Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I left the review for sometime so that I had a good idea of the insoles. I supppronate a fair bit. These soles have been amazing, I was a bit dubious at first but they've really helped. I've alo disc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I tried the full orthotic and ramps, had to do a little tweaking, and now I think they're going to work. A one size fits all approach does not work; I feel I can say that because I've been dealing wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pads are sized well, easy to care for, easy to place and replace where ever you need. Silicone is sticky enough to remain in place, with no adhesive residue, no breakdown. My Norton's neuroma pain is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm so impressed I just purchased another 2 sets! With falling arches, I find the Soul Insole arch supports by far outperform my more expensive (5x) custom made insoles. Even better, the Soul Insoles... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de physiothérapie

Informations provenant de diverses sources externes

Protect your feet. Best running insoles. Small orthotics. Dress Orthotics. Toe Spacers. Plantar fasciitis. Over Pronation, Over Supination, Flat Feet, High Arches, Arch support for heels and dress shoes. Gel Insoles. Comfortable Shoes.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

401 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(401)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Alway loved your products

Alway loved your products. Quick reliable delivery. Thank you x

17 juillet 2023
Logo de Soul Insole

Réponse de Soul Insole

So happy to hear that you're enjoying our products! We appreciate the review!

Noté 5 sur 5 étoiles

Great product

Great product. Helps with foot discomfort due to high arch, plantar fasciitis. Highly recommend!

18 juillet 2023
Noté 1 sur 5 étoiles

Not comfortable

Not comfortable. Difficulty placing them in correct place

29 juin 2023
Logo de Soul Insole

Réponse de Soul Insole

We are so sorry to read your review! Please don't worry, we understand that everyone's feet are different and can have different needs, so we have a 100% satisfaction guarantee and can help you with a refund right away if that's your preference. Please reach out to us so that we can help you. Our phone number is: 619-746-7256 our email is info@soulinsole.com

Here is the video showing proper placement of the Soul Insole Shoe Bubble:
https://www.youtube.com/watch?v=9_kfAzHKlUM&t=2s

Do you mind if we ask a few questions and try to help out?
Firstly, what is your shoe size? There's a chance you may need a smaller size or a different type of support if these are uncomfortable. If you are possibly on the smaller end of the size range, if your shoes may have some existing support, or if your arches are lower and more sensitive to support, it is likely that you will prefer to choose 1 size smaller or our thinner version (The Shoe Bubble Pro-Lite). Also, maybe you have a different foot ailment all together that is calling for a different type of support. We would love to help guide you if you're open to that!
If we can learn more about your needs, and we figure out that there was a different product that could help you, we can offer an exchange. If you prefer to just return them for a refund, that's totally fine! Please let us know! We want to make sure you have a positive experience with our company and our products.

Noté 5 sur 5 étoiles

Clear insole is invisible in my sandals

I got two pairs, one for my sneakers and another for my wedge sandals. They are very comfortable, lots of support and just the right amount of softness. I was nervous you'd be able to see them in my sandals, but the flap that goes up into your arch is at exactly the position my sandal strap is so they are pretty much invisible to everyone else.

I got them because my knees were starting to show signs that my feet were flattening, and now my knee pain is gone too after a month or so.

10 mai 2023
Logo de Soul Insole

Réponse de Soul Insole

This brightens our day to see that our insoles are making a difference for you! Thank you for sharing your story with us!

Noté 4 sur 5 étoiles

I like this product

I like this product. It was shipped promptly. I like that it is removable, cleanable, and reuseble.

22 avril 2023
Logo de Soul Insole

Réponse de Soul Insole

Thank you so much for your kind review. We're happy to hear that our product is working well for you!

Noté 5 sur 5 étoiles

Simply put

Simply put, you helped to walk without pain.

29 mars 2023
Logo de Soul Insole

Réponse de Soul Insole

This brightens our day! Thanks for the review!

Noté 4 sur 5 étoiles

Somewhat helpful

Has helped my foot issues somewhat

27 mars 2023
Logo de Soul Insole

Réponse de Soul Insole

We are happy to hear that our insoles are helping you. Please let us know if there's anything else we can help with!

Noté 5 sur 5 étoiles

they work as advertised so far....

they work as advertised so far....
i washed them and they still stick!

21 mars 2023
Logo de Soul Insole

Réponse de Soul Insole

We're so happy to hear that you are enjoying our washable and reusable insoles. Thank you for supporting our small business!

Noté 5 sur 5 étoiles

I find that my athletic shoes don't…

I find that my athletic shoes don't always have the arch support I like. So I purchased 3 sets of for my new 3 pairs of walking shoes. I am comfortable and walk daily. They were easy to install under the walking shoes removable inserts. They were easy to place.. and then reset if I didn't have the best location. I had an older set that that I removed from a older shoe and reused it. Easy to clean and easy to reuse!

25 février 2023
Logo de Soul Insole

Réponse de Soul Insole

This brightens our day to hear that our insoles are making such a difference for you. Thank you for your review!

Noté 3 sur 5 étoiles

Might be good for some people not so good for me

I bought two sets and received a third set 'free'. Possibly these MIGHT be good but I have put them in three of my most used pairs of shoes and in all cases they migrate inside the shoes as I walk - so sometimes in a good comfortable spot and then they move into a not so comfortable spot. I find them to be somewhat disappointing and I shall discontinue trying to use them. Much to my surprise I have received a refund from Soul Insole. I still rate the insoles as three stars BUT probably should rate the Soul Insole company at five stars.

5 avril 2023
Avis spontané
Logo de Soul Insole

Réponse de Soul Insole

Hi Ray!
We are sorry to see that you've had a negative experience. We have no way to contact you - please reach out to us so that we can help. info@soulinsole.com

Don't worry, we have a 100% satisfaction guarantee if you choose to return them. Do you mind if we ask a few questions and try to help out? We are wondering if somehow you got a defective pair. When you first received them did they feel really sticky to the touch or not? If not, they may be defective. If they were originally sticky, but now they're not, did you know that they're washable? You can put them under warm water, scrub the dirt off with your fingers and set them out to dry - the adhesive regenerates.

If they feel sticky to the touch after washing, but do not stay in place in your shoes, it could be something else - If the shoes have any dirt or shoe powder in them - this will cover the adhesive, making it not sticky anymore until washed again. So, it's important to make sure the shoes are clean of dirt and shoe powder before sticking the insoles down.

There are of course a few types of synthetic materials that our insoles just don't stick as well to. An option for these shoes is to place our insoles underneath the liner in the shoe (if the liner is removable and not fully glued in). Another option is to use double sided tape in these situations. Double sided tape makes for a semi-permanent solution to adhering the insoles to a specific pair of shoes vs. the washable/movable adhesive. We would be happy to mail you a couple pieces of double sided tape at no cost to you if you think this will be a good solution for your needs.

If you think the pair is defective, we are happy to send replacement insoles and some double sided tape to make the pair that is defective useful for you to be able to stick them into a pair of shoes. Please let us know. We are here to help!

If you prefer to just return them for a refund, that's totally fine! Please mail them back to us with a note including your name, request for a refund, and order number, and we will provide a refund upon receipt of your return. Here is our returns address:

Soul Insole
9126 Rebecca Ave.
San Diego CA 92123

Noté 4 sur 5 étoiles

So far

So far, they have helped tremendously. I have only tried them in one pair of troublesome shoes, but so far so good.

20 février 2023
Logo de Soul Insole

Réponse de Soul Insole

So glad to hear that our insoles have been helpful! Please reach out to us at info@soulinsole.com if you have any questions or concerns!

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