Great Gin in a fun, Gnome shaped bottle. Super well packed and delivered quickly by Courier. I recommend Threshers especially for more unusual brands, specials and limited editions Spirits at competi... Voir plus
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Lisez les avis des autres
You did what you said you would do unlike many other companies who deliver products and delivered my gift to my sister gift wrapped and as promised on time. So excellent job. I can recommend you to... Voir plus
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Threshers not a problem. Delivery company used doesn't give any leeway to delivery times. It took 4 attempts before I received my order. Repeatedly trying to deliver at the same time knowing that no... Voir plus
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Found a bottle of Bells Whiskey that’s no longer in production. Reasonably priced, arrived quickly and in great condition, it made a superb gift. Very happy with the overall transaction. No complaints... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Threshers is an online drinks store for all of your alcohol needs. We know alcohol and on our site you will find a wide range to choose from.
Coordonnées de contact
1st Floor Dudley House, Stone Street, DY1 1NS, Dudley, Royaume-Uni
- info@threshers.co.uk
- threshers.co.uk
4,4
Excellent
3 k avis
A répondu à 17 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dreadful Service
I ordered cans of Guinness and got sent 4 bottles of Gin (mistakes happen). The customer service number is disconnected so had to wait 2 days for email reply. Told my order would be sent out with a QR code to return wrong order. Apparently I have to take their wrong order to a drop-off point as they won't send a driver which is poor!. Didn't get my correct order now being told after chasing they want the incorrect order back first. Nearly 2 weeks on and still don't have my correct order which I've paid for!
4 mai 2026
Avis spontané
Réponse de Threshers
Dear Mike,
Thank you for your review.
Your feedback is very helpful as we continue to explore ways to improve our service.
We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.
Kindest Regards,
Threshers
Ordering so straightforward and…
Ordering so straightforward and delivery was super quick. Highly recommend Threshers online.
24 avril 2026
Réponse de Threshers
Dear Lesley,
Thank you for your review.
Your feedback is very helpful as we continue to explore ways to improve our service.
We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.
Kindest Regards,
Threshers
Super fast delivery infact
Super fast delivery infact, 3 days faster than estimated date!!
24 avril 2026
Réponse de Threshers
Dear Margaret,
Thank you for your review.
Your feedback is very helpful as we continue to explore ways to improve our service.
We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.
Kindest Regards,
Threshers
Poor/non-existent customer service
Ordered from threshers, courier appears to have stolen the parcel, no customer service line to get hold of someone at threshers so used the online form. Was promised a re-delivery but heard nothing since and now the birthday it was a gift for has passed.
14 avril 2026
Avis spontané
Réponse de Threshers
Dear Vincent,
Thank you for your review.
Your feedback is very helpful as we continue to explore ways to improve our service.
We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.
Kindest Regards,
Threshers
awesome quick delivery
such a great company quick service and delivery awesome all around
25 mars 2026
Réponse de Threshers
Dear Gerry,
Thank you for your review.
Your feedback is very helpful as we continue to explore ways to improve our service.
We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.
Kindest Regards,
Threshers
BUYER BEWARE…..Ordered Jameson black barrel received…
Ordered Jameson black barrel received black barrel ‘reserve series’, different whisky different taste. Looking at the reviews about threshers on here they only reply when it’s a complimentary review, the phone contact numbers are out of service and they don’t respond to your emails except for an automated response.
Disappointing especially when the product photo is not of the product they send out, could be considered misleading. WILL NEVER SHOP WITH THEM AGAIN IF I COULD SCORE ZERO I WOULD.
22 mars 2026
Avis spontané
Poor service
Delivery company didn't deliver as promised on the day and the following day. Caused a great deal of trouble and expense waiting in for them. Threshers have refunded the money but the worst of it is neither the delivery company nor Threshers have bothered to have the common courtesy and good grace to explain what the alleged "problems in our area" were that precluded the delivery. Based on this experience and level of customer service I would not order items from Threshers in the future.
20 mars 2026
Avis spontané
Brilliant service
I recently ordered a bottle of brandy from Threshers Wine Online as a birthday present for a 50-year-old boy (because apparently some boys just get taller and more expensive 🎉).
When the package arrived, the casing was cracked. Not exactly the “aged to perfection” look we were going for. Slight panic. Mild dramatic sighing. Birthday countdown officially underway.
I emailed Threshers expecting the usual modern customer service experience — you know, a polite robot named “Support Team” promising to “value my query” sometime before retirement age.
Instead? A real human replied almost immediately. No scripts. No fuss. Just genuine help. They sent out a replacement straight away, and it arrived the very next day. Birthday officially saved. The 50-year-old boy remained blissfully unaware of the near-brandy crisis.
In a world where customer service can often feel automated, robotic, and copy-pasted, this was refreshingly brilliant. Fast, friendly, and actually caring — which is rarer than a decent bottle of brandy at supermarket prices.
Huge thanks to the team for turning a potential birthday disaster into a smooth celebration. I’ll definitely be ordering again — though hopefully with fewer plot twists next time! 🥃
12 février 2026
Avis spontané
Réponse de Threshers
Dear Natalie,
Thank you for your review.
Your feedback is very helpful as we continue to explore ways to improve our service.
We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.
Kindest Regards,
Threshers
Réponse de Threshers
Dear Steven,
Thank you for your review.
Your feedback is very helpful as we continue to explore ways to improve our service.
We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.
Kindest Regards,
Threshers
Wine Never Arrived
Ordered before Christmas £120 worth of wine - paid £10 for delivery before. Chased and chased, never arrived, no communication. Didn’t know if it would arrive or should I purchase elsewhere. Terrible, avoid.
15 décembre 2025
Avis spontané
Sad sad company
The delivery crew lied about trying to drop off, Threshers claimed they lost it (delivery)
Canned response from AI bot never again
26 janvier 2026
Réponse de Threshers
Dear Jay,
Thank you for your review.
Your feedback is very helpful as we continue to explore ways to improve our service.
We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.
Kindest Regards,
Threshers
Dear ceo of threshers Palminder singh I…
Dear ceo of threshers Palminder singh I never received my order and you wouldn't give me a refund had to get bank and solicitors involved to recover stolen money god watches everyone Threshers please try to be honest and kind god bless you Threshers 🙏🏼 ❤️
15 janvier 2026
Avis spontané
Réponse de Threshers
Dear Derek,
Thank you for your review.
Your feedback is very helpful as we continue to explore ways to improve our service.
We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.
Kindest Regards,
Threshers
Réponse de Threshers
Dear Loren,
Thank you for your review.
Your feedback is very helpful as we continue to explore ways to improve our service.
We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.
Kindest Regards,
Threshers
Good value against supermarket prices…
Good value against supermarket prices and fast delivery.
27 décembre 2025
Réponse de Threshers
Dear Colin,
Thank you for your review.
Your feedback is very helpful as we continue to explore ways to improve our service.
We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.
Kindest Regards,
Threshers
Very easy to order.
Very easy to order.
Very good value.
Delivery was very quick.
And well packaged. Thank you.
27 décembre 2025
Réponse de Threshers
Dear Margaret,
Thank you for your review.
Your feedback is very helpful as we continue to explore ways to improve our service.
We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.
Kindest Regards,
Threshers
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