Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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2,7
10 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Odličan izbor igara i jednostavan dizajn. Brze isplate i ljubazna korisnička podrška.
Réponse de Spinquestclub
Dear Amelia,
Thank you for your wonderful review! We're delighted to hear that you enjoy the excellent selection of games and straightforward design. It's also great to know that you've experienced fast withdrawals and friendly customer support. We truly appreciate your feedback!
The platform offers a seamless experience with useful features, beautiful design, and a customer support team that consistently responds with professionalism and genuine care.
Réponse de Spinquestclub
Dear Richard,
Thank you for your wonderful review! We're delighted to hear that you've enjoyed the seamless experience, useful features, and design of our platform. We're especially pleased that our support team has consistently assisted you with professionalism and care. We truly appreciate your feedback!
Excellent customer support. Fast, friendly, and always helpful.
Réponse de Spinquestclub
Dear Olivia,
Thank you for your wonderful review! We're delighted to hear that you've had such a positive experience with our customer support team. Providing fast, friendly, and helpful assistance is extremely important to us. We truly appreciate your feedback!
Sent passport, then utility bill, then bank statement, then selfie, then another selfie holding a note. Every time they “couldn’t see clearly” something. Took them 10 days to approve my account so I could finally withdraw 120€. Ridiculous.
Réponse de Spinquestclub
Dear Elton,
Thank you for sharing your experience. We're sorry that the verification process required multiple documents and took ten days to complete. We understand how frustrating repeated requests can be, particularly when you're waiting to access a withdrawal. Verification requirements should be communicated as clearly as possible, and we appreciate your feedback about the process.
Several times I clicked on a game and just got a black screen or an endless spinner. Refreshing didn’t help, trying later sometimes did. Might be my connection, but other sites work fine, so I doubt it.
Réponse de Spinquestclub
Dear Leland,
Thank you for bringing this to our attention. We're sorry that you've encountered black screens and extended loading times when opening certain games. Games should load reliably without requiring repeated attempts or waiting until later. We appreciate the details you've provided and will share your feedback with our technical team.
Some casinos you lose but at least have fun features popping off sometimes. Here it was just constant small losses, no interesting bonuses, just dull.
Réponse de Spinquestclub
Dear Eric,
Thank you for sharing your feedback. We're sorry that your gaming sessions didn't provide the entertainment and variety you expected. We understand that the overall experience involves more than simply the outcome of individual games. Your comments regarding game features and variety are appreciated and will be shared with our team.
Not sure it’s the casino’s fault, but the live dealers on blackjack looked half asleep and barely interacted. Whole thing felt low energy and awkward, like we were all stuck there against our will. I left after a few hands, just uncomfortable vibe overall.
Réponse de Spinquestclub
Dear Cameron,
Thank you for sharing your experience. We're sorry that the atmosphere at the live blackjack tables didn't meet your expectations. A live casino should feel engaging and welcoming, and we understand how limited interaction can affect the overall experience. We appreciate your feedback and will share it with the relevant team.
Sometimes it accepts my password, sometimes it says “invalid” and I have to reset. Then it suddenly logs me out in the middle of a session. It’s 2026, this stuff shouldn’t be so broken.
Réponse de Spinquestclub
Dear Caleb,
Thank you for your feedback. We're sorry that you've experienced inconsistent password recognition, repeated resets, and unexpected logouts during your sessions. Account access should be stable and reliable. We understand how disruptive these issues can be and will share your comments with our technical team.
They kept calling me a valued VIP in emails, but when I actually asked for something simple like higher withdrawal limits, they said no. So what’s the point?
Réponse de Spinquestclub
Dear Kirk,
Thank you for sharing your feedback. We understand your disappointment when the VIP communication you received didn't match the benefits you expected, particularly regarding withdrawal limits. VIP benefits and eligibility requirements should be communicated clearly so expectations are properly set. We appreciate you raising this point.
They did pay me in the end, so I can’t say it’s a scam, but the amount of back and forth for a medium-sized withdrawal was just exhausting. Extra forms, repeated checks, delays with no information. I felt like I was begging for my own money.
Réponse de Spinquestclub
Dear Kylie,
Thank you for sharing your experience. While we're glad to hear that your withdrawal was ultimately completed, we're sorry that the process involved repeated checks, additional forms, and delays without sufficient information. We understand how exhausting that can be. Your feedback regarding clearer communication and a more streamlined withdrawal process will be shared with our team.
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