South Thames Maintenance Services Avis 

87
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Andrew was very polite, professional and thorough. He was easy to talk to and explained everything in detail for every step of the work he was doing. Andrew is honest and gives a fair price for the w... Voir plus

Noté 5 sur 5 étoiles

We really needed to get a boiler replaced in March during a cold spell when our boiler totally seized. Andrew made himself available within a couple of hours to provide a quote and fit the boiler in t... Voir plus

Noté 5 sur 5 étoiles

During this recent cold snap we were having problems with our boiler cutting out. South Thames were really prompt to attend our property and work out what the problem was during a very busy time. the... Voir plus

Noté 5 sur 5 étoiles

First time using South Thames Plumbing & Heating Ltd. Called out to help repair a leaking kitchen sink. The admin team were extremely friendly and efficient in getting me an appointment the next morni... Voir plus

À propos de l'entreprise

  1. Chauffagiste
  2. Fournisseur de chaudières
  3. Entreprise de construction
  4. Ingénieur gaz
  5. Plombier
  6. Maintenance immobilière

Écrit par l'entreprise

At South Thames Maintenance Services we specialise in- •Boiler installation/breakdown/Service and repair. •Underfloor heating service & Repair. •Emergency plumbing service. •Water leak detection service. •Bathroom & Shower room repairs. We are based in Long Ditton in Surrey. Our work covers Surrey,Middlesex,London. Please call today if you require our assistance. 02033049865.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

87 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(87)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very fast replacement boiler

My boiler failed last Sunday afternoon, the last day of January. An independent local engineer came on Monday and told me it was unfixable - as it was 20-30 years old and on the blink this wasn't too surprising. While he took his time to quote to replace it, South Thames responded really quickly, we agreed terms on Tuesday, I placed the order on Wednesday morning and on Friday morning their engineer came to install it. He did a neat job, decommissioned and disposed of the old boiler, and by mid afternoon Friday the new boiler was working perfectly, ahead of the cold snap which started today. I can't speak highly enough of this company's prompt and competent service. Strongly recommended.

7 février 2021
Avis spontané
Noté 5 sur 5 étoiles

boiler malfunction

My boiler failed overnight on Friday leaving me with no heating and my usual plumber unavailable weekends.
I found South Thames Plumbing on Checkatrade , called them , and was told to expect help within 2 hours. 90 minutes later Andrew appeared , fully covid-proofed. Friendy, courteous and efficient he not only diagnosed and fixed the problem within minutes but declined to accept payment. What more can I say - Andrew, thankyou, I think I've found myself a new plumber.

1 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Boiler replacement

My boiler broke just before Christmas and the wonderful team here came to my rescue. Great service all round, I was kept up to date throughout with my new boiler fitted within a day. It's been working really well since, in fact, my house has never been warmer. Thanks so much Andrew and to Debbie for keeping me up to date all the way through!

31 janvier 2021
Avis spontané
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Réponse de South Thames Maintenance Services

Thanks for the great feedback really happy we could help provide you with a good service.

Noté 5 sur 5 étoiles

Replacement of boiler

Replacement of boiler. Very prompt, responsive and competitively priced. Excellent customer service

30 janvier 2021
Avis spontané
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Réponse de South Thames Maintenance Services

Thank you John was a pleasure.

Noté 5 sur 5 étoiles

Professional, Quick and Efficient

Professional, quick and efficient service - My shower pump was leaking water into the floor below. Andrew came over at 9pm on Friday night to cap off the pipes and followed up the next day with the installation of a new pump. The quick response avoided further damage, and was very pleased with the level of service. Thanks Andrew!

29 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Great service

Punctual, efficient, knowledgeable and very tidy. Nice bunch of guys. Wouldn’t hesitate in recommending or re-using.

20 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Service

Our boiler broke down in the middle of January and we needed to replace it.
We contacted South Thames Plumbing because they already had very good reviews.
Their response was immediate. Debbie arranged for Andrew to visit us to do a quote which we received the same evening and we accepted it.
Andrew was round to us within a working day and fitted a new boiler.
This was exceptional and excellent service.
I have no hesitation in recommending South Thames Plumbing and Heating.

19 janvier 2021
Avis spontané
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Réponse de South Thames Maintenance Services

Thank you so much for a fantastic review,we are really happy we could get you a new boiler fitted asap for you.

Noté 5 sur 5 étoiles

HIGHLY RECOMMENDED!

Fantastic team - everyone from the plummer to Debbie in the office were so professional and pleasant from start to finish. Very pleased with the end result and the walls were restored amazingly after the pipes were laid. Great value. Tidy workers - minimal mess. Very happy with the new boiler and radiators. Thank you South Thames Plumbing!

