They were prompt and professional with an inquiry I had concerning an order I placed. I discovered it was actually a misunderstanding on my part 🤦🏼♀️ Their quick response solved the mystery that tu... Voir plus
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Lisez les avis des autres
I bought a bracelet for my son and after a few days of wearing it the beads broke and got onto the company. They offered me 30% off my next order, I sent them photos of the broken bracelet as they ask... Voir plus
I had a small issue with a bracelet that I ordered for my son. It came with something missing. The costumer service was quick to respond and top notch. I have never had such a positive smooth experi... Voir plus
L'entreprise a répondu
I purchased the mens bracelet for my son who is going through a rough patch and the bracelet was perfect to help him remember he is not alone,hoping when he looked at it daily it will remind him on h... Voir plus
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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They were prompt and professional with…
They were prompt and professional with an inquiry I had concerning an order I placed. I discovered it was actually a misunderstanding on my part 🤦🏼♀️ Their quick response solved the mystery that turned out not to he a mystery at all. It was appreciated to do business with such a reputable company!
Excellent
I'm able to share this gift because of their customer service. They do care! Will be buying from again!
I bought a bracelet for my son and…
I bought a bracelet for my son and after a few days of wearing it the beads broke and got onto the company. They offered me 30% off my next order, I sent them photos of the broken bracelet as they asked for and still they offered me no refund or replacement or repair. I do not recommend this company.
I had a small issue with a bracelet…
I had a small issue with a bracelet that I ordered for my son. It came with something missing. The costumer service was quick to respond and top notch. I have never had such a positive smooth experience with a costumer service department!! I will definitely using this company for future purchases.

Réponse de Summoraft
Gave this as a gift to my son
Gave this as a gift to my son, he loved it! It was the leather and tiger eye beaded one. Unfortunately, the beaded strand broke after a short time. When I reached out, they advised me I could buy a new one at 30% off. Why would I pay for another one?? So disappointed!
Poor quality, poor customer service
I purchased a bracelet for my son a month ago, it arrived a week later no problem. My son wore it for 3 weeks and then the plastic line came loose and all the beads fell on on to the kitchen floor. Reported this to summoraft and they offered me a replacement at 50%. Not happy with there customer service one bit.
Problem solved!
I had an issue with one of the bracelets. They requested pictures and a video so they could have a visual of the problem. Customer service was understanding, accommodating, and professional. My replacement just arrived, and it's perfect. Thank you!
I contacted the company they got back…
I contacted the company they got back to me right away my braclet arrived for my son quickly we both love it I would definitely order from them again I'm one happy customer
Bought a bracelet for my adult son…
Bought a bracelet for my adult son which I will give to him next week. Looks really nice with a lovely message. Company is very easy to deal with. They are a small business and really put their all into ensuring you get what you wanted. Would highly recommend them as customer service is also excellent.
I ordered the bracelet for my son as a graduation present
I ordered the bracelet for my son as a graduation present and he absolutely loves it. Beautifully made and exactly what I ordered. Would definitely recommend to my friends and family and look forward to purchasing other items in the near future.
Blown away
At a difficult time I found this beautifully dedicated bracelet that I thought would be perfect to reconnect with my son. I couldn’t wait for him to receive. Since he wouldn’t respond to texts or calls I had no way of confirming if he received it. Unfortunately, it seems to have stolen—after reconnecting with him after months of silence. I reached out to this seller, and I’m blown away by the offer to resend the gift to my son-so long as I pay for shipping. It’s more than generous and fair and I must applaud them not only for caring but responding so quickly. I waited at first because I thought a neighbor would turn it in as it’s a personalized gift—why would anyone take this. Anyhow I must leave a review for the excellent customer service—I look forward to hopefully seeing my son receive a gift that I would hope stays with him for life. Thank you Summoraft.

Réponse de Summoraft
Doesn’t last
I purchased a tiger’s eye bracket for my son’s graduation. It didn’t last two months before breaking. The wire with the beads dislodged and all the beads fell off. Very disappointing and disappointed that a gift that supposed to sentimental and thoughtful can’t last more than two months.
Support offered me 50% off a new purchase for a review. Not wasting anymore money on something that won’t last.

Réponse de Summoraft
WHERES MY PURCHASE??
WHERES MY PURCHASE??? ORDER 8/01/26 STILL WAITING! Order 108093

Réponse de Summoraft
Great customer service
I bought this bracelet for my son’s birthday and we were both very happy with it. Unfortunately, it broke within a month of him receiving it. I reached out to customer support and they replied promptly, offering the resolution of a replacement at 50% off. I am happy to give the product another try.
Wonderful Customer Service
I've just received mine today for my son ❣️✨️✨️... He loved it and the quality looks very good. He's 25 and I engraved "Pray About It" I told him any and everything Pray about it! My size is a little small I emailed and got a response back very quickly... so far I'm very satisfied ✨️
My experience dealing with summoraft…
My experience dealing with summoraft was amazing. Both times I reached out to them, I heard back from them within 12 hours. My son loved the bracelet. I will be ordering a new one.
Buying a second one
I purchased a bracelet for my daughter to give to her son. He loved it, but it broke and was unretrievable. So I just purchased him another one from me as his grandmother to my grandson...
I forgot the engraving sent them an email I really hope they catch it and can help me out
I purchased this for my son after he…
I purchased this for my son after he went through an incredibly traumatic experience. When I saw the ad for this bracelet and the words that were written in the box, I knew this is what I needed to get him for his birthday. He loved it and did not take it off until it suddenly broke. The quick response from the customer service team was amazing and I am so appreciative for the care that they give their customers.
It was a nice gift for our son
It was a nice gift for our son. It came when it said it would and overall a good experience
I purchased the mens bracelet for my…
I purchased the mens bracelet for my son who is going through a rough patch and the bracelet was perfect to help him remember he is not alone,hoping when he looked at it daily it will remind him on how special and strong he is. Unfortunately the item broke in two days of receiving it. Things happen. I responded to customer service via email. Within 24 hours a new bracelet was shipped out. The customer service was outstanding, supportive and I am beyond grateful.
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