They were prompt and professional with an inquiry I had concerning an order I placed. I discovered it was actually a misunderstanding on my part 🤦🏼♀️ Their quick response solved the mystery that tu... Voir plus
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Lisez les avis des autres
I bought a bracelet for my son and after a few days of wearing it the beads broke and got onto the company. They offered me 30% off my next order, I sent them photos of the broken bracelet as they ask... Voir plus
I had a small issue with a bracelet that I ordered for my son. It came with something missing. The costumer service was quick to respond and top notch. I have never had such a positive smooth experi... Voir plus
L'entreprise a répondu
I purchased the mens bracelet for my son who is going through a rough patch and the bracelet was perfect to help him remember he is not alone,hoping when he looked at it daily it will remind him on h... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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5 stars
I had a great experience with this company. They helped me with tracking my package during the process and responded well to emails. My son loved his gift! He put it on right away and gave me a big hug. It made us both happy. 5 stars.
I ordered a bracelet for my son for his…
I ordered a bracelet for my son for his late father. I was so happy to see how beautiful the piece was. Unfortunately, I ordered the wrong size. When I reached out to Summoraft, they responded quickly and were extremely helpful in making sure I
Exquisite bracelet
Easy ordering, timely delivery, exquisite workmanship! Was puzzled by the clasp, but a quick response to my email and "Voila"!
This is a wonderful gift for your son
This is a wonderful gift for your son. My son loves it! He wears it everyday! He cried when he opened it and read what it said. I would recommend you this gift to any mother wants her son to know how much she loves him.
I ordered a sentimental bracelet for my…
I ordered a sentimental bracelet for my grandson. It was easy to order and I got it quick. It’s high quality and ibelieve my grandson will love it.
Recommended!
I definitely recommend this company. There was an issue with the engraving so when I emailed to ask about options they responded immediately. After a couple more quick emails, they have offered a replacement.
I'm thrilled with their responsiveness and the overall quality of the product.
The perfect gift
Purchased this bracelet for a family member experiencing difficult times. This meant so much to him! It is truly a great way to show someone you support them and you are with them in spirit even when far away. Great quality, and great customer service if you have any questions or concerns.
I ordered an Infinity Bracelet for my Grandson
I ordered an Infinity Bracelet for my Grandson. Upon arrival I didn't know if the bracelet opened or if it had to be slipped over the hand. After emailing the company, I received a response and instructions with a video on how to open the bracelet within a couple of hours. Amazing in my opinion! Will definitely recommend and do business with this company in the future.
Customer service was responsive
Customer service was responsive when my son's bracelet broke. I would have given them 5 stars if they offered a free replacement.
The tiger eye bracelet is beautiful
The tiger eye bracelet is beautiful and my son absolutely loves it. Easy but sturdy magnetic clasp.
Replacement
Emailing the company for support was an easy and good experience. They responded promptly and helped me with my issue!
I needed a birthday gift for my Son
I needed a birthday gift for my Son. Not just "any" gift would suffice. My Son was turning forty. I am beyond Grateful for him and I Thank God every day for blessing me with him. He is a beautiful human being that Genuinely Cares about people. His heart is pure love. He's helped many others through rough waters over the years. I tell you this because I've known for many years that he's dealt with mental health issues of his own, i.e. depression, anxiety and fear. His heart is sometimes very heavy and yet he never complains. He goes to work everyday and is Always there for anyone that needs him. This beautiful gift and the message that accompanies it, let my Son know that "I get it", that I Love him, and that I will Always Love him. Thank You for this touching gift.
Fantastic product and customer service
I absolutely love the bracelets I have for my sons. So much I got one for my stepdaughter too. The jewelry itself is well made and of high quality. I received my order quickly and when there was a problem with a damaged box, Summorcraft got straight back to my email immediately and sent a new box.
Beautiful product and fantastic customer service. Recommend to anyone 😊
My son loved the bracelet
My son loved the bracelet, but it was a little too tight
Excellent Service
Product arrived quickly and the customer service team is Excellent. Highly recommend this company to others.

Réponse de Summoraft
Thank you!
This company deserves a positive review. I had issues w thinking order was taking too long. They responded immediately .. the bracelet is very special but i could not figure out the clasp. I wrote to them and the same day got a response on what to do. Highly recommend.

Réponse de Summoraft
I received the bracelet I ordered for…my son
I received the bracelet I ordered for my son and I love it. I tried to open it but couldn't. Even though it did come with instructions on how to. So I emailed Summoraft and asked them how to open it. They were very fast with a reply telling me how to and with another photo showing me. Silly me! I was trying to open it with the lock flat and it opened sideways. They also said if it didn't come undone to get back to them and they would rectify it. I was very pleased with the whole experience. The bracelet is very easy to open when you know how 🤣 I just didn't look at the instruction photo properly. Totally my fault.

Réponse de Summoraft
It’s been a great experience
It’s been a great experience doing business with Summoraft. They were very helpful and answered all my questions when placing my order. I feel Summoraft is a very trustworthy and accommodating company. They stand behind their word and products! I ordered my son the engraved Tiger Eye
Bracelet for his 25th Birthday. It arrived
on schedule just in time for his special day. He loved it!

Réponse de Summoraft
ordered a specially engraved bracelet…
ordered a specially engraved bracelet for my son. finally got the box and was excited to give it to him. however….THE BOX WAS EMPTY!!! who does business like that?!? you do.

Réponse de Summoraft
I really loved this bracelet and my son…
I really loved this bracelet and my son cried when I gave it to him. Beautiful piece and wonderful company.

Réponse de Summoraft
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