Sono Bello Avis 

Brenda at sonobello is so amazing she takes the time to have a conversation with you and always checks in to see how I’m doing.
I signed up for the balancer pro and after just 3 i truly feel so much better. Can’t wait to see the end result

I love coming to experience the Ballancer Pro, it feels amazing and i leave relaxed and wantingmore. A plus is the service Brenda provides, she is always so kind and helpful.

Staff is always nice and knowledgeable at the Orlando center. My experience so far has been wonderful

Everything at Oklahoma City location went great. Surgery day and 2 years later I’ve never been so small and feeling great. Even after surgery, they were always available quickly for any questions or concerns I had. I highly recommend!!

It was awesome they were amazing

So friendly and professional. I'm coming back for another procedure! They have treated us so well yet they're also very efficient. I feel great and look great since my first procedure! I can't wait to see the results this time around. It's awesome here!

I loved the staff so much. Paula is who I did my consult with and she so personable and helpful. I did my pre-op, surgery and one week post op with Danielle and Megan and it was like hanging out with friends! My surgeon Dr. Kim was also great. He really made me feel comfortable with what to expect and my results are even better! I can’t wait to see what my 3 month results look like.

Wonderful experience! Great, friendly staff and great results!!!

I was railroaded into my lower belly when I needed all if it done. After over $7000 and the discomfort and wearing the garments for 6 months i have no results. I had to also have to travel an hour to get there. Not happy at all with the results for over$7000. It would be great ro get at least a partial refund.

Not happy withe results. The picture I was showing was someone with flat stomach and I still have a bump. They stated it was normal. I also have a scare from the binder I had to wear because I was told to wear a shirt under it. I got a blister it popped and now I have a scare. They did not state if you had surgery previously around the belly button you would feel ever cut. It was very painful. Now I have what looks like dog ears on both sides. My results does not look like what I thought would have been it what I was told. Is there a chance yes. The skin is no longer hanging and my sides and stomach does look smaller other than the bump around my belly button. The staff in Beaver Creek was great and the staff in Columbus was very nice just not happy with the results.

I paid nearly $17,000 in total. I ended up undergoing two operations because the first doctor wasn't successful—he didn't even treat the areas I wanted addressed. The second doctor was better, but I was left with scars on my abdomen; the first doctor had promised me a perfectly flat stomach with no scarring at all, even showing me a photo that looked like a model's. When I went for the second procedure, I had a traumatic experience involving a male nurse—he was the only staff member present when I arrived in the morning. I reported this, and they invited me back for a "Venus" treatment to fix the issues. Later, when I tried to go for the Venus session, the manager told me the previous employee no longer worked there. Eventually, they hired someone new, so I went in. That day, I received both Venus and "Balans" treatments. During the second Balans session, the nurse examined my stomach and took notes, acknowledging the scars and noting that the swelling hadn't gone down at all. However, after she took those notes, I was left waiting for over 30 minutes—then another 30 minutes—inside the treatment room. I pressed the call button nearly ten times, but no one came. Finally, I called my husband, and he called them; only then did they come to check on me. Because I had complained about the long wait, they refused to give me the Venus treatment that day, claiming they would call me another time—effectively cancelling it. They did nothing because they knew they had made mistakes and couldn't fix them. Later, they messaged me asking me to come back so the doctor could take another look, but anyone with common sense wouldn't go back to a place like that—there has been absolutely no progress. Someone else there that day told me that the people shown on TV endorsing the place were likely paid to do so; I agree, because if the results were real, I would have seen them on myself. I haven't seen any improvement in two years. I have photos—I have everything—and I’m going to share them. The bloating in my belly—everything—remains exactly the same.

Very biased and dishonest about pretty much everything I was told in my initial interview. Barely ever even saw the so-called surgeon for maybe ten minutes at the first visit and never talked again until the actual surgery. Everything seemed rushed and Hester smelter. Was sent home with very little post-op orders, just a sheaf of printed, “one size fits all” instructions. Once you get home it is almost impossible to get in contact with them again. There was one wonderful nurse who talked with me a long time at my 1 week post-op. She seemed truly caring and understanding, more than I can say for the “so-called” surgeon. This is NOT an excellent medical facility, just a BUSINESS.How they can sleep at night is beyond me. They got my $15,000 dollar cash payment up front but all I have gotten is dismissive pitiful care. And yet, they have the Nerve to reply to Every complaint with an identical, robotic, pat reply that they are sooo sorry my experience was not what a hoped and I should contact the SonoBello Corporation to resolve my concerns. I hope this crackpot joint goes under like a leaky ship….. and soon. I am not through with them by a long shot. This was a long thought-out decision for me to have this surgery and 90% due to the pain my hanging belly cause to my back. I also am not a wealthy person and $15,000 is a LOT of money to me. To say I have NO faith in this pitiful fast-track Clinic would be a huge understatement….Now, SonoBello, let’s see you respond with your typical worthless pat statement that you give Every unsatisfied patient. Shame on you.

I paid $9,000 at Sono Bello for liposuction on my upper/lower abdomen and arms, and I truly regret my decision.

I went in to address what I was told was a minor issue—a “C-section shelf.” Instead of improving it, I’m now left with results that are noticeably worse than what I started with. I now have what appears to be two shelves, along with clear unevenness across my midsection. Even more concerning, I have firm lumps throughout the treated areas that have not gone away over time. My arms also look essentially unchanged.

