AVOID LIKE A PLAGUE Worst plumbers I have ever had. They have zero clue how to fix anything. Came out twice to try and fix a boiler and each time they failed - tactical so that they could see c... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
DO NOT USE THIS COMPANY!!£837 + £250 callout charge , for 2 hours on site , did not solve issue , still had water running after the visit , he could even locate the stop cock , left the property in w... Voir plus
Initially booked for a visit of boiler engineer and then called them back within half an hour to cancel due to original date no longer works. Was told of cancellation fee (something about £69) whic... Voir plus
L'entreprise a répondu
Warning...do not use this company under any circumstances! I find it hard to believe any of these 5 star reviews are credible after the experience I endured. Showed up to the job over 1.5 hours late... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Southstar Plumbers was founded in 1995 and initially started serving from a small base office- a garage! And with over two decades of experience, we have worked very hard to build a large fully equipped team of 30 skilled engineers. Currently, we are based in 43 Armoury Way, London and try to cover as much area as we can to serve the people with our service. We annually deliver to hundreds of customers all over London with all types of plumbing, boiler, gas, and underfloor heating related issues. Our motive is to offer the most professional advice and service to help the people because we understand the economic pressure on the working class family. Therefore, we provide our service at a transparent charging system at a competitive and economical price, with the work guarantee.
Coordonnées de contact
12/43 Armoury Way, SW18 1HQ, Wandsworth, Royaume-Uni
- 02088773363
- southstars@outlook.com
- southstarplumbers.com
1,7
Mauvais
74 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good service.
Very good service.satisfied with this company.Adam came and he did a great job from start to finish. Happy customer.
28 janvier 2021
Avis spontané
Réponse de southstarplumbers
Thanks
Professionalism
Adam came to do a boiler service .The service was on time and professional.
26 janvier 2021
Avis spontané
Boiler maintenance …
We have used this company for our boiler maintenance contract. They have been helpful,polite,prompt and good at their job.We would have no hesitation in recommendung them.
24 janvier 2021
Avis spontané
Love this company fixed all my plumbing…
Love this company fixed all my plumbing problem for a reasonable price in a decent space of time. The plumber investigated the problems thoroughly and explained it to me clearly. Very knowledgeable. He didn't only fix the plumbing leaks, boiler problem and water tank, he also left my house tidy when he was working and even after he left.
21 janvier 2021
Avis spontané
All my radiators were not getting hot…
All my radiators were not getting hot at all and a plumber from this company fixed it. The plumber was very polite and I could tell he was very intelligent and has had a lot of experience with plumbing. He also came in wearing the correct PPE such as mask and gloves to keep us safe unlike other companies. Pleasure doing business 👍
21 janvier 2021
Avis spontané
Excellent service on xmas eve
Excellent service on xmas eve when the pressure gauge went on our boiler and no one else could make it before new year. Sorted the whole heating system in less than 3 hours and then came back to readjust it some hours later. Very helpful. Thanks Kazi.
13 janvier 2021
Avis spontané
Réponse de southstarplumbers
Nice thanks
I had a blocked toilet and called up a…
I had a blocked toilet and called up a plumbing company nearby. They came in and coudldnt even fix the problem and took money and time off me. I decided to call Southstar plumbing as a I had a friend who likely recommend me this company and she speaking the truth, I love them. The plumber came in wearing a mask unlike the other company and had a lot of respect for me and my family. He fixed the blocked toilet nice and efficiently. They only charged me £69 minimal charge. I recommend highly !
7 janvier 2021
Avis spontané
Réponse de southstarplumbers
Thank you for your review
Non-working boiler
I was put in touch with the company through a firm for whom they work as subcontractors, over a non-working boiler. They said a powerflush was needed, and carried it out over two days and at a cost of more than £3000, flooding our bathroom twice with equipment left there overnight, at 1am and 5 am. The powerflush didn't solve the problem, which Pimlico Plumbers later identified as just a faulty valve. I have since found payments from my account to Southstar Plumbers for which they issued no receipts. I would advise caution when dealing with Southstar Plumbers
3 janvier 2021
Warning...do not use this company!
Warning...do not use this company under any circumstances! I find it hard to believe any of these 5 star reviews are credible after the experience I endured. Showed up to the job over 1.5 hours late...conveniently didn't communicate rates were £69 per 30 mins ex VAT during normal hours (making them more expensive than Pimlico Plumbers), radiator not bleed of air showing incompetence, engineer frequently visiting van to look for basic plumbing parts adding to time. Owner did promise to provide audio recording of initial call detailing rates but this of course never happened. Avoid at all costs!
23 novembre 2020
Avis spontané
Absolute ripoff!
I called out Southstar Plumbers to fix a system leak. They sent out a young junior plumber who was pretty incompetent and clearly not fully trained. His fix, after two hours and calls to his office, hasn't worked. How much for the pleasure? £82.80 for the call out charge and £447 for the 2 hours! I feel absolutely ripped off by this firm, and would recommend you avoid like the plague!
9 novembre 2020
Avis spontané
Excellent and efficient work
Excellent and efficient work. I highly recommend southstar plumbers for all types of plumbing and heating, drainage and many more services. Thank you
16 décembre 2019
Avis spontané
Réponse de southstarplumbers
Thank you for your review
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.