speedtrainer.co.za Avis 

47
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

To be frank I was really skeptical to order from here because I wasn’t familiar with the store and there were some discrepancies with the online store and the physical stores from Google. But before o... Voir plus

Noté 5 sur 5 étoiles

Placed an order within minutes got an update they packing my order and within few hours got my tracking notification. Next morning woke up with a courier guy pin and bam got my order before 10h00 the... Voir plus

Noté 4 sur 5 étoiles

Feeback response times were excellent, and delivery happened on time and everything arrived in perfect condition. The only negative is the time it takes to receive the items which took a week but that... Voir plus

Noté 5 sur 5 étoiles

I bought the Microsoft 365 Business standard online,I received it and coupler days when I wanted to use it, there was issue with it. I then send the email and my query was addressed quicker that expe... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

SpeedTrainer is a South African online retailer offering a carefully selected range of clothing, footwear and lifestyle products. We focus on popular, distinctive and hard-to-find styles at competitive prices, with convenient delivery options across South Africa. Our range includes casual wear, tracksuits, retro-inspired clothing, genuine leather footwear, sandals and selected workwear and lifestyle items. Some products are available immediately, while others are offered on pre-order. For pre-order items, we clearly communicate the expected ordering and delivery timelines so customers understand the process before purchasing. SpeedTrainer is an online-only business. Orders are delivered through trusted courier partners, with alternative collection options such as lockers or PAXI pickup points available for certain locations. Once an order is dispatched, customers receive tracking information so they can follow their parcel. Customer service is central to our business. We aim to provide accurate product information, clear order updates and practical assistance before and after every purchase. Where an item becomes unavailable, we contact the customer and offer suitable alternatives or a refund where appropriate. We appreciate every customer who chooses SpeedTrainer and value honest feedback about their shopping experience. Reviews help us improve our service and help future customers shop with greater confidence.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

47 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(47)

47 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everything

Everything, they were too quick to assist me when my order didn't arrive and kept communicating with me regarding the status of the investigation. I really appreciate your assistance

1 octobre 2026
Noté 1 sur 5 étoiles

The quality of my Chelsea T-shirt is…

The quality of my Chelsea T-shirt is good and of good quality. I am just not happy with the turnaround time. I was told the item is in stock but it took close to 2 months for delivery.

30 septembre 2026
Logo de speedtrainer.co.za

Réponse de speedtrainer.co.za

Hi Thabo, thank you for your feedback. We’re pleased you’re happy with your jersey’s quality. Your size L was purchased on pre-order, as stated in the listing and confirmation email, and dispatched on 30 September. We understand the wait was frustrating and appreciate your patience.

Noté 5 sur 5 étoiles

To be frank I was really skeptical to…

To be frank I was really skeptical to order from here because I wasn’t familiar with the store and there were some discrepancies with the online store and the physical stores from Google. But before ordering called all the numbers and spoke with Leonard (I think That’s what he said his name is) very calm guy. He reassured I’ll get my order on time and explained that reviews look the way they look because they just recently joined these platforms for reviews etc even though the stores have been there for decades. I received my order and got exactly what I wanted (omega Sandle ) they were in good condition and beautifully wrapped. The courier service also delivered on time (2 business days) and mind you I’m in Mpumalanga. I’m really impressed. Thank you

26 septembre 2026
Noté 4 sur 5 étoiles

Feeback response times were excellent

Feeback response times were excellent, and delivery happened on time and everything arrived in perfect condition. The only negative is the time it takes to receive the items which took a week but that is a very small negative.

17 septembre 2026
Noté 1 sur 5 étoiles

I made my purchase on 1 of September …

I made my purchase on 1 of September but I got my order on 17 September..there was no communication until I used ur watsaap number..

14 septembre 2026
Logo de speedtrainer.co.za

Réponse de speedtrainer.co.za

Hi Andronica, thank you for your feedback. We’re sorry your order took longer than expected—we understand how disappointing the wait was.

During the delay, we communicated via WhatsApp, explained the supplier hold-up and offered a full refund if you preferred not to wait. We also shared tracking details once your shoes were dispatched. We do appreciate your point about having to follow up, and we should have been more proactive with updates.

Thank you for your patience and for confirming your shoes arrived. We hope you enjoy your Chuck 70s.

Kind regards,
The SpeedTrainer Team

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