19 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Andrew and his team replaced an old…

Andrew and his team replaced an old boiler with a new one - that they recommended after visiting the property and seeing what was required. They were on time, efficient, courteous, and cleaned up after they finished. Would absolutely recommend.

15 janvier 2021
Avis spontané
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Réponse de South Thames Maintenance Services

Thank you very much for your positive feedback. It is very helpful.

Noté 5 sur 5 étoiles

Heating repairs

Andrew replaced a blocked radiator and fitted a Magnaclean to protect the boiler. Very happy with the work done and that my house was left tidy with all rubbish removed.

29 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Friendly, competent, great service. Highly recommended.

A sudden loss of pressure in our heating system had me looking for help at short notice and I'm glad we found Andrew to solve the issue. The problem was bigger than initially hoped (namely a leak that proved difficult to find) but Andrew did his utmost to not only find and isolate it but to also come up with an elegant solution to a significant amount of (re)piping that was required. Communication/responsiveness, punctuality and general "problem-solving" abilities were strong, too. I wouldn't hesitate to recommend STP&H to anyone in need of a good plumber. As we all know, there are a lot of cowboys in this industry, so it was a real relief to find someone so competent.

16 décembre 2020
Avis spontané
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Réponse de South Thames Maintenance Services

Thanks Seb for an in depth fantastic review.
Glad we could be of help and solve the problem with the heating system.
Hope you have a great xmas.
Team @SouthThames

Noté 5 sur 5 étoiles

Quick and efficient

Quick, efficient, friendly, helpful and fairly priced. Would recommend to anyone.

14 décembre 2020
Avis spontané
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Réponse de South Thames Maintenance Services

Thank you so much for your positive review. We were happy to be able to help at such short notice with the weather on the turn ...

Noté 5 sur 5 étoiles

No sooner had I posted a request on…

No sooner had I posted a request on Trustatrader than Andrew rang. There was no heating and a leaking radiator and he sent someone later the same day, which was amazing - we were so grateful. In fact, it turned out a new boiler pump was needed which took a few days to source. However, Andrew responded quickly every time we contacted him and kept us informed of progress from start to finish. I felt Andrew really did his very best to resolve the problem and the level of service and communication we received was fantastic. ( And rare these days) Well done Andrew! That's what service should be! Very pleased.

9 décembre 2020
Avis spontané
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Réponse de South Thames Maintenance Services

Hi Jayne this is so good to hear as we are really working hard to provide the service you explain so well.
Thank you so much.

Noté 5 sur 5 étoiles

Great service at short notice

After struggling with boiler pressure dropping, then finding a leaking radiator Andrew fitted in a look very quickly as we were due snow and I had no heating or hot water. He ordered the boiler parts I needed and a new radiator and fitted at the earliest opportunity to get me up and running again in the cold weather. His communication was great, nothing was too much trouble to check or reply to my questions. Highly recommended for a professional and quick service. Thank you!

9 décembre 2020
Avis spontané
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Réponse de South Thames Maintenance Services

Thank you Grace this is fantastic feed back and so glad we could get the house warm again for you.

Noté 5 sur 5 étoiles

Highly recommended

Super fast response - Andrew was punctual, polite and very knowledgeable. A new boiler fitted in days at a competitive price. Very neat work.
Highly recommended

9 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Fitting heater and hot water timer

Great service as always. This time to fit a separate timer for hot water and heating, and to repair a tap. Good communication, efficient service and left neat afterwards.

8 décembre 2020
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Réponse de South Thames Maintenance Services

Thank you for the very positive feedback always much appreciated.

Noté 5 sur 5 étoiles

Professional, friendly & helpful!!

Andrew & the team are always professional, helpful & friendly. They have done extensive work for me from installing a new boiler & underfloor heating to fixing a pipe when I put a screw through it!!!! I have recommended them to friends & I am recommending them to you.

8 décembre 2020
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Réponse de South Thames Maintenance Services

Thanks so much for the review and for the recommendations ... very much appreciated

Noté 5 sur 5 étoiles

Knowledgeable and professional

Andrew is very knowledgeable and identified the problem with our boiler very quickly. He then arranged promptly for the issue to be resolved. Extremely pleased with their services from start to finish. Professional and honest. I won’t hesitate to use them again in the future.

6 décembre 2020
Avis spontané
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Réponse de South Thames Maintenance Services

Thank you very much for the positive feedback ... always happy to help!

Noté 5 sur 5 étoiles

Knowledgable

Knowledgable, swift and professional. Absolutely my default now 👍

6 décembre 2020
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Réponse de South Thames Maintenance Services

Fantastic.thanks for the great review

Noté 5 sur 5 étoiles

Professional

Professional, clean and easy to work with.

4 décembre 2020
Avis spontané
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Réponse de South Thames Maintenance Services

Thank you for the review and for being such amiable customers!

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