan ciddi faktiki qeyri-dəqiqliklər olduğu üçün biz açıq və açıq cavab verməliyik.

Rəyiniz aşağıdakı əsaslara görə böhtan xarakterlidir:
1. Siz heç bir ləğv variantının olmadığını iddia edirsiniz — bu yanlışdır. Heç bir əlaqə yoxdur — ləğvetmə linki istifadəçi panelində "Hesab bölməsində" aydın şəkildə mövcuddur.
2. Dəstək sorğunuza cavab vermədiyimizi bildirirsiniz — bu yanlışdır.
3. Bazar günü axşam tam geri qaytarılması və hesabın bağlanması da daxil olmaqla ətraflı, peşəkar, nəzakətli cavab almağınıza baxmayaraq, Siz bizi zəif xidmətdə ittiham edirsiniz.
4. Sizin “zibil” və “zarafat” şərhləriniz – heç bir sübutla dəstəklənməyən böhtan xarakterli təhqirlərdir.
5. Siz bizim platformamızın işləmədiyini nəzərdə tutursunuz, lakin siz onun xüsusiyyətlərindən heç vaxt istifadə etməmisiniz və ya təcrübəniz olmayıb.



Thank you for your review. However, we must respond clearly and publicly, as your comment contains serious factual inaccuracies that risk misleading others and unfairly damaging the reputation of both our company and the thousands of artists who rely on our platform.

Your review is defamatory on the following grounds:

1. You claim there is no cancellation option — this is false. There are no tie-ins— the cancellation link is clearly available in the 'Account section' of the user dashboard.

2. You state that we did not respond to your support request — this is false. we responded to you within two ours on a Sunday evening, outside of our normal working office hours.

3. You accuse us of poor service — despite receiving a detailed, professional, courteous reply on a Sunday evening, including a full refund and account closure.

4. You comments of "rubbish" and “a joke” — are defamatory insults unsupported by any evidence.

5. You imply our platform does not function — yet you never used, nor had any experience of its features.

All your remarks are untrue.

The only communication we received from you was discourteous and vague. You gave no detail of your issue beyond:

“What a joke of a so-called company. Only joined today hoping for some joy, but the site won't let me do anything.”

This was followed shortly after by a one-word insult: “Cowboys.”

Even so, we took your message seriously, responded promptly and respectfully, ensured your membership was terminated, and refunded your payment in full.

While we welcome genuine feedback, Trustpilot exists to reflect honest user experience, not to host inaccurate or slanderous remarks.

We also note that your Trustpilot review history includes many similarly negative comments, often using the same dismissive language.



Noté 5 sur 5 étoiles

A good place to display and track your songs

Easy to post lyrics for sale, and it's a neat place for micro-artists like me to store and keep track of their material. Some of my specific songs show up in Google search results, as does my page. They make custom live recordings from AI generated songs, at subsidized rates. They take care in this song conversion process, and the tracks I've had converted, were excellent. Email communications have many typos, I assume this is from using AI in replies, or for some other reason.

In regards to the common complaints in other reviews-

1. Registering (1) song with the U.S. Copyright office, costs over $200. ALL of your songs can be registered with Songbay for about $80 a year. So regardless of what you think of the validity of the copyright protection offered, you can have certificates and documentation for up to 50 songs, for 2 years, for the price of (1) through the U.S. Copyright office. If you only have 1 or 2 songs to protect, simply pay and register those with the Copyright Office. If you are a income earning, commercial artist, you wouldn't be posting your stuff here at all, and then the validity of the certificates is a moot point.

2. If no one is buying your songs, that is not Songbay's fault. I have about 40 tracks on there, and have yet to sell any lyrics. That could simply be because of the absurd volume of available lyrics and finished songs in the world (Spotify gets around 100,000 song submissions PER DAY, and some say that figure is closer to 500,000 now with AI), and not necessarily due to Songbay.

Overall, Songbay delivers what I expected to get out of it, and the live song conversions are the best, and most useful feature.

15 mai 2025
Avis spontané
Noté 3 sur 5 étoiles

The problem with songbay is that they…

The problem with songbay is that they not only remove your music if
a subscription expires which ok maybe you can wear but the so-called copyright disappears too. This doesnt seem an appropriate way to copyright then.

In response to the reply I can only say copyright protection does require ongoing vigilance but it remains a poor man's copyright if it depends on subscription and us in fact not legally copyright protection at all. I use copyright house for copyright and it is permanent and unlimited. I was looking to copyright with songbay but having checked up and saw if was not permanent and therefore illusory I decided to use a trusted one instead. It is good though that you recognize the gap and plan to fill this and of course you are entitled to charge for the service, but the idea of temporary copyright is absurd and not legal copyright at all.But I'm glad you are updating your service.

13 mai 2025
Avis spontané
Logo de SongBay

Réponse de SongBay

Hi Dean, thank you for raising two important points.

Copyright:
Our current system is designed to prevent misuse—for example, someone joining briefly, having us copyright their entire catalogue (a considerable administrative task), and then cancelling their subscription immediately after.
In our view, copyright protection is not a one-off event, but an ongoing service. Much like musical insurance, it ensures your work remains protected long-term—and at our prices, we believe it offers excellent value.

