Efficient went for op before time specified. Care after ok although no one checked on my husband for a while . Discharge nurse vey helpful . Had to ask questions on some issues as we were not clearly... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small in... Voir plus
L'entreprise a répondu
Staff was amazing once again and so was Dr Zubair. All very professional, understanding and showed empathy and compassion. Having a familiar nurse there Bhekiwi made me feel relaxed. She was so polite... Voir plus
L'entreprise a répondu
It was a great experience, Staff were highly trained, friendly and professional. I felt very safe and confident that l was getting the best and safest treatment. Everyone was Polite and Friendly and l... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.
Our Hospitals
Écrit par l'entreprise
- Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
- Spencer Private Hospitals - Ashford
- he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
- Spencer Private Hospitals - Canterbury
- The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
- Spencer Private Hospitals - Margate
- The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)
Coordonnées de contact
Ramsgate Road, CT9 4BG, Margate , Royaume-Uni
- 01843 234555
- enquiries@spencerhospitals.com
- spencerprivatehospitals.com
Spencer Private Hospitals
4,6
Excellent
452 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everything was perfect
Everything was perfect. From the minute I stepped into the reception. Everyone was kind courteous and informative. Thankyou all so much.
13 septembre 2026
Avis spontané
Réponse de Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
What a wonderful Hospital
What a wonderful Hospital. Staff, Consultant, and everyone were sooo lovely. Would highly recommend. Above and beyond.
12 septembre 2026
Avis spontané
Réponse de Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Excellent
Excellent, it was more like a reunion than a medical procedure. The staff remembered me from over 2 years ago. Wonderful team.
11 septembre 2026
Avis spontané
Réponse de Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Excellent care all the way through my…
Excellent care all the way through my stay .
10 septembre 2026
Avis spontané
Réponse de Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
They were kind polite and friendly…
They were kind polite and friendly staff .nice clean and fresh looking reception
20 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Réponse de Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Pleasant experience
Seen on time, pleasant clean environment.
Knowledgeable staff/ reception.
21 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Réponse de Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
All the staff are warm
All the staff are warm, friendly and helpful. Make an unpleasant experience bearable.
1 août 2026
Réponse de Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Well run unit
Staff were generally very helpful and friendly.
Food was pretty good.
Facilities were fine
5 septembre 2026
Avis spontané
Réponse de Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Very unpleasant experience
I had a very unpleasant experience with an orthopaedic surgeon, which resulted in me leaving very shaken and in tears. Reception and nursing staff, on the other hand, were kind and professional.
11 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We take all comments seriously and would welcome the opportunity to investigate your concerns further. Please contact us at enquiries@spencerhospitals.com with details of your experience so that we can look into this matter and address it appropriately.
The consultant Dr Mangam is extremely…
The consultant Dr Mangam is extremely caring, thorough and professional
26 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
No waiting
No waiting. Staff friendly and helpful. Everything very professional. Good wheelchair access.
13 août 2026
Réponse de Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Réponse de Spencer Private Hospitals Ltd
We are sorry to learn that you were disappointed with your experience. Providing high standards of care and service is extremely important to us, and we appreciate you bringing your concerns to our attention. If you would like to discuss this further, please email us at enquiries@spencerhospitals.com where a member of our team will be happy to assist you.
The staff were very good and helpful…
The staff were very good and helpful and had all the information I needed to know
19 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Réponse de Spencer Private Hospitals Ltd
Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.
My surgery was cancelled at short…
My surgery was cancelled at short notice and put back by three months which is on top of the 4 months I had already been waiting.
10 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for bringing your concerns to our attention. We regret that your experience did not meet your expectations and would like the opportunity to understand what happened. Please email us at enquiries@spencerhospitals.com with further details so that we can investigate and respond accordingly.
Réponse de Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
The doctor I saw was compassionate
The doctor I saw was compassionate, the appointment was on time and the assistant was very reassuring. Thankyou
10 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.
Prompt attention
Prompt attention. Excellent staff hospital at Margate very clean and welcoming
4 août 2026
Réponse de Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.