Spoonful of Comfort Avis 

332
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been sending Spoonful of Comfort gifts to friends and family for many years. Condolences, get well or just because have been my reasons. I have never been disappointed. The deliveries are quick... Voir plus

Noté 3 sur 5 étoiles

Never had any issues until my last order. Received an email that it shipped late, and they were sending out a new package. No updates, no confirmations. I don't even know if they first or second packa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

You all have the best customer service, communication, and quality food. Ordering is so easy and makes such a huge impact on the person that is receiving the gift. You all do things right and with int... Voir plus

Noté 5 sur 5 étoiles

I have used Spoonful of Comfort many times now for both work and personal use. Every time the receiver raves about how beautiful the packaging is the how delicious the food is! And customer service... Voir plus

À propos de l'entreprise

  1. Magasin de souvenirs
  2. aussi dans
  3. Boutique de cadeaux
  4. Fournisseur de cadeaux d'entreprise

Informations provenant de diverses sources externes

Soup gift baskets or soup care packages are the perfect way to send love to friends and family. Whether near or far, send a Spoonful of Comfort to help.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

332 avis

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(332)

307 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We love sending Spoonful to team…

We love sending Spoonful to team members who may be out for illness or surgeries. Just a nice way to wish to well and let them know we look forward to seeing them back at the office. We received such nice compliments from those who have received boxes.

22 août 2026
Noté 5 sur 5 étoiles

Consistent and Delicious

I've ordered several of these as gifts and it's always consistent. Not only is the soup delicious but the cookies are too. The presentation is also impressive as soon as you open the box.

20 août 2026
Noté 5 sur 5 étoiles

Revised review

Sent a package to a friends family that was supposed to be delivered YESTERDAY but now shows it being sent BACK!
So embarrassing to have someone on the look out for a package only to have it NOT show up especially when you want a nice meal that they don't have to cook( the whole reason it was sent)
Even more infuriating - I called twice - left 2 messages and reached out twice on their on line contact form. The chat bot wasn't working although the hours were showing open. Not being able to contact is a HUGE problem and unacceptable! Next step in calling credit card company . Really disappointed with a company I've used 3 times already this year. Thought the shipping issue with last one was a fluke- apparently not! Worst part- WHERE is the package and now wherever it is it's spoiling.Sad and disappointed
Revised - after speaking to someone it all got straightened out and the person sent to thrilled with it! Good customer service

18 août 2026
Avis spontané
Logo de Spoonful of Comfort

Réponse de Spoonful of Comfort

Hi Mary! My goodness, we want to take care of you right away, so please keep an eye out for contact from our team. We will make sure that this is made right!

Noté 2 sur 5 étoiles

The soup was just ok…

The soup was ok. Earlier in summer it was great but this time was just ok. And the two types of cookies (chocolate chip and double chocolate chip) were really bad. They didn’t hold together and tasted bad, like baking soda and no butter. I think the recipes changed. Do not recommend.

19 août 2026
Avis spontané
Logo de Spoonful of Comfort

Réponse de Spoonful of Comfort

Hi Carol! Oh no! Rest assured, we have a 100% satisfaction guarantee and will get in touch with you to make this right!

Noté 5 sur 5 étoiles

Spoonful is great!

Spoonful is great! So far all of our clients have loved and appreciated all the goodies in the box. We always send the chicken soup and chocolate chip cookies with the rolls. Our clients especially love the bedside bell we add to the package. We will keep using spoonful!

17 juin 2026
Noté 2 sur 5 étoiles

Poor quality-save your money

Our friend sending us the package was such a lovely thought. The soup; however, is tasteless. What could have been a tasty broth with great vegetables was thickened with a potato starch that made us gag. The pre-packaged soups at Costco are way better. The cookies also had no flavor and were grainy, and, the rolls were stale. We were so disappointed.

12 août 2026
Avis spontané
Logo de Spoonful of Comfort

Réponse de Spoonful of Comfort

Hi Roy! My goodness, I’m so sorry to hear that this was your experience! We will be reaching out to you directly to ensure that you get a soup that you absolutely love!

