SpiritSmith excelled in providing the right gifts with a smile. I had two needs - to thank a hospital ward for my wife's treatment and to thank a close old friend who gave me a break when I most neede... Voir plus
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Apparently the gift I sent was beautiful & much appreciated. I was very impressed by the quick response I got from the company when I had to make an important amendment to the delivery address. There... Voir plus
The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... Voir plus
Once again I can always count on SpiritSmith to go above and beyond to make sure the gifts I buy are amazing and presented in such a way the my friends get the absolute wow factor. The team at sp... Voir plus
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À propos de l'entreprise
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Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…
Coordonnées de contact
16 Deardengate, BB4 5QJ, Haslingden, Royaume-Uni
- +44 (0)333 090 8769
- joanna@spiritsmith.co.uk
- spiritsmith.co.uk
4,8
Excellent
229 avis
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Amazing experience
Easy to navigate website. An amazing selection of gifts in every price range. Speedy delivery.
4 décembre 2023
Réponse de SpiritSmith - Personalised Gifts
Thank you Kathleen for taking time out of your day for us and leaving a review. It is really appreciated :)
The hamper itself is great, but personalisation is just a vinyl sticker
The hamper itself is great, I just wish the personalisation wasn’t just a sticker as half of the name wasn’t stuck to the box properly and half was cut through the letter. I managed to fix it so it is usable, but not what I thought I was paying for. I have a cricut myself so could have put the personalisation on myself in that case.
28 novembre 2023
Réponse de SpiritSmith - Personalised Gifts
Hi Courtney, thank you so much for your feedback. I am so sorry to hear that the personalisation wasn't to our usual quality standards. We will take your feedback and learn from it and improve. In January we review all customer feedback and yours will be included in that review. Thanks again for taking the time to let us know how we are doing, we are determined to give our customers the very best service and we can't get better without honest reviews from our treasured customers like you.
Superb customer service
Superb customer service; highly personal and responsive.
Thanks so much,
Alex
30 novembre 2023
Avis spontané
Réponse de SpiritSmith - Personalised Gifts
Alex, thank you so much for this review. We work hard for our customers and it is so lovely to know that you felt well looked after by our team
Item suited my needs and delivered fast…
Item suited my needs and delivered fast and on time. Makes a nice Xmas present, esp personalised
30 novembre 2023
Avis spontané
Réponse de SpiritSmith - Personalised Gifts
Thank you for your review. We appreciate the time taken to let us know how we are doing. We can't get better with out it.
Amazing service!
Amazing service!
I called to check whether I would receive on time, I in fact received it quicker than expected - the following day. The gifts were personalised and such good quality. Lovely! They went above and beyond for me. Such friendly & hard working people. Thanks again
10 novembre 2023
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Réponse de SpiritSmith - Personalised Gifts
Alycia, what a gorgeous review to read. Thank you so much for taking the time to give us this feedback, it means the world to our small team :)
So much to love about this hamper!
Beautifully wrapped with the extra special touch of the little lights inside, which illuminated all the goodies when you open the hamper. The personalisation on the wrap around the basket made it feel special too. Wonderful collaboration with local businesses whose products I hadn’t heard of before, and this is as well as supporting a local charity. There’s so much to love about this!
12 novembre 2023
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Réponse de SpiritSmith - Personalised Gifts
Jo thank you so much for supporting our business and our Rossendale hamper. We love how much you have enjoyed the little taste of home. We treasure customers like you, Philippa and the team
Luxury birthday hamper.
Such a lovely well presented gift hamper.
Full of luxurious chocolates, champagne and snacks.
Packed beautifully by Joanna.
8 novembre 2023
Avis spontané
Réponse de SpiritSmith - Personalised Gifts
Thank you for taking the time to leave us a review. Every review is read aloud in our workshop and it really lets us know how we are doing. Thank you for being a wonderful customer
I ordered the Kraken in a box for my…
I ordered the Kraken in a box for my son in law's 40th, it arrived on time and was very well packaged. The personalised message is lovely and although I haven't given it to him yet I know he will love it. Very happy and will order again. 😊
3 novembre 2023
Réponse de SpiritSmith - Personalised Gifts
Catherine, thank you so much for taking the time to leave us a review. I hope he loved his gift and thank you so much for shopping small with us.
Swift and professional
We needed the personalised gift box to arrive swiftly and were approaching the midday deadline for next day delivery. I called to explain our circumstances and Joanna confirmed she would look out for our order and make sure it was dispatched immediately. Hey presto, lovely gift box received the next day before 24 hours had even elapsed. Bravo and thank you!