At my 6-month follow-up, even a staff member acknowledged that I am uneven. Hearing that directly from their team was both validating and upsetting—it confirmed that what I’ve been seeing is real.

In addition, I now have six circular scars from the procedure that were not clearly explained beforehand, and they are quite noticeable. Between the uneven results, the lumpiness, and the scarring, I feel like I traded one concern for several new ones. As a mom who simply wanted to feel confident and comfortable in my body again, this experience has been extremely difficult and has negatively affected my confidence.

I went into this procedure hoping to feel better about myself, especially after having a C-section. Instead, I feel more self-conscious than before. The unevenness, lumps, and visible changes have made me feel embarrassed in everyday situations, which I never expected after investing so much money and time.

What’s made this even more frustrating is how things have been handled afterward. I’ve had trouble getting return calls, and communication has been very inconsistent. For a procedure at this cost, that level of follow-up is unacceptable. It was only till after my husband and myself made a bad review that made them reach out and try to amend this by offering additional lipo and waiving the surgical fee of $2495 so I would only need to pay for AbEX which is $43000. If I want AbEX to address the excess skin that was not fixed. After already spending $9,000, at this point I started looking at other options. Given that the results I want aren’t guaranteed, I’m scared to go through all that pain again for me to end up potentially upset and look worse. I am just going down a money hole that I can’t afford further surgery, with someone else, so if I want it fixed I am kind of stuck continuing the process. Which I do not want to do.

With the previous offer that was written on 4/9/26 of waiving my surgical fees and lipo revision procedure being done at no cost…I am requesting a resolution in the form of wavering my remaining balance or a partial refund.
I feel it is unfair having the financial burden of paying $4,000 for a procedure that has had nothing but a negative impact on me. Due to my current experience and lack of confidence in further treatment through sono bello I am not comfortable proceeding with additional surgery. I just want a refund.

Looking back, I wish I had chosen a more established provider instead of a chain clinic. The staff I interacted with were kind on a personal level, but that doesn’t make up for the poor results, lack of communication, and the added financial burden of paying for an unsatisfactory procedure.

I strongly encourage anyone considering this procedure to do thorough research and consult with multiple providers before making a decision. This has been a very expensive and frustrating experience, and I would not make the same choice again.

Recovery was also much more painful than I anticipated, which I accepted at the time because I believed I would see meaningful results. Unfortunately, that hasn’t been the case.

Called 5/4/26 and asked to speak to management, was told I’d receive a call

5/6/26 asked for managements number directly and informed I have not been in touch yet.

5/7/26 called sono bello and asked for direct number they said they would leave a message for Imanagement.

5/8/26 I was Emailed by Angie.

5/11/26 I called and Angie was off till tomorrow :)

5/12/26 No call

No resolution. Only offered additional surgery. Unbelievable. And deleting my reviews!

Troy Michigan/Detroit Michigan office-Dr Al. Very displeased with my results and had terrible customer service. I spent $18,000 on the Abex, upper/lower abdominal Lipo, arms, and back bra roll. I do not have the results that I paid for. I have not gained any weight, only lost weight. I do have some improvement but not what I was told I would look like. I would like a revision, I was told I needed another procedure to get the results I want. I’m not ok with paying more but I’ve already invested almost $20,000. I was told the cost would be an additional $7,000 and this would cover additional procedures, touch up what was already done, minus the surgical fee. When I called today to book they totally changed what they said. They said they could not charge the same price for the same areas that I was quoted on. They said that price had ended, this was not said before. I told Alexa at the Troy Michigan office that wanted to schedule in a few days when I could figure out what days I could miss work. I get back to her 5 days later including the weekend and am told they will not honor what they told me. Very unprofessional. Very unhappy and I would never refer this office.

First procedure was August 22, 2025. Left a huge lump and major itching in the pubic hair region. Complained and got rescheduled for February 13, 2026. Lump STILL THERE!!!
I paid CASH UP FRONT and even bought those ridiculously Priced compression treatments, I've been wearing the compression garments 24/7 since day one and was recently told by nurse to just stop wearing in June. 2026. Let's Talk People!!! This is TOTALLY UNACCEPTABLE. DM/Facebook me at Robin Howell.
Tired of getting RIPPED OFF BY BIG BUSINESS. MY doctor was NOT certified by the American Board of Dermatology !!!

Customer service on the phone is a lot to be desired. I noticed a change in the front desk staff at the Woburn office. It is not a positive change. The woman I spoke with today about my appointment was curt with me about rescheduling. You would think that when patients are paying 100% out of pocket for services there that the staff would would demonstrate excellent customer service.

I didnt even make it past the pics they told me I wasnt a good candidate that I needed a thigh lift.. I started dying laughing cuz I talked to a well known cosmetic surgeon and she said I do not need a thigh lift but a skin tightening procedure which she told me Sono Bello and somewhere else ill have to call back and get name but I simply took pics from there website of women with big tummies and they so called tighten their skin up but cant do my thighs. I'm glad I read reviews anyway cuz i dont want to be deformed or lumpy bumpy so I'm going to notify other place.

I had my procedure done after Covid. The staff was nice but the results were not worth it. My biggest problem is I always had smooth skin especially in my stomach area. I went through a brief period of weight gain hitting pre menopause. Today my stomach looks terrible. It is uneven and slightly disfigured. I do regret paying this much money for this process. My advice take your time exercise and eat healthy. Longer lasting and more natural results.

A waste of 8k here in the Norfolk Virginia location. Poor results, I felt everything worst pain ever.