The Sound Shop Avis 328

Package arrived early and in good condition but product unfortunately did not work. Got a Bluetooth transmitter but only works as a receiver but not as a transmitter as listed. I've spent the last 2 days trying different devices and I'm positive it doesn't work either because device does not have the function or I just bought a broken one. Saddened

Recently placed an order with Soundshop,It was concert ear plugs that I needed for Metallica on Friday.I was worried i wouldnt have them in time but they arrived today.Exceptional service thankyou very much Adam at Soundshop.

I [an English based backline tech.] was looking for a particular item, ['Talon' guitar stands by Shubb,] and this great shop had the last few. I had easy communication with the people here, all very helpful and willing to be patient while I sorted an international payment out... an all round, excellent experience. Thanks to the team in this shop.

very friendly and very helpful,

Product was delivered within 48hrs. Hassle free experience. Would highly recommend The Sound Shop.

I'm a first time customer with soundshop. Be prepared for exceptional and courteous customer service that goes the extra mile !

Jonathan went above and beyond to help me out today.. He's a credit to the shop and I will look forward to visiting you's again

I'm a repeat customer with the Sound Shop and it's the exceptional service that brings me back everytime. They are always courteous, knowledgable, helpful and friendly and go out of their way to deliver a service that goes well above and beyone anything i've received from other music shops. I can't recommend these guys highly enough, Buy with cpmplete confidence and safe in the knowledge that you'll be looked after before, during and after the sale. I will be back !

Great company. Adam has been amazing. Thanks so much

Ordered a Pearl roadster drum throne online and received within 2 days. Not only was the service brilliant, but they blew all other competitors out of the water on the price. Will definitely be shopping with them again. Highly recommended.
Tadhg.

Ordered a spider capo from the sound shop online. It was €20 cheaper than anywhere else (including gear4music and thomann). Arrived 2 days after ordering, great service.

Excellent shop. They've done such a good job of maintaining a physical store with a competitive online market place. I use them very regularly and no complaints

excellent friendly and knowledgeable staff. highly recommend this shop

I am sure all the members of staff at the Soundshop are fantastic people, but the guy Jonathon who served us is something else. We bought a guitar, needed to exchange it (nothing wrong with the guitar), and then needed to exchange the second one, (again, not because there was anything at fault with the guitar.) These exchanges were because the guitar is for a disabled guy (my brother) and the guitar needed to suit his unusual needs, one of which is playing a right handed guitar left handed. (That is not a disability, but just an extra hurdle). Throughout the experience, Jonathon has not only demonstrated very knowledgeable and completely professional service, he has also displayed the level of patience, empathy and consideration that this customer needed, to get through what was, for him, a stressful time. The shop is an Aladdin's cave filled with musical treasures, but the in-store service is something I don't think I have ever experienced before (and I am an old bloke). The model we ended up with is just right too.

Do yourself a favour and visit the place.

My son visited The Sound Shop at the weekend after seeing a guitar he liked the look of on their website. We were greeted by John who immediately started chatting with us and got the measure of my son's tastes and requirements within a few minutes.

John was a treasure trove of advice and knowledge and very attentive the whole time we were there.

Having worked out what my son wanted John guided us with honesty and expertise resulting in us leaving the shop with exactly the right guitar and a deal we were all happy with.

We will absolutely return to The Sound Shop. John is an extremely professional and experienced guy and I suspect we only scratched the surface of his wealth of knowledge in all things music related.

Thanks again John for all the help and support.

Bought a bouzouki case from Soundshop recently. It was too small. My fault entirely. Adam did everything in his power to resolve this for me with numerous emails and phone calls. I can’t speak highly enough of his friendly professionalism.

I always use SoundShop. Very fast delivery. Anytime I made a mistake on an order they graciously helped and sorted it very quickly. Prices are also very fair. Go no further 😁

I dealt with Jonathan recently and he was very warm & friendly, very good humoured , well spoken and most importantly, he was really helpful and sorted my issue immediately.

No question is too much for any of the staff I've dealt with. Always great advice and he;lpfulness
Really speedy deliveries, big or small