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Spininio is a modern online casino and sports betting platform built to deliver an exceptional, secure, and entertaining gaming experience. Designed with players in mind, Spininio combines cutting-edge technology, a sleek user interface, and a wide variety of casino games and sports markets to ensure excitement for every type of player, from beginners to seasoned bettors. At Spininio, customer experience comes first. Our platform is fast, intuitive, and optimized for both desktop and mobile use, allowing players to enjoy seamless gameplay anytime, anywhere. Our dedicated customer support team is available to assist users quickly and professionally, ensuring that questions or issues are resolved without delay. Security, confidentiality, and privacy are at the core of everything we do. Spininio uses advanced encryption and strict data protection measures to safeguard personal and financial information, providing a safe and trustworthy environment for all players. We work only with reliable payment providers and offer multiple secure payment methods, enabling fast deposits and lightning-quick payouts. Fair play, transparency, and responsible gaming are fundamental values at Spininio. With secure systems, rapid transactions, and a player-focused approach, Spininio delivers a premium online casino and sports betting experience you can trust and enjoy with confidence.
Chypre
3,0
3 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I deposited, played, and reached the minimum withdrawal limit. It's been over 3 days of trying to get my money out, but they keep moving the goalposts with new requirements. I met the rollover for my real balance. While the site is user-friendly and has good promos, the withdrawal process is a bureaucratic nightmare that just won't end.
I play on casino and lost all my money, its not a trusted casino
They didnt wanted to withdrawal me
PLS BE AWARE IS A SCAM!!!!!
Réponse de SPININIO
We find it very unfortunate that reviews like this are being posted without any factual basis.
This appears to be a completely fictional case. We have proactively reached out to the reviewer requesting basic details (such as a username or account reference), but no information has been provided to support these claims.
We take all feedback seriously, especially when it comes to withdrawals and player experience. However, without any identifiable account or evidence, there is simply no way to validate or investigate this complaint.
At this point, the only misleading element here is the review itself.
We remain fully committed to transparency and fair play, and we are always available to assist any real player
Spininio oder spininio66715 scheint ein Betrug zu sein vom Gefühl her.
Ich habe mich da angemeldet und meine erste Einzahlung mit Cashlib getätigt in Höhe von 150 Euro.
Der Code hat funktioniert und die Einzahlung auch. Ich musste mich sogar verifizieren mit dem Ausweis sowie ein Adressennachweis. Jedoch steht bei der Transaktion ,, ausstehend „.
Nun habe ich wie üblich den Support kontaktiert und das 3 mal.
Der erste sagt: Bitte warten sie 30 min.
Der zweite: Wir brauchen eine Rechnung wo sie den Cashlib Code gekauft haben.
WTF?!
Die dritte sagt: Wir haben technische Probleme 😂😂
Ich warte jetzt noch ein bisschen ab.
Da ich aber öfter spiele und inzwischen ein Gefühl entwickelt habe, ist mein erster Eindruck das es da nicht mit rechten Dingen zugeht.
Ich habe immer mit Cashlib eingezahlt und nie Probleme gehabt.
Für die anderen hier, lasst die Finger von diesem online Casino
Update:
Die Einzahlung wurde erst gutgeschrieben, nachdem ich meine öffentliche Bewertung abgegeben habe. Ohne Plattformen wie Trustpilot wäre bis heute vermutlich nichts passiert.
Daher sehe ich keinen Anlass, meine Bewertung zu überdenken – zumal mir in der Sache letztlich auch Recht gegeben wurde.
Zusätzlich habe ich mittlerweile die Schließung meines Kontos beantragt, doch selbst diesem Anliegen kommt Ihr Service nicht nach. Auch das bestätigt meinen bisherigen Eindruck.
Aus diesen Gründen bleibe ich bei meiner Meinung.
Réponse de SPININIO
Hi there,
Thank you for taking the time to share your experience.
After carefully reviewing your account activity, we’d like to clarify a few important points. The deposit made via Cashlib was successfully processed and credited to your account. While there was indeed a short delay initially (as also communicated by our support team), the matter was resolved prior to your review being posted.
From our records, the deposited funds were used to actively play across multiple games on our platform, and the balance was subsequently lost during gameplay. We can provide supporting screenshots if needed for full transparency.
We completely understand that the initial delay may have caused frustration, and for that we sincerely apologize. As a gesture of goodwill, we would be happy to offer you a bonus should you feel inconvenienced by this experience.
In light of the above, we kindly ask you to reconsider and update your review to reflect the full and accurate sequence of events.
If there’s anything further we can assist you with, please don’t hesitate to reach out.
UPDATE TO UPDATE:
Thank you for your update.
We take statements like yours very seriously, which is why we have once again thoroughly reviewed the timeline of events on your account. Our records clearly show that the deposit was processed and made available to you before this review was published, and the funds were subsequently used for gameplay.
Your claim that the credit only occurred as a result of your public review is therefore incorrect. We are fully able to provide documented evidence (including timestamps and account activity) to support this, should it be required.
We would also like to clarify that platforms like Trustpilot operate under strict integrity standards. Attempting to attribute operational actions to public pressure, when this is not supported by factual evidence, does not accurately reflect how such platforms or our processes work.
Regarding your account closure request — this has been received and is being handled in accordance with our standard procedures.
We remain committed to transparency and fairness, and we respectfully ask that you provide evidence to support your claims, or alternatively reconsider updating your review to reflect the verified sequence of events.
Spreading misleading or unverified statements does not contribute to a fair or constructive environment for either players or operators.
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