That said, we are very flexible. We regularly support users facing genuine hardship by pausing their subscriptions while continuing to protect all their work. We try our best to help wherever we can.

Excitingly, we’ll soon be launching a brand-new copyright service—completely unique, even by global standards. It will allow songwriters to protect their work in perpetuity, without needing an active Songbay subscription. Watch this space!

Publishing:
On your second point—if a user cancels their subscription or closes their account, they remove our permission to publish their work. This is a legal obligation, not a policy decision. As such, we must remove the music from public view.

Thanks again for your feedback, and we wish you every success with your songwriting.

—The Songbay Team

Noté 5 sur 5 étoiles

Awesome service

Awesome service, they copyright all my songs at a fraction of the cost of other companies. Love their collaboration feature- ( currently in Belgium recording with a producer who I’ve met through Songbay) - thanks

31 mai 2023
Avis spontané
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Réponse de SongBay

That’s great to hear. Enjoy the recording and please send us a copy when finished! Best Songbayteam 👍

Noté 5 sur 5 étoiles

Expert Help and Advice

With expert help and advice, Songbay is a brilliant organisation for breaking into the world of lyric and songwriting, along with selling works, collaborating with others and getting your work onto the relevant platforms. When I've sought advice or help, it was given willingly and was clearly backed by a wealth of knowledge and experience in the industry.

21 mai 2023
Avis spontané
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Réponse de SongBay

Hi Andy, thank you for the review. We are really happy that you are getting so much out of Songbay, that you are appreciating and taking advantage of all our features. Good luck with the continued journey of getting your lyrics and songs out into the world-we’re always here to help you as best we can!
Songbayteam 👍

Noté 1 sur 5 étoiles

Si les pudiera dar cero estrellas se…

Si les pudiera dar cero estrellas se las daría resulta que pagué una suscripción premium porque estaba desesperada para vender mis composiciones actualmente tengo 17 años hice hasta los métodos imposibles tratando de contactar las entre comillas personas que hacían parte de esa página y todas eran falsas me encontré también con una chica justo de mi edad que se había dado cuenta desde hace meses pagando suscripción y se dio cuenta que eran falsas después que yo de tanto estarme quejando y buscando el servicio de ayuda me bloquearon la cuenta después que pagué la suscripción y hasta el día de hoy no puedo entrar es una página fake no se dejen llevar por las apariencias ni mucho menos se suscriban a songbay

17 mai 2023
Avis spontané
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Réponse de SongBay

Hi Alexandra, our rules are very clear, you need to be at least 18 years of age to use our service, you are under this age and this is why you are NOT permitted to use our service.

We have checked our records to date, and are unable to see anyone of your name contacting us nor holding an account with us.
If you have somehow purchased a subscription in error, please email our customer service team at (enquiries@songbay.co) who will gladly help you further. Best regards Songbayteam

Noté 1 sur 5 étoiles

Joined songbay about a month ago and to…

Joined songbay about a month ago and to be honest, it was pretty disappointing. Nearly all the Music Industry contacts are none existent, outdated. Information I can easily find myself on google. It might work for some, but it certainly didn't work for me.

16 février 2023
Avis spontané
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Réponse de SongBay

Hi Michael
Thanks for your review.
The area you refer to is not even remotely a major feature of Songbay (and is due to be removed as of next week). If you are looking for music industry contacts, we would recommend someone like ‘The Unsigned Guide’- cheers

Noté 5 sur 5 étoiles

I've just been to the Sanremo music…

I've just been to the Sanremo music festival (Italy), having met up with a Songwriter whom I met and collaborate with at Songbay-such a fantastic experience- thanks to the people at Songbay for making this happen!

9 février 2023
Avis spontané
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Réponse de SongBay

That’s Amazing to hear Dane- well done you!

Noté 5 sur 5 étoiles

Luv you team!

Luv you team!
Another sale! Such a great home for my songs
Luv the new collaboration zone too- xx

30 janvier 2023
Avis spontané
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Réponse de SongBay

Hi Valery, thanks for the review, and great to hear of your latest sale! Best Songbayteam :)

Noté 5 sur 5 étoiles

Songbay Exceed Expectations

Teh people at Songbay are professional, experienced and enjoyable to work with. They have worked with me to produce an album, an EP and some standalone songs from the lyrics and ideas I provide. They have never let me down, and definitely go the extra mile to ensure that what is produced is of great quality that exceeds my initial expectations.

1 novembre 2022
Avis spontané
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Réponse de SongBay

Hi Pev- Thanks for the review, it’s always an absolute pleasure to work with you! Best Songbayteam 👌

Noté 5 sur 5 étoiles

What a fantastic company

What a fantastic company! Thank you so much guys! I have sold couple of my songs on Songbay in 2020 lockdown and to be honest that was what kept me going during that horrid time. Last year I discovered something very exciting here on Songbay - collaboration zone! Teamed up with a cool lyricist. Guess what? Sold our first song in 2023 - what great new year present!
Not to mention few new friends I've found here. Keep up your great work guys!

6 janvier 2023
Avis spontané
Noté 4 sur 5 étoiles

Good for songwriters

A good service for songwriters. I use them for copyrighting my lyrics. The collaboration features seem very interesting. I hope to get this up and running soon
Good customer service support.

9 janvier 2023
Avis spontané

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