23 octobre 2023
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Réponse de SpiritSmith - Personalised Gifts
Jo, thank you so much for taking the time to leave us a review. We are thrilled when we can solve a problem for a customer. It gives us joy! Thank you for valuing our service, its why we do it :)
Fabulous friendly service once again…
Fabulous friendly service once again and a personalised gift that my brother was delighted for his 40th. 🥃
Thanks again ladies 🍾
27 octobre 2023
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Réponse de SpiritSmith - Personalised Gifts
Thanks Andy, you are such a fab ambassador of our brand and it doesn't go unnoticed. Pop in for a brew any time you are passing, Joanna, Philippa & Laura
Another beautifully package gift for a…
Another beautifully package gift for a 70th … love the little lights and the personalisation makes it so special! This is my 4th order for a special birthday. Each one stunning - fast delivery as well. Makes for a very special present for any gin lovers (other spirits are available)!
28 octobre 2023
Avis spontané
Amazing customer service & beautiful boxed set
I ordered a gorgeous ale hamper, with glass, for my husband for his birthday. I had to contact Joanna & the team to sort something out and their customer service and boxed set has been spot on. Joanna has been so very helpful and approachable and resolved my issue immediately. I cannot thank her and the team enough, for such a lovely gift. I would definitely buy from again and recommend them.
26 octobre 2023
Avis spontané
Réponse de SpiritSmith - Personalised Gifts
Thank you so much for this lovely review. It has already been shared with Joanna and it really gives us all a boost when we have got it just right for our customers. Taking the time to let us know how we've done is really fabulous and we appreciate it so much.
Great customer service and product
Great customer service and fab product! With special thanks to Laura and Joanna for their thoughtfulness.
13 octobre 2023
Réponse de SpiritSmith - Personalised Gifts
Thank you so much for taking the time to leave us a review. We read every review aloud to the team and these special mentions will be so appreciated!
Réponse de SpiritSmith - Personalised Gifts
Thank you Glenda! Reviews mean the world to us so thank you for taking the time to leave one.
Fantastic Company Highly Recommend
Amazing company brought a Gin Hamper for a gift, the recipient was over the moon with the Hamper and loved the fairy lights surprise.
Thank you will be using again and will certainly be recommending to family and friends 10/10
25 septembre 2023
Avis spontané
Réponse de SpiritSmith - Personalised Gifts
Michelle, thank you so much for taking time to leave us this glowing review. On a rainy day you have brought us sunshine :)
Excellent service , beautiful product.
Excellent service, very professional. Beautiful product. Would highly recommend.
25 septembre 2023
Réponse de SpiritSmith - Personalised Gifts
Anthea, thank you so much for taking time out of your day to leave us a review. You've made our day
The product itself looks great and it's…
The product itself looks great and it's a gift for a friend. I made a silly mistake with the address and realised only after it was sent out for delivery. They were very understanding and managed to get it to the right address.would recommend!!
28 septembre 2023
Avis spontané
Réponse de SpiritSmith - Personalised Gifts
Esh, I'm so glad we were able to help you with your small issue. We are always at the end of the phone, so have no fear, these things happen. We're here to help
Rum gift package
Really impressed with the next day delivery option, and the gift was excellent. Packaged with lights was a lovely surprise and added to the present. Would recommend!
18 septembre 2023
Réponse de SpiritSmith - Personalised Gifts
Katie, thanks so much for taking time to leave this review. We are very fond of the lights too. We try and create a gift experience. We are so glad you like what we do
Excellent value.
Exceptionally easy to order and excellent value and quality hampers to choose from. My order was destined for Northern Ireland and I was informed at regular intervals of its progress.Delivery was on time and it reached it's destination safely and efficiently. Thank you.
10 septembre 2023
Réponse de SpiritSmith - Personalised Gifts
Thank you for taking the time to leave this lovely review Elizabeth. We are so glad that it was plain sailing and we hope the recipient loved their gift as much as we loved handcrafting it for them
The hampers are excellent value for…
The hampers are excellent value for money and very well presented. customer service is fantastic they will go above and beyond to assist you with any problems/queries.
Would definitely recommend and will be using again.
7 septembre 2023
Réponse de SpiritSmith - Personalised Gifts
Hi Tracey,
Thank you so much for taking the time to leave us a review, as a small business every review we receive means the world to us! It's great to hear that you would choose SpiritSmith for your gifting needs in the future. We are so grateful.
Kind regards,
Laura
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