Noté 1 sur 5 étoiles

I ordered a birthday basket for my 86…

UPDATE-
I am very pleased and grateful that this company did respond and has more than made things right with my order mess.
Thank you!

I ordered a birthday basket for my 86 year old father. Possibly the last birthday gift I can buy him.
They took my $100 for soup, cookies and rolls which is not cheap and I asked if the delivery was guaranteed for the next day.
No discussion or option to pay more to ensure it arrived at the 12-3 window promised.
So it’s now 7:30 pm and no gift.
UPS has had this order on their truck all day and will deliver it by 9 pm or not at all today! Doubt it’s even edible.
How difficult would it have been to offer premium shipping service? If you are going to sell gift baskets for occasions like this you need to make sure your shipping service is adequate to guarantee delivery.
I am very sad and disappointed.
They offered a refund but it’s not about the money. It’s about a missed birthday for my senior father.
He and my mother were excited to share the soup and enjoy the other items in the gift.
Unacceptable lack of care and customer service.

11 août 2026
Avis spontané
Logo de Spoonful of Comfort

Réponse de Spoonful of Comfort

Lori, this is absolutely unacceptable and we are absolutely going to take care of you and your father! I know Courtney is making things right for you and I will ensure we do so!!

Noté 5 sur 5 étoiles

Birth Order Matters

I sent a care package to my middle sister after her recent surgery and she adored it. Thank you for brightening her day.

6 août 2026
Noté 1 sur 5 étoiles

I had a slightly opened container that…

I had a slightly opened container that spilled, and they wont do anything unless its spoiled. Doesnt matter it spilled. Attached is their response. So much for 100% garantee.

7 août 2026
Avis spontané
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Réponse de Spoonful of Comfort

Eeek! Thank you so much for reaching out! We stand by our 100% satisfaction guarantee and will be reaching out to ensure we are able make this right!

Noté 3 sur 5 étoiles

I should not have been charged tax. Terrible customer service.

I have a non profit, tax exempt corporate account. Despite numerous emails and requests, the company rep refused to take sales tax off of my order. I ordered the product only because I got it cleared through my company's fiscal department. It doesn't matter what I buy or where I'm sending it, my order should not have sales tax added to it. I won't likely order from you again because your customer service was awful and their information was incorrect.

5 août 2026
Logo de Spoonful of Comfort

Réponse de Spoonful of Comfort

Hi Kim! I’m so sorry about this! We will be reaching out right away to make sure this is addressed and we get to the bottom of this!

Noté 1 sur 5 étoiles

If you enjoy spending $100 for items…

If you enjoy spending $100 for items that would cost less than $29 at Walmart (w a full sized stainless serving ladle) with fancy packaging that simply gets thrown away, then this is the gift package for you!

The value equation on this thing is ridiculous and the shipping charge is outsized considering their contract price w the carrier.

All to send salty broth across the country. For that amount of money I’d rather get steak for $100!

12 juillet 2026
Avis spontané
Logo de Spoonful of Comfort

Réponse de Spoonful of Comfort

Hi Peter! Oh no! Rest assured, we have a 100% satisfaction guarantee and will get in touch with you to make this right!

Noté 5 sur 5 étoiles

This is the most amazing

This is the most amazing, and well-received gift I give for SO many reasons, except for my chocolate lovers. (not that they wouldn't love your soup package, it's just that chocoate is sometimes what's needed, lol)
Delivery is fantastic, communication very good, I even sent some to myself once to make sure what I was sending was good, and it IS! Delicious! The packaging, the silver ladle,all the sweet little sayings on the boxes, all the choices to pick from, A Spoonful of Comfort has it all. This company is amazing!

2 août 2026
Noté 5 sur 5 étoiles

I can't say enough great things about…

I can't say enough great things about Spoonful of Comfort. I use them exclusively for my company's gifting needs - from sympathy gifts to get well gifts. When I had surgery I was lucky enough to recieve a box myself -- such a great gift!

31 juillet 2026
Noté 5 sur 5 étoiles

Fast delivery

Fast delivery! The recipient sent me a photo, they loved the package. Thanks for always being reliable!

30 juillet 